Viewing 14 posts - 1 through 14 (of 14 total)
  • tech geeks – hard drive bad blocks
  • Premier Icon theflatboy
    Free Member

    Hey chaps, my NAS HD, 3 months after purchase, has 20 bad blocks. i’m currently in the process of backing up all the important stuff, i.e. photos and music from it.

    Once done, what are my options? Is it sortable, or a return under Sale of Goods/Warranty job? Bad sounds bad, but how bad are we talking?!

    Cheers people.

    Premier Icon Cougar
    Full Member

    Warranties vary between manufacturers, check. Might need a certain number of failures to be “faulty”; this used to be the case with old disks, dunno if that still applies. Could be up to a five year warranty on it, tho.

    TBH though, either way I’d look to replacing it. It might last for years without further issue, but I’d wouldn’t trust it for anything important.

    Premier Icon ryderredman
    Free Member

    Might be worth looking at the PassMark DiskCheckup software depending on what OS you’re using. That way you can get yourself that juicy juicy S.M.A.R.T. info to see if theres anything else the matter with the poor bugger 🙁

    Premier Icon theflatboy
    Free Member

    ok thanks. i had a hunch i should replace, but what i’m unclear about is why/if i should have to fork out for a new one after three months? is this an error with the drive or would it be considered consumer liability? any ideas? 😕

    and RRM, it’s in an ARM-based QNAP NAS.

    Premier Icon theflatboy
    Free Member

    any more gems of insight, experts? 🙂

    Premier Icon ryderredman
    Free Member

    do you have a desktop/caddy that you can attach it to?

    Premier Icon theflatboy
    Free Member

    i do indeed – desktop with a spare bay, i believe.

    Premier Icon ryderredman
    Free Member

    whack the drive in and get a gathering of whether there’s anything else wrong with it? Then you’ve got yourself a giant pair of nutcrackers when you go knocking on the suppliers door.

    If you’re emailing remember you’ll be dealing with sales people who wont exactly know much about drives so you could baffle them with numbers/charts/dead sector counts 😈

    Premier Icon ryderredman
    Free Member

    speedfan might give you enough info, just remember to run it as administrator 😉 think its shift right click or shift alt right click to get the extended options when you run it

    Premier Icon theflatboy
    Free Member

    ok i will do that, cheers very much for the help. i’ll get some info on here once i get a chance to do it. 🙂

    Premier Icon TheBrick
    Free Member

    Try and down load the data sheet. It will have all sorts of info like like temp ranges and other environmental operational factors. If should also have something like read write cycles, failure rates e.t.c. This could all be useful to be able to quote in writing your email.

    Datasheet FTW!

    Premier Icon TheBrick
    Free Member

    E.g. This one shows how many hour on average before failure and warranty info for different drives.

    http://www.seagate.com/docs/pdf/datasheet/disc/ds_barracuda_7200_10.pdf

    Premier Icon Cougar
    Full Member

    After three months, I’d be taking it back to the supplier.

    Premier Icon theflatboy
    Free Member

    cheers all.

Viewing 14 posts - 1 through 14 (of 14 total)

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