So yesterday began at 3am with a text from BA to say my flight from Gatwick to Venice was cancelled, please call this number or check the website. So sit down with a cup of tea and call number to be told they don’t answer calls before 8:30 am so go to website and manage my booking. That helpfully tells me my flight is cancelled with no option to rebook.
So now I call the travel agents 24 HR hotline and get myself booked on the next flight. Call cab company to put back pick up. Then I get a call from the cab company to say they are having problems getting cars back from Heathrow so suggest I call another more local company. So I do that and were all good and then BA’s website tells me the second flight is cancelled.
So back to travel agent and a long wait on the phone and then I’m on the 3rd and final flight of the day. Call cab firm and put them back.
Shortly after this Gatwick is closed for the day. So online and looking for flights from Heathrow and on to travel agent for another long wait on the phone. So now I have a KLM to Amsterdam and then another KLM to Venice. So back to cab firm 2 who now can’t do Heathrow. So back to Cab firm 1 who say we can do it now as we have cars getting back.
11:30 a call from cab firm 2 to say the driver who was going to collect me is held up and not going to make it in time. Right check trains, delays and cancellations to Victoria but some trains are running. So i get a lift to the station and get a ticket and manage to get on a delayed train which is running if a little slowly. So I get to Victoria, meanwhile travel agent is also booking me on a later KLM, no time to get the underground so I go to the cab rank. No queue but it takes a while to find one that will take a card. So off we go and luckily the traffic is quite light. I’m phoning in updates to the office so they can let the agent know if they need to confirm and pay for the later flight.
Well arrive at T4 in time for the earlier flight but go to check in and although I’m in the system no e ticket no. has been issued so I have to go and join another queue at the service desk get the no. allocated and get back in the check in queue. My suitcase goes on the belt 35 minutes before take off, 5 minutes before check in closes. I go through security and walk straifgt to the plane and get on.
2 hours at Amsterdam and then finally got to the hotel in Venice at 11pm.
And the show is going on, despite having presenters and delegates all over Europe. So lot’s of changes of order and making it up as we go along. Must go now as we’re about to have another unplanned change and I’m not sure we have any slides for him – well we found something for him to present – should be enough to give the hotel time to get lunch ready early.