Invisiframe fitting is this acceptable?

That quote from the site a bit google’able isn’t it. Clear which shop it is now, although with such poor quality maybe not such a bad thing

That quote from the site a bit google’able isn’t it.

😂

Looking at how much that overlaps around the headtube/top tube it almost looks like the kit is the wrong size and meant for a larger bike.

Oh that is shonky.  I’d be upset if it did that myself nevermind paying for it

That’s really poor to be honest, did my own bike and never got a bubble or a mark on it and I’m no craftsman by any stretch of the imagination. I would have been disappointed if the one I did turned out like that never mine from a shop.

I’ve just read through this for the first time and am shocked at the first and third? attempt… As with others here, I have fit my own a couple of times now and only had a couple of tiny mistakes where a bit of dust managed to make its way onto the frame. There is no way I’d be paying for that as a “professional” job. I’m not sure how much more invisiframe can do given they have already sent a free kit.
I would have told the job to hand over the free kit and I’ll do it! Takes about 3-4 hours but I enjoy it.

I’d be pointing the shop in the direction of this thread, and suggesting a full refund.

They could just about salvage some reputation by giving him his money back and letting him get an actual professional to do the job.

Shocking 😳

The lbs that fitted/ threw that on the bike is a long way away from me thankfully.😐

Not acceptable (I fit invisiframe)

I cant imagine giving that back to a customer!

So – have you been to the shop yet?

Well I don’t need to add my thoughts about the quality of work there. Exactly why I don’t fit it myself TBH.

Do let us know the outcome though OP, it feels like a full refund and the victim to keep the shoddy job (if he wants to) would be most appropriate. Or the shop to remove it if he prefers.

I wouldn’t be surprised if Invisiframe offer to get a kit fitted properly, at their expense. Not that I’m saying they should, just I know they take a lot of pride in what they do.

I’ve done a better job than that with a generic Zefal kit after 3 beers.

I’ve encouraged him to ask invisiframe their thoughts and advice on the fitting (we all know the answer to this) in particular the overlaps. Did the shop buy the wrong size kit for frame or were they supplied the wrong size in error and a honest appraisal of fitting for getting a refund from shop.

I did the dreaded spray the adhesive side of the big downtube sticker with the water/soap mix, go to put it on and realise I’ve picked up the wrong bottle and sprayed it with IPA (not the beer one). All the adhesive went white! Luckily it’s fine now it’s dry. 😀

I feel so much better reading that someone else did exactly the same as me. Thankfully mine was the rear-of-seat-tube section I bollocksed up, trying to slide it into position thinking this doesn’t feel like the other sections, I’ll give it another squirt of the lube spray. Oh.

It’s really not that difficult a job to fit the stuff (when you’re paying correct attention to what bottle you grab). That’s a really piss-poor job.

Jesus. I mean, it’s better than the first attempt… But that’s not exactly saying a lot, is it.

Please tell him to not let that shop have his bike again.

To be fair to invisiframe, that shop isn’t on their list of approved fitters.

I’ve done a couple of these, as everyone says it’s not that hard to get a decent result, just take your time. That doesn’t look like a brand new bike (tyres in photo muddy) which would make it more challenging to get a good finish, but those photos are appalling

Yeah it’s significantly easier with a brand new frame and one that’s been stripped to a bare frame, but any experienced shop who have done a few fittings would be able to work around these things.

That’s not the sort of bike I would want to waste my Pedal Power on. 😂

There is no way I’d be paying for that as a “professional” job. I’m not sure how much more invisiframe can do given they have already sent a free kit.
I would have told the job to hand over the free kit and I’ll do it! Takes about 3-4 hours but I enjoy it.

Some local shops around here don’t do it due to the time taken, as folk just wouldn’t pay for 3 hours labour, I can see their point tbh.

tbh you cant expect good results on anything other than a new frame imo.

That doesn’t look like a brand new bike

For those of you haven’t read the whole thread:
brand new bike bought from the shop, he paid £130 for kit to be fitted from new. 1st kit fitted by shop, they handed bike over was told not impressed. shop took bike back he got kit FOC from invisiframe who said it was not good when mate sent him pics . Shop Took 8 days to redo as he cocked up again had to order top tube bit. The final result is as you see.

