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[Closed] Invisiframe fitting is this acceptable?

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Been a struggle to get pics off him, eventually got 2 poor images, I fear he's hiding something so I'm going to pop round after work tomorrow.

sounded a bit deflated on the msgs, "just glad to get bike back"


 
Posted : 18/05/2021 8:46 pm
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Even from those images it looks a poor job.


 
Posted : 18/05/2021 8:48 pm
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Could probably forgive some of the bits around the letter assuming they’re raised. OTOH the straight line beside the “O” looks pretty terrible?


 
Posted : 18/05/2021 8:53 pm
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If it’s been fitted properly using soapy water then you really shouldn’t notice much around the lettering. I’d say they’ve either not used enough water/soap or none at all.


 
Posted : 18/05/2021 8:56 pm
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yes, i'm not impressed with finish from those pics


 
Posted : 18/05/2021 8:56 pm
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Hmm. Have just finished invisi-framing mrs mom’s new bike. I think it went okay, and that I would be better next time! With one (well, two) area(s) excepted I *think* I did a better job than the shop, though darn hard to tell from those photos…

And the mistakes - dust by logo

And the biggy - so much crud under tape on the downtube 🙁 thankfully not visible from 18 inches or so. But dreadful in photos. If Mrs M notices then I’ll perhaps drop a line to invisiframe…


 
Posted : 18/05/2021 9:26 pm
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Christ - I did my orange and got a little air bubble around the stickers but not as bad as that. And that's my first time ever with invisframe. The hardest bit was getting close to the welds.

Lbs is taking the Micheal.

A full refund and just walk away or see if the shop will pay for invisframe to actually do it.

No way I'm paying for that.


 
Posted : 18/05/2021 10:05 pm
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I'll have a face to face chat tomorrow with him to see what he actually thinks about it, the feeling i got from msgs is he knows its a shit job 3rd time around but just wants to move on. Wasn't going to name shop, but I think they've had enough chances and time to resolve it. Will see what actions he's doing further tomorrow.


 
Posted : 18/05/2021 10:31 pm
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Well... It looks a little better I guess... not saying much after their first attempt though.


 
Posted : 18/05/2021 11:02 pm
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No excuse for that sort of job at all.

If they can’t do it then they shouldn’t be offering fitting - it’s that simple.

Maybe I’m fussy - but I’d be asking them to pay someone who knows what they are doing to sort it


 
Posted : 19/05/2021 12:09 am
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To be fair, raised decals are hard to deal with if your not prepared to work it with a heat gun.
I thought it was just ridewrap that did tape overlap. Like raised decals, take laps need working with heat too.

Your mate could make this plenty better if he hits it with a heat gun before the first ride.

Not too much heat though.


 
Posted : 19/05/2021 2:36 am
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@Markie Invisiframe will sell individual bits is my experience, I've done it a couple of times after ripping bits in crashes, they're really good about it.


 
Posted : 19/05/2021 7:59 am
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That's great to know fathomer... i was hoping they might for the future.


 
Posted : 19/05/2021 8:01 am
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@fathomer Thank you - as weeksy says, great to know!


 
Posted : 19/05/2021 8:12 am
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Invisiframe will sell individual bits is my experience

Yep, I was applying the downtube piece to my Ripmo so had the bike angled up so it would be easier to apply and the frame held by the seatpost rotated in the clamp and smacked the bike stand on the top tube. Scuffed up the top tube piece I'd luckily already fitted. I emailed invisiframe asking how much for a replacement piece and they said they'd send it FOC!
For me if it's applied with loads of bubbles like the bike in the OP then it's not really worth paying £80 for (plus how much they've been charged for fitting), the great thing about invisiframe is that it's all cut to size and you can't tell it's there. You may as well just buy some clear gorilla tape and save yourself £75


 
Posted : 19/05/2021 8:22 am
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went round to look tonight and its a proper shite job done. Told him to phone tomorrow and ask for money back on kit and fitting. There is no way I'd accept that.
kit overlaps in places big bubbles, not stuck in places.


 
Posted : 19/05/2021 7:29 pm
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Dosent look professional at all. I'd be tempted to send the photos to Invisiframe for suggestions as to what they think.
I'd also want all my money back.
All the bikes we have had apart from the last two didn't have it on.
The last two were done at 18 Bikes and were perfect.


 
Posted : 19/05/2021 7:41 pm
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I’ve never done an invisiframe, but it that’s what it looked like I’d never buy one. That looks like bubblewrap. Plus it’s wonky in places.


 
Posted : 19/05/2021 7:42 pm
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Blimey that really is a terrible effort. Can’t believe the shop haven’t already offered him a refund.


 
Posted : 19/05/2021 7:42 pm
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golly.


 
Posted : 19/05/2021 7:43 pm
 csb
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Yes tell the manufacturer, terrible advert for their product.


 
Posted : 19/05/2021 7:44 pm
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Ooft, that’s a shop to avoid for everything (other than buying things) if they are happy with that quality of work


 
Posted : 19/05/2021 7:49 pm
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, but it that’s what it looked like I’d never buy one

but it shouldn't look like that, its a shite job. The kits I have put on have been way better than that "professional fit"

He emailed invisframe after 1st effort who sent a free kit to shop to sort it, he had to order another top tube kit as he balls it up. I've told him to email invisiframe again and point out that this is what the shop is deeming acceptable on his product. Then you get the comments such as double eagles makes on the product, this reflects more on invisiframe more than the shop. Which is wrong, its a good product just let down by the paid "professional fitting"

I told him I'd go to the shop on his behalf


 
Posted : 19/05/2021 7:52 pm
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Strange, the bike-shop in question website's states

"We pride ourselves in providing an unrivalled personal service from fitting and supplying first bikes to adult cycles and accessories. We stock quality bikes and accessories from leading manufacturers including our full range of e-bikes."

