Members have every right to post up negative experiences and this doesn’t automatically make them “crap”. 🙄
However i will second BETD Goldtec and raise you the big bad CRC who have nearly always been good and when they’ve been less than good, they’ve always been prompt to rectify the situation. Communication has also been very good from them.
Another one is Spen Velo (lbs) who I’m sure is in the business simply for the love of tinkering with bikes. Chris who owns it puts the same effort into his work (passion/hobby) whether it be fitting a new cable or a full build. I do genuinely feel lucky to have him as the lbs owner.