Invisiframe have done nothing wrong here, if anything the have went above and beyond giving the shop a free kit to sort their cock up. Not sure what benefit there is to being an approved shop as it seems anyone can buy a kit from them.

The shop must take full responsibility for this effort of a fit.

Final update:

Shop have given full refund of the £130

Doesn’t compensate for the utter faffage, but still a good outcome.

Shop have given full refund of the £130

What if he removes the kit and pulls paint off? Might be worth getting them to remove it if he is going to replace it?

Although, with that overlap, it’s bound to do a good job protecting the frame 😂

I don’t think I would trust them to even take it off. I’m glad hes got his £130 back, I would probably carefully remove it and install one myself, although if he was ok with accepting it before the refund then just ride it and finally enjoy your bike!

Fortunately the whole kit came off ok, no damage to the paint (some of it was still really wet underneath and wasn’t really stuck down)

Hopefully a better job can be done when the kit arrives at an approved invisiframe fryer tomorrow… if not I’ll eat my hat…

I’m on the edge of my seat – are we going to get closure on this?

Can anyone in the NE fit invisiframe? Is the Orbea going to spend its whole life looking like it’s peeling from sunburn?

Hopefully a better job can be done when the kit arrives at an approved invisiframe fryer tomorrow

Just read this whole thread and now i’m worried for the guy again, look forward to the pics of the kit being melted on… lol

Seriously though, that is a shocking cock up by the store. It is not hard to fit if you are even mildly competent. Makes me wonder what the rest of their work is like.
Good outcome in the end though, but what a palaver

Makes me wonder what the rest of their work is like.

Its a bit tough judging a bike shops ability to repair bikes based on their ability to install some plastic to some metal.

They refunded the money. I wouldn’t judge them too harshly. They’ve probably learned a lesson too, don’t fit invisiframes for customers.

Would you judge a car mechanics ability to fix a car based on how well he can tint a window?

Closure: bike was in at a shop that was competent in fitting the kit. Seen the bike today and the finished results are way better than the 1st effort.

Rapidly becoming the best shop in an old church in this area……

Lots better

Rapidly becoming the best shop in an old church in this area……

The Best Bike Builder, you could say. That’s a bit nicer!

If you can’t build a bike you wouldn’t get the accolade of best shop.

Service is the number one reason to buy from bricks and mortar.

Let’s face not many of us will be rushing to the original shop for anything will we.

Dave in the back was our manufacturing manager in a previous life too…. Attention to detail second to none.

Super that! The disturbance in the force has been resolved..

Could be worse…

I tend to disagree a little on this,

For me – it’s about attention to detail, which covers everything from how you got a cable, a tyre, a headset etc. Right through to custom builds and invisiframe etc.

And in total fairness to the original fitter, the kit didn’t fit the head tube or around the cable ports properly and had to be trimmed on the fitting we just did, but with experience and knowledge I just trimmed it accordingly – the odd kit has to get a wee tweak here and there.

I’ve taken a load of pics and will send them to invisiframe to allow them to make the changes.

Thanks for the support. Being totally honest as soon as I saw the pictures of this bike a couple of weeks ago I really wanted to do the job.

Invisiframe is something I’ve become weirdly addicted to doing 🤣

And in total fairness to the original fitter

Clarke, Not wanting this to descend into an argument about the previous fitting as I know you are friends with original fitter. There is no fairness due to him he sent out a poorly fitted finished product not once but twice back to a paying customer and his response to the customer about the quality of his work was terrible. From giving shonky advice on how it will sort itself out to blaming it on invisiframe.

If he doesn’t have the skills he should accept that and not attempt to do the work or maybe he should farm it out to those in the area who can. Not everyone has all the skills.

I felt bad as I recommend the shop to my mate as he wanted an Orbea. I always thought he was a reasonable person, but given how he dealt with this episode. I’ll not be doing that in the future.

The buyer of the bike has now got the bike in the finished condition he was expecting it in originally. You did a great job on it as you did on the bike he bought from you.

It’s just a shame its cost his son lost riding time on his new bike and the buyer more money and stress in resolving it.