From the Citizens Advice Website
Example
Step 1
You open a shopping website and go to the page on ‘kitchenware’ because you want to buy a toaster. The page displays lots of different toasters with prices and descriptions.
This is usually called an invitation to treat. The trader is inviting you to look at their goods. At this stage, they are not making you an offer.
Step 2
You see a £10 toaster that you like, click on ‘add to shopping basket’ and go to the online checkout. You enter your bank details to pay for the toaster and are asked to tick a box saying you have read the terms and conditions.
You click ‘confirm’ to confirm your order.
By confirming your order, you are making an offer to the trader to buy the toaster for £10.
It is important for you to agree to the terms and conditions for a contract to be made.
Step 3
The trader sends you an email that confirms your order. The email contains information about the terms and conditions saying ‘ACCEPTANCE: acceptance will take place when the goods are dispatched to you.’
You do not yet have a contract.
Step 4
You receive an email a week later to say your goods have been sent to you.
Acceptance has taken place and you have a finalised contract.Best start checking the wording of your emails. But what do you hope to gain anyway?