I’ve given up trying to get technical support from FH…

I need somebody to host our website, and somebody for email. Half of us use hosted Exchange, the other half just use POP3. Ideally I’d like to move everybody to Exchange if the price is right (just 10 users).

There’s no online shop yet, but that’s coming later in the year. Can anyone recommend providers? They don’t have to be the same provider for each service.

Thanks

Craig

http://www.unitedhosting.co.uk

UK based, with outstanding customer support (typical response is within minutes, unlike FH’s hours!)
Not the cheapest, but if you rely on hosting, it’s worth every penny.

They also have support forums at http://www.unitedforums.co.uk for more general queries, where staff reguarly post and help, if you feel a support ticket is probably overkill.

Laughing Squid, no complaints here!

http://www.34sp.com – had great service from these guys

catalyst2 – live chat support and email support, never had to wait.

Cheap too, but I’ve only used for personal email and hosting, not for business.

dataflame uk based

Just came out of a meeting to the replies above. Thanks very much all, good places to start…

Craig

I am with Fasthosts, but only for a domain hosting and not had to contact them. Are they shit then?

Memset generally get good reviews http://www.memset.com/

Fasthosts are awful. I had to move our server from them after their second security lapse and we went to the opposite end of the spectrum which was Rackspace. Expensive but great support.

After years of good service, just had a serious drop in quality and service from Easyspace, so… not them

http://www.titaninternet.co.uk/ – excellent service over the years.

Rackspace for Exchange.

United Hosting for shared server web hosting.

LMAO @ Fasthosts. Used to work there, you would have nightmares about your data if you really knew what went on… get out while you still can.