Bike Forum
KaTec Bikes... for all your custom beairng needs
-
Posted 2 years ago #
-
He's doing alright for publicity! His attitude boils my p*ss though.
Posted 2 years ago # -
Yeah he sounds like a right stroker. Epic customer service fail.
Posted 2 years ago # -
Posted 2 years ago #
-
Is he the new fruit?
Posted 2 years ago # -
cynic-al i had exactly the same though but refrained from unleashing the octopron as ill not be able to view this thread from work once fruit is mentioned ....
Posted 2 years ago # -
Is he the new fruit?
similar, except he is more indiscriminate with his insults - they're not just for customers...
Posted 2 years ago # -
Wow... That'll be a fail in "Customer Service 101" then. Getting customers to start with might be difficult...
If that's his attitude before you've dealt with him, what's it like if you have a complaint?!?!? Shocking...
Posted 2 years ago # -
Fruit & Nut
Posted 2 years ago # -
Hes still trying to sell that odd Kona Stinky with the awful respray on ebay.
Posted 2 years ago # -
My enemies don't like me, Boo Hoo
My friends love me, so for me that will have to do!
If you want bankers who charge you as much as they can, but are polite even when you're being an A hole, go to the industry.
If you want the best products and services about from an actual biker who's not interested in taking crap from fools, you know where I am.
My customer service is second to none. You lot aren't customers though and you never will be if I have anything to say about it.
http://feedback.ebay.co.uk/ws/eBayISAPI.dll?ViewFeedback2&userid=airborne10101&ftab=AllFeedback
Been helping bikers get out biking for years and still happy to do it, just can't be bothered with greedy bankers who are turning the country I love into Shitty Little Britain.
That said.
Posted 2 years ago # -
You've changed my mind!
Posted 2 years ago # -
why would you want your bearings to hold your backend in place? keep it free for that expensive shock to do its job with as little resistance as possible.
Posted 2 years ago # -
It's a pity really - I'd probably have given his bearings a shot if he didn't come across as such a prick. Still, I suppose there's no such thing as bad publicity.
Posted 2 years ago # -
im not judging the guy at all, just think the product is totally floored
Posted 2 years ago # -
"My customer service is second to none. You lot aren't customers though and you never will be if I have anything to say about it."
Nice way to treat prospective customers that could be reading these posts. Sign of a good businessman.
Posted 2 years ago # -
The problem is, if you Google KaTec, threads on here pop up quite a lot. Won't leave a good impression to potential customers he DOES want in the long run.
Posted 2 years ago # -
I reckon he's about 16
Posted 2 years ago # -
Bushings for the win!
Posted 2 years ago # -
customer service - second to none .....
so his is slightly better than no customer service
- nice claim
Posted 2 years ago # -
I only sell stuff to bikers i I can help it! problem is there are a lot of greedy bankers in the world!
The good people who read this and who hang out on STW are more than welcome to buy my products and get any help or advise I can give them.
It's the holes of ass's that I don't want anything to do with, any of you that don't like me!
You know what I think you are and where you can go!!!
SKF and INA bearings it doesn't get any better!!!
Posted 2 years ago # -
Kaesae sent me some bearings free the other week
Fitted half of them, just the main pivot ones to go
They actually seem okay to be honest
plan on running them into the ground see how long they last(stands back and gets ready to be shot down in flames!)
EZO brand though not SKF (but they where free so who cares ;)), same as in a number of branded hubs etc (Token / Superstar)
Yep he has come across as a complete ... on posts on here but whats to be expected the shit that gets fired at him. Seemed okay in emails to me, almost a different person
Posted 2 years ago # -
Hey IAIN
Coming in on my side may not be a good idea, I am after all single tracks black sheep!
If you're cool to me I'm cool to you, if it turns into a sh1t chucking contest which is does all too often on single track?
All you can do is go with the flow, unfortunately!
It can be fun though!!
That said, those bearings will last a long time, I run EZO for the 6805 2rs bearings that are run for the main pivot point bearings on your frame.
I just serviced a meta 5.5 for myself you might have a lot of problems with the main pivot bearings and getting the cable through the rear swing arm on mine was a bit tricky.
Hope you enjoy the rest of your weekend, I got a bike and I can ride again! finished it today!!!
Ridefree mate!
Kael.
Posted 2 years ago # -
Aah the joys of google, was just checking out my company and found this!
Since all of the people who don't buy stuff from me and like having a go at anyone and anything, have had their say, maybe the people who have bought from me and who know me, could give their opinion as well
Posted 1 year ago # -
I bought some bearings off you at Christmas. I haven't died yet. Your service seemed pretty reasonable, although it took a bit longer then I wanted for the bearings to arrive. But was still only ~4 days I think, and during Christmas and I think RM was having problems etc I wouldn't put the blame on you.
Posted 1 year ago # -
i was starting to think that your alright man but why would you draw attention to this thread?
Posted 1 year ago # -
well nonk, simply because anyone that googles KaTec bikes, which is of course my company, will see this thread at the very top of the page
Posted 1 year ago # -
Bit daft to dredge this one up mate!
You've been doing pretty well recently and your rep has improved..... Let this thread die!
Posted 1 year ago # -
I have a full set on a pro 2 front and rear and i think the service was great.
Posted 1 year ago # -
do you have bearings to fit a shimano xt bb?
or raceface bbPosted 1 year ago # -
Just got my Iron Horse Mk iii back from a full service at KaTec, great communication by email from Kael(Kease). He was totally honest with what was required, in the end only 2 of the 4 pairs of bearings were shot the other 2 pairs were inspected then re packed with grease, frame alignment was checked as with air can on shock and the bushes were replaced. Bike feels like new, previously had play in the rear now nothing.
In person and via email he is a totally sound guy and has given me a lot of good advice, I'd be happy to recomend him to my mates.
Posted 1 year ago # -
While the advertising thread is going, I have dealt with Niall from MTB mecca off of ebay, Tingmax username.
He seems to have just about everything you could want to finish a bike build off, contact him direct to save fees. etc.Posted 1 year ago # -
Well I've had pivot bearings and also wheel bearings off you on 2 different occasions. Excellent service both times and a top quality product plus plenty of decent bearing advice about installation etc.
That's why I recommend you when anyone asks about bearings. I'd rather support a small business like yourself who has invested time into improving their product.
Posted 1 year ago # -
I'm still waiting for feedback from you for that frame you won on eBay, nearly two years ago.
Posted 1 year ago # -
kaesae - I see your difficulty.
I think even you would admit that you got off to a very bad start - hence the trashing you got here and elsewhere. You've now shown yourself to be a very sound, honest guy (even if you have some, err, unusual, stuff going on in your head) and lots of folk are happy to recommend you (e.g. the thread yesterday). However, this thread will keep popping up on google.
So, you have a choice; (a) resurrect it, hoping to get lots of good feedback added to counteract the bad stuff at the start - and hope that potential customers read the whole way through, or (b) let it die and fall down the google rankings. I reckon I'd have opted for (b) - and done some astroturfing
Posted 1 year ago #
Reply »
You must log in to post.
