Home Forums Chat Forum Logging in problems

  • This topic has 5 replies, 5 voices, and was last updated 2 weeks ago by Drac.
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  • Logging in problems
  • FB-ATB
    Full Member

    Anyone having trouble logging in? It wouldn’t let me on earlier today. I was using the password saved on my phone and now it has.

    I tried from the laptop too and that wouldn’t let me either.

    mattyfez
    Full Member

    It happens to me from time to time, earlier today in fact it happened!

    DickBarton
    Full Member

    Has been posted on the sticky issues thread… however, I’ve not read it all so unsure of the actual fix, sorry.

    uggski
    Full Member

    Yes, treid to logon yesterday. Not happening. Changed the password and site said incorrect password. Today all good with new password.

    chewkw
    Free Member

    I couldn’t log in earlier today.

    Drac
    Full Member

    “[Mod] from Mark’s recent post:

    We are now using a metatag rather than a cookie to determine your ad status. For those that know how to check the metatag is called ezoic_ad_suppression

    That tag should be present on every page while your are logged in as a full member.

    One issue this has brought to our attention is that clearing cookies now won’t fix the problem if you are seeing ads when you shouldn’t. What we suspect may be happening in those cases is that your browser is serving a version of the page from it’s own internal cache that does not have this metatag. That may happen if your browser caches the page before you login and after you are logged in it serves up that cached version of the page without the metatag.

    Clearing the stored cache data on your device could fix this. This is how you do this on a mobile device.

    On Android in chrome click the three dots and then select ‘Clear Browsing Data.’ ”

    On iOS Chrome click the three dots and tnen click ‘Delete browsing data’

    Instructions for other browsers on mobile may vary but essentailly you are looking to clear out any stored cached page files from the site. This shoudl result in you getting a clean verion of the page with the metatag present.

    Let me know how you get on with that.

Viewing 6 posts - 1 through 6 (of 6 total)

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