Shimano are very conservative (with a small ‘c’), cautious if you like, and tend not to push kit out “just because”. Look at how long it’s taken them to produce a “gravel” groupset. So they’ll state that their mechs have a maximum cog size of X knowing that X+4 will work but a cog that size will do something like wear out the guide jockey bushing 20% faster or the upper pins on the parallelogram has 2% extra stress per gear change. Things we wouldn’t notice until they fail.
SRAM seem to be more “get it developed and out of the door” then let the users test the hell out of it. “What do you mean it clogs up in mud? No-one goes riding in mud!”. The high end stuff, like Eagle, seems to be good but the low end …
I’ve had precisely zero problems with Sunrace cassettes, I’m up to 3000km in about two years on one and way over that on another and both are still fine. I’ve a spare Sunrace cassette in a drawer – I tend to keep a full set of spares since inevitably something will need replacing the day before a trip – and notice that on the box it’s “Sunrace, Sturmey-Archer”, a quick check and it looks like they bought out SA in 2000.
@chiefgrooveguru – what size chainring do you have on your e-bike? If it’s small then there’ll be a lot more torque going through it – I’d a Shimano Alfine IGH and the recommendation was to keep the chainring to cog ratio at around 2:1 for that reason.