Forum menu
tbh you cant expect good results on anything other than a new frame imo.
That doesn’t look like a brand new bike
For those of you haven't read the whole thread:
brand new bike bought from the shop, he paid £130 for kit to be fitted from new. 1st kit fitted by shop, they handed bike over was told not impressed. shop took bike back he got kit FOC from invisiframe who said it was not good when mate sent him pics . Shop Took 8 days to redo as he cocked up again had to order top tube bit. The final result is as you see.
Invisiframe have done nothing wrong here, if anything the have went above and beyond giving the shop a free kit to sort their cock up. Not sure what benefit there is to being an approved shop as it seems anyone can buy a kit from them.
The shop must take full responsibility for this effort of a fit.
Final update:
Shop have given full refund of the £130
Doesn't compensate for the utter faffage, but still a good outcome.
Shop have given full refund of the £130
What if he removes the kit and pulls paint off? Might be worth getting them to remove it if he is going to replace it?
Although, with that overlap, it's bound to do a good job protecting the frame 😂
I don't think I would trust them to even take it off. I'm glad hes got his £130 back, I would probably carefully remove it and install one myself, although if he was ok with accepting it before the refund then just ride it and finally enjoy your bike!
Fortunately the whole kit came off ok, no damage to the paint (some of it was still really wet underneath and wasn’t really stuck down)
Hopefully a better job can be done when the kit arrives at an approved invisiframe fryer tomorrow... if not I’ll eat my hat...
I'm on the edge of my seat - are we going to get closure on this?
Can anyone in the NE fit invisiframe? Is the Orbea going to spend its whole life looking like it's peeling from sunburn?
Hopefully a better job can be done when the kit arrives at an approved invisiframe fryer tomorrow
Just read this whole thread and now i'm worried for the guy again, look forward to the pics of the kit being melted on... lol
Seriously though, that is a shocking cock up by the store. It is not hard to fit if you are even mildly competent. Makes me wonder what the rest of their work is like.
Good outcome in the end though, but what a palaver
Makes me wonder what the rest of their work is like.
Its a bit tough judging a bike shops ability to repair bikes based on their ability to install some plastic to some metal.
They refunded the money. I wouldn't judge them too harshly. They've probably learned a lesson too, don't fit invisiframes for customers.
Would you judge a car mechanics ability to fix a car based on how well he can tint a window?
Closure: bike was in at a shop that was competent in fitting the kit. Seen the bike today and the finished results are way better than the 1st effort.
Rapidly becoming the best shop in an old church in this area......
Lots better
Rapidly becoming the best shop in an old church in this area……
The Best Bike Builder, you could say. That's a bit nicer!
If you can't build a bike you wouldn't get the accolade of best shop.
Service is the number one reason to buy from bricks and mortar.
Let's face not many of us will be rushing to the original shop for anything will we.
Dave in the back was our manufacturing manager in a previous life too.... Attention to detail second to none.
Super that! The disturbance in the force has been resolved..
I tend to disagree a little on this,
For me - it’s about attention to detail, which covers everything from how you got a cable, a tyre, a headset etc. Right through to custom builds and invisiframe etc.
And in total fairness to the original fitter, the kit didn’t fit the head tube or around the cable ports properly and had to be trimmed on the fitting we just did, but with experience and knowledge I just trimmed it accordingly - the odd kit has to get a wee tweak here and there.
I’ve taken a load of pics and will send them to invisiframe to allow them to make the changes.
Thanks for the support. Being totally honest as soon as I saw the pictures of this bike a couple of weeks ago I really wanted to do the job.
Invisiframe is something I’ve become weirdly addicted to doing 🤣
And in total fairness to the original fitter
Clarke, Not wanting this to descend into an argument about the previous fitting as I know you are friends with original fitter. There is no fairness due to him he sent out a poorly fitted finished product not once but twice back to a paying customer and his response to the customer about the quality of his work was terrible. From giving shonky advice on how it will sort itself out to blaming it on invisiframe.
If he doesn't have the skills he should accept that and not attempt to do the work or maybe he should farm it out to those in the area who can. Not everyone has all the skills.
I felt bad as I recommend the shop to my mate as he wanted an Orbea. I always thought he was a reasonable person, but given how he dealt with this episode. I'll not be doing that in the future.
The buyer of the bike has now got the bike in the finished condition he was expecting it in originally. You did a great job on it as you did on the bike he bought from you.
It's just a shame its cost his son lost riding time on his new bike and the buyer more money and stress in resolving it.
And in total fairness to the original fitter, the kit didn’t fit the head tube or around the cable ports properly and had to be trimmed on the fitting we just did, but with experience and knowledge I just trimmed it accordingly – the odd kit has to get a wee tweak here and there.
I’m sorry but this is just not my experience of Invisiframe kits. I’ve fitted 4, to 4 different models of bikes and in that time the fit has improved a lot. There used to be gaps between the sheets but now they butt up to each other perfectly.
The shop should have held its hands up prior to handing back the absolutely crap job they did on the frame, not once but twice.
I’m sorry but this is just not my experience of Invisiframe kits. I’ve fitted 4, to 4 different models of bikes
As a %age I wonder how many 4 is of all the kits invisframe make and more so as the number of different kits the guy who posted it has fitted.
My guess it's so small that there would be no luck involved in getting 4 that didn't need fettled
Generally - the kits are absolutely bang on, but I fit 4-5 kits a week to various different bikes and there is the odd occasion where a tweak is needed.
This week I’ve done a Mach 6, Nomad V4, that occam and a gravel bike thing - only the occam kit needed tweaked.
I agree - and this is what i mean by attention to detail.
Nothing about it was acceptable (but the head tube parts didn’t fit - a small part of the overall ‘bad job’)
I'm at about 20 installs now. I've had one piece of one kit that needed trimming and that was because invisframe hadn't factored in that the chainstay protector was factory fitted. I've also had one kit where the instructions had part 1 mislabeled and as I'll sometimes cut each piece off the sheet prior to peeling off the backing I caught it before it was an issue. Had it been my first install it woulve really put me off. I emailed Invisi and I assume they corrected it.
I'll also say that my experience of invisframe is much better than ridewrap. Ridewrap seem to try too hard to use big pieces which makes installation trickier as you have to form as you go with complex curves and they elect to use overlap layers aroung chainstay bridges etc. Their Matt film also isn't as good as invisframe.