@molgrips
Yeah, to various degrees – “cloud” seems to be a buzz word with a lot of our clients, some want to put all their data in the cloud, some want to run cloud servers instead of local ones – frankly it usually call comes crashing down when I have to explain whats involved and the costs – for example most of our clients are in Cardiff, Newport or Swansea, most of business areas of Cardiff and Newport aren’t yet fibre enabled and in some places bandwidith is really terrible – in the Docks area you might only see 2-3meg on a good day so any real cloud solution is out unless they will stomach a couple of grand to install a lease line and £500 a month for it, or there abouts.
One of the best changes to ‘cloud’ for us though was 365, I think we adapted better than most other local IT Support providers, but it still manged to sneak up on us – when SBS got pulled for a while we were searching around for old stock licenses and even trying to convince clients they needed to pay £4k-£5k for their own Exchange Server and frankly it was stupid and short-sighted. I’ve said on STW a few times words to the effect of “Do what Microsoft want you to do or you’ll suffer in the future in ways you cannot yet imagine” and I stock by that – moving clients to the 365 ‘cloud’ platform gives the more reliable e-mails, a pile of new useful tools like Skype for Business and removing exchange from physical servers means we can sell smaller, cheaper boxes that work faster than their old SBS boxes.
Frankly the biggest barrier to ‘cloud’ is that everything seems to be on a lease payment model now and some clients don’t like it – in fairness they’re usually the ones who bought a single Office 2010 license 5 years ago and have installed it 20 times.