springs failed? full of mud? the silence was the clue it was about to fail. easy fix unless you have ripped the ratchet ring by continuing to ride it after the springs went or it was full of mud
Almost exactly this.
Although full of mud isn’t necessarily a problem. The inside of mine looked like an archaeological dig when I took it to bits a few weeks ago as it has gone silent and slipped once. It was caked in mud, only one pawl spring was in one piece and was the texture and strength of biscuit. One other was in two pieces, the others were nowhere to be seen (only suggestive reddish smudges in the mud). I had neglected it somewhat.
Anyway – took it to bits, cleaned it up and no problem. The ratchet wasn’t damaged and everything else is replaceable.
My top tip – google Hope freehub ziptie fix or similar and you will find a way of bodging small cable ties as plastic leaf springs. Seems like a bodge, but in my experience is actually an upgrade.
I only have two complaints about Hope’s excellent hubs:
1. The springs – leaf springs are a very imperfect solution.
2. The main seal can get a bit brittle and not seal very well.
My maintenance schedule is probably sub-optimal however.
Unless the ratchet is knackered, it should be an easy to moderate fix. If the ratchet is knackered, all may not be lost (I believe they can be replaced), but it feels to me like it would involve specialist tools and a lot of leverage(!)