Where, who, how to recover a WD external hard drive

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  • Where, who, how to recover a WD external hard drive
  • Premier Icon Cougar
    Subscriber

    First thing I’d do is take it out of the caddy and try it on a regular SATA cable.

    Second thing I’d do is try Recuva. I’ve not used it personally but had it reliably recommended.

    Zeroth thing I’d do is say “make backups you silly bint.”

    Premier Icon midlifecrashes
    Subscriber

    I’ve had success in getting at stuff by copying whole partitions onto new/spare drives using MiniTool Partition Wizard, free version from cnet download site. Then using dos/filemanager/Recuva to get the data safely out from the copy, when the HD has become incapable of maintaining it’s partition table after powering down.

    Premier Icon Stoner
    Subscriber

    +1 for minitool.

    I use their power data recovery software, and have bought a full licence as it works extremely well on knackered HDDs.

    keppoch
    Member

    My friends external hard drive has ceased working, when plugged in it says something along the lines of:

    “this hard drive must be formatted”

    on my Mac it says:

    “the disk you inserted is not readable by this computer”

    it can still be heard whirring but clearly something is up.

    There are files she would like to recover.

    Has anyone got any suggestions of what to do next or who to take it to for a look?

    Thanks.

    jamesmio
    Member

    Send it up to these guys – best in the business and pretty reasonable price wise.

    http://Www.kingdomdatarecovery.co.uk – DIY fixes risk losing stuff.

    Don’t be tempted by those “we’ll scan it and fix it….for $59”
    Try running “chkdsk” in the cmd prompt.
    http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/chkdsk.mspx?mfr=true

    Premier Icon Cougar
    Subscriber

    “best in business” and “pretty reasonable price” are likely to be mutually exclusive.

    That said, if you want to maximise your chances of success then yes absolutely, send it to a professional. There’s a risk of making things worth as soon as you do any sort of DIY work that involves writing to the disk. In my experience though, most people aren’t willing to pay professional data recovery rates to get their “vital data” (holiday photos and iTunes library) back.

    Premier Icon Cougar
    Subscriber

    Try running “chkdsk” in the cmd prompt.

    Checkdisk is unlikely to run if it can’t even read the partition table.

    keppoch
    Member

    Cheers all, some good suggestions.

    The owner of the disk is a realist. The data is perhaps not ‘vital’ but it certainly makes her work easier so it may well be worth paying someone to do it.

    The content is professional rather than personal.

    sillybint
    Member

    @cougar – hmmm helpful and not even vaguely patronising. Thank you.

    keppoch
    Member

    OK, progress update.

    Checkdisk did not work

    Drive Image (recommended by someone else) did not work

    Minitool is doing something!

    Pressed ‘full scan’ and it has been running for 12+ hours now, it has found a lot of files but not sure what it is actually doing, is it just a health check or will it fix it or is that the point you pay up to recover the files 😀 ?

    joemarshall
    Member

    If minitool finds files, recuva quite likely will too, and I think it is completely free. In recuva, you can tell it part of the file name you’re looking for and it will get that out.

    Apparently a linux boot disk will often be able to read disks that are in this state too.

    Last time I knew anyone needing professional data recovery, cost them £500 for a single disk, although that was a proper dead disk which didn’t spin up, not just a little bit corrupted. Got all their data back though.

    toby1
    Member

    Say for instance the memory card had been formatted, and Recuva is finding nothing, what are my next options (if any)?

    Trying to help someone out here, so comments along the lines of “Don’t format it in the first place need not apply!” 🙂

    Cheers in advance.

    Premier Icon gofasterstripes
    Subscriber

    Looks like our only option was denied, then.

    cranberry
    Member

    Your options are:

    1. Don’t format it in the first place

    2. Get a time machine, go back in time to a point before it was formatted and Don’t format it in the first place

Viewing 15 posts - 1 through 15 (of 15 total)

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