Waterloo commuters: Compo available for the recent works period

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  • Waterloo commuters: Compo available for the recent works period
  • allthepies
    Member

    Stagecoach have now declared “void days” for the first two weeks of the Waterloo upgrade works just about to end.

    The void days are Monday 7 to Friday 11 August and Monday 14 to Friday 18 August, so 10 days.

    If you are a season ticket holder (monthly or longer) then this means you can get a pro-rata refund on those 10 days, regardless of whether you actually travelled on any of those days or not.

    http://www.moneysavingexpert.com/news/travel/2017/08/south-west-trains-season-ticket-holder-heres-how-to-claim-a-10-day-refund-for-waterloo-works

    So just shy of £250 refund for a monthly ticket holder. I only bought a monthly starting on 14th Aug, so can only claim 5 days; but that’s over £100 so worth doing.

    Claim at ticket office or by writing in to Southwester Trains customer services. The new franchisee isn’t doing the same thing for the week just ending so the void days are only for the previous two weeks when Stagecoach ran the franchise.

    Message ends.

    Premier Icon nedrapier
    Subscriber

    Cheers, pies! I’ll do that on the way home.

    allthepies
    Member

    nedrapier wrote:

    Cheers, pies! I’ll do that on the way home.

    The blurb says you can claim from tomorrow so you might have to wait 🙂

    allthepies
    Member

    I’m glad I bothered to claim the compo now

    Didn’t realise there were credits going back to Feb available.

    Just a swipe of the photocard at the ticket office and “which card would you like the refund on ?”.

    Premier Icon nedrapier
    Subscriber

    Got my £277 yesterday. Got it on the way to Lingfield. Resisted the temptation to stick it on a horse in the first race.

    Thanks for the nudge!

    Premier Icon wwaswas
    Subscriber

    Resisted the temptation to stick it on a horse in the first race.

    There’s £277 riding on that horse!

    It’ll lose, the rest have all got jockeys on them.

    Premier Icon tuskaloosa
    Subscriber

    yep missus got 200 odd back. My ticket doesn’t expire til next april.

    But 200 odd today is better than 200 a yer later I suppose.

    bigyinn
    Member

    One teeny little point, Stagecoach lost the Franchise and First / MTR started running it from 20/08/17, although the official launch was delayed until 4th September because of the Waterloo works.

    Premier Icon tuskaloosa
    Subscriber

    308.50 FTW 🙂

    thanks for that ATP

    aP
    Member

    Thanks. Of my two SWT dependant colleagues one received £80 after using your link and the other is relying on SWR doing it automatically in December….

    Mr Woppit
    Member

    I so miss my twice-a-day “sardine-can cancelled services” pleasures on my Leatherhead to Waterloo and back working week.

    My sympathies.

    😥

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