Interesting......


 
Posted : 19/05/2021 7:55 pm
 DezB
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Not great that! Mine had a couple of overlaps, but nowhere near as messy as those. Hope he gets it sorted ( by a different shop!)


 
Posted : 19/05/2021 8:01 pm
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That quote from the site a bit google'able isn't it. Clear which shop it is now, although with such poor quality maybe not such a bad thing


 
Posted : 19/05/2021 8:02 pm
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That quote from the site a bit google’able isn’t it.

😂


 
Posted : 19/05/2021 8:06 pm
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Looking at how much that overlaps around the headtube/top tube it almost looks like the kit is the wrong size and meant for a larger bike.


 
Posted : 19/05/2021 8:06 pm
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Oh that is shonky.  I'd be upset if it did that myself nevermind paying for it


 
Posted : 19/05/2021 8:08 pm
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That’s really poor to be honest, did my own bike and never got a bubble or a mark on it and I’m no craftsman by any stretch of the imagination. I would have been disappointed if the one I did turned out like that never mine from a shop.


 
Posted : 19/05/2021 9:44 pm
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I've just read through this for the first time and am shocked at the first and third? attempt... As with others here, I have fit my own a couple of times now and only had a couple of tiny mistakes where a bit of dust managed to make its way onto the frame. There is no way I'd be paying for that as a "professional" job. I'm not sure how much more invisiframe can do given they have already sent a free kit.
I would have told the job to hand over the free kit and I'll do it! Takes about 3-4 hours but I enjoy it.


 
Posted : 19/05/2021 9:59 pm
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I'd be pointing the shop in the direction of this thread, and suggesting a full refund.

They could just about salvage some reputation by giving him his money back and letting him get an actual professional to do the job.


 
Posted : 19/05/2021 10:07 pm
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Shocking 😳


 
Posted : 19/05/2021 10:16 pm
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The lbs that fitted/ threw that on the bike is a long way away from me thankfully.😐


 
Posted : 19/05/2021 11:52 pm
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Not acceptable (I fit invisiframe)

I cant imagine giving that back to a customer!


 
Posted : 20/05/2021 12:35 am
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So - have you been to the shop yet?


 
Posted : 20/05/2021 3:02 pm
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Well I don't need to add my thoughts about the quality of work there. Exactly why I don't fit it myself TBH.

Do let us know the outcome though OP, it feels like a full refund and the victim to keep the shoddy job (if he wants to) would be most appropriate. Or the shop to remove it if he prefers.

I wouldn't be surprised if Invisiframe offer to get a kit fitted properly, at their expense. Not that I'm saying they should, just I know they take a lot of pride in what they do.


 
Posted : 20/05/2021 3:11 pm
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I've done a better job than that with a generic Zefal kit after 3 beers.


 
Posted : 20/05/2021 3:31 pm
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I've encouraged him to ask invisiframe their thoughts and advice on the fitting (we all know the answer to this) in particular the overlaps. Did the shop buy the wrong size kit for frame or were they supplied the wrong size in error and a honest appraisal of fitting for getting a refund from shop.


 
Posted : 20/05/2021 4:15 pm
 a11y
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I did the dreaded spray the adhesive side of the big downtube sticker with the water/soap mix, go to put it on and realise I’ve picked up the wrong bottle and sprayed it with IPA (not the beer one). All the adhesive went white! Luckily it’s fine now it’s dry. 😀

I feel so much better reading that someone else did exactly the same as me. Thankfully mine was the rear-of-seat-tube section I bollocksed up, trying to slide it into position thinking this doesn't feel like the other sections, I'll give it another squirt of the lube spray. Oh.

It's really not that difficult a job to fit the stuff (when you're paying correct attention to what bottle you grab). That's a really piss-poor job.


 
Posted : 20/05/2021 4:37 pm
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Jesus. I mean, it's better than the first attempt... But that's not exactly saying a lot, is it.

Please tell him to not let that shop have his bike again.


 
Posted : 20/05/2021 4:46 pm
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To be fair to invisiframe, that shop isn't on their list of approved fitters.

I've done a couple of these, as everyone says it's not that hard to get a decent result, just take your time. That doesn't look like a brand new bike (tyres in photo muddy) which would make it more challenging to get a good finish, but those photos are appalling


 
Posted : 20/05/2021 4:52 pm
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Yeah it's significantly easier with a brand new frame and one that's been stripped to a bare frame, but any experienced shop who have done a few fittings would be able to work around these things.


 
Posted : 20/05/2021 4:55 pm
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That’s not the sort of bike I would want to waste my Pedal Power on. 😂


 
Posted : 20/05/2021 4:56 pm
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There is no way I’d be paying for that as a “professional” job. I’m not sure how much more invisiframe can do given they have already sent a free kit.
I would have told the job to hand over the free kit and I’ll do it! Takes about 3-4 hours but I enjoy it.

Some local shops around here don't do it due to the time taken, as folk just wouldn't pay for 3 hours labour, I can see their point tbh.


 
Posted : 20/05/2021 5:24 pm
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