Really silly question but does it definitely unscrew? I only ask because I had the same issue then looked closer and the collar on my 2020 LEV is not a separate part. I couldn’t find any tech help on the KS website except the exploded diagram which confirmed this.
Turns out you have to hammer the inner post and keys up to knock the seal out the top of the outer post, which is pretty minging as disassembly procedures go. In short:
– Remove lower mechanism from outer sleeve and inner shaft (circlip then unscrew)
– Slide something (ideally a tube of some sort over the protruding shaft) up inside the outer sleeve to push against the bottom of the inner post
– A few sharp taps with a hammer to drive the seal and bushing out the top of the outer post
– Try not to drop all of the little keys.
There is a video on YouTube but it took some finding, it’s not hard but doesn’t feel great.