Home Forums Bike Forum Who to use on parcel2go to post a frame

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  • Who to use on parcel2go to post a frame
  • robhughes
    Free Member

    parcel force 24 ok or avoid.

    alexonabike
    Full Member

    I never had an issue with any of the services.

    Scapegoat
    Full Member

    The only one I’d be wary of is Yodel. I booked a frame to be collected, took a day off work and waited in all day. No show by the courier and then began the most tortuous process of trying to get through to their customer service. I complained, only to be told that in the small print it states that collection is not guaranteed, despite being sold as a 48 hour service. I therefore expected them to rebook, but no, I had to go through the entire booking process again and claim a refund. It was utter bollox. No real apology, just a “sorry, have 25% off your next order.” Like I post frames every bastard week!

    shortbread_fanylion
    Free Member

    I sent a frame using parcelforce 24 via parcel 2 go a few months back and it arrived safe and sound.

    robhughes
    Free Member

    yer was going to avoid yodel as they seem just too cheap.

    robhughes
    Free Member

    All done.Parcelforce 24…
    Cheers..

    Dickyboy
    Full Member

    parcel 2go / yodel made me laugh – sent a pair of wheels which ended up deposited in buyers front garden & getting nicked before he got home, the claims process was all done electronically & very stealth like (no email confirmations of action etc, just had to log onto website every now & then to keep abreast of updates) & no telephone number to call etc & then low & behold instead of refunding the payment through paypal, what do they do but send me a cheque 😆

Viewing 7 posts - 1 through 7 (of 7 total)

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