Fasttech, Lights, and HK Post
Anyone ordered and recieved any lights from Fasttech in the last month?
There are big problems with HK Post in terms of delays. On the Fasttech website it says there are 15 day delays. They are basically XRAYing everything because they have banned Lithium batteries. The most annoying thing is why is Fasttech sending out Lights with this carrier knowing they will probably get returned.
On the same note I ordered a nice little single xm-l light from Lightmalls on 11/10/13 and it was delivered by 24/10/13 (with battery)!Posted 4 years agowwaswasSubscriber
also, RM in this country are also banning LiIon batteries so even if HK post pass stuff through there’s no guarantee they’ll get delivered once they arrive here.
I suspect the spontaneously combusting Dreamliners have put paid to LiIon batteries traveling by air with impunity…Posted 4 years agotheblackmountMember
I was already getting rather fed up with their platitudes (albeit very polite.)Then I discovered the problem had been known about for some time before they received my order. At which point I sent them a strongly worded email / put a rocket up their arse. They’ve just sent another shipment out via Swiss post.
Still batteryless awaiting developments…Posted 4 years ago
Ordered with Lightmalls and no major issues. Ordered a yinding light from fasttech and no indication initially of any probs but when checking my order status I realised it was “restocking”. Not advised of this at all-sent a query asking why still available on their site to order but none in stock and after a bit they admitted that they were having probs sourcing the light and could swap if I wanted. Looked at their website and asked about another light but by then they’d told me that it would be in stock by the 5th Nov.. checked yesterday and the instock date has moved back a few days again so not happy..would not recommend them based on my experience.Posted 4 years ago
And thats before it even gets posted!!
it is the yinding which I ordered. I thought based upon what I had seen on this forum and others that Fasttech was quite a safe bet. Shame Lightmalls don’t stock the yinding yet. I thought the two weeks for them to deliver was excellent. The light wasn’t strictly as described but that went my favour as it more modes than described!Posted 4 years agogrumMember
would not recommend them based on my experience.
I had the opposite experience! Fast service and no issues with Fasttech – with Lightmalls after ordering an X2 I waited about 6 weeks before being told the light had been sent back to them.
I asked for a refund which I haven’t yet had (at least 2 weeks ago now).Posted 4 years ago
Just not massively impressed.. fine the lights are popular but why still have them on the website for sale?Posted 4 years ago
I dont mind waiting two or three weeks for the light, but I am annoyed at the fact they took my money off me without any mention of the fact they dont have any of the lights in the first place, to make matters worse theyre now starting to tell porkies about when they’ll have them back in stock!mboySubscriber
Fasttech was where I got my Yinding from.
Took over 5 weeks to arrive! Didn’t even leave HK post sorting office for about 4 weeks…
This was my first order from Fasttech (have previously used DX who have been excellent), and unless they sort out the delivery times (I expect 3 weeks, faster is a bonus, but 5 is stupid), then I won’t use them again…
The light is ace FWIW though.Posted 4 years ago
I got a dispatch note from Fasttech on 25th October. Until today the tracking number couldn’t be found on the HK-Post website. But today it’s now started showing that it’s only just been posted. Presume it’s been sitting in an Xray queue for the last 12 days!
Seems daft that HK-Post are so concerned about them catching fire that they’ve decided the best course of action is to fill an entire warehouse with them while they scan each and every one…Posted 4 years ago
Kamenev, I’m using the “2x XM-l” (actually miss typing “2x xm-l2 seemingly got more) in the search on ebay on a “uk only” location and can seemingly get a number of ‘hits’.
Unless I’m missunderstanding what your specifically after?
EDIT: Everyone posting that they’ve received there’s already isn’t helping the thread, the ‘battery export’ issue has only arisen in the last couple of weeks. I got mine 2months ago, but this is meaningless at the moment.Posted 4 years agosmudgeMember
If the correct paperwork is displayed and included on the cartons there should be no delay coming out of HK or China, It also depends on what carrier they are using to ship with. Yes, China have upped the hazardous cargo regulations but so long everything is packed and labelled correctly there should not be a problem.Posted 4 years ago
Z1ppy – sorry i meant those little Yindings.
I think Singpost are good at the moment. They delivered my last light in 2 weeks (arrived 24/10/2013). Also ordered some pcms for a DIY battery pack and they also arrived relatively promptly via Singpost (two weeks again!). Its a shame Fasttech didn’t have that option when I ordered. Its back now apparently.
Smudge – that’s helpful to know. Its HK post which seems to have the problems.Posted 4 years ago
Ahhh sorry, nope not seen those on ebay at all.
Edit “Only from offering a sense of perspective, fair enough, I felt some post had the feeling that its was only due to normal shipping time, rather then this new ‘issue’ with posting hazardous materials (very Half-life.. lets go to the lab)
PPS: There actually a ‘proper’ Gemini Duo on ebay currently for not a huge amount (but you know auctions)Posted 4 years agotheblackmountMember
>#theblackmount – you did well to get them to send out another one. Had the original order been returned then?<
No, expecting that would be their response I pre empted it. I think it was en – route back to them though.
I got the Solarstorm itself out of Aliexpress in 11 days flat. Also now got a Yinding coming out of Ali (blue and red in stock)and a quality Nitecore torch from them as well. Slightly worried about my increasing light addiction 😉Posted 4 years ago
Same thing happened to mine. Got dispatch note on 25th October but the tracking only started showing on 4th November saying they had been posted. FastTech reckoned they had been sitting in a queue waiting to get X-Rayed until then. Still not arrived.
The X2 light I ordered off ebay on 19th September hasn’t arrived yet either, but managed to get a refund on that.Posted 4 years ago
Kevin – don’t look on the Fasttech forums. Apparently this (processed for delivery to the addressee) might also mean that is being returned to Fasttech. Incidently my order (dispatched 24.10.2013) still has not tracked. Looking at fasttech forums they appear to be tracking up to orders dispatched on 23.10.2013. Maybe just maybe i might find out something soon! Not only is it a lottery with these chinese lights its also a lottery if they get delivered or even leave HK!Posted 4 years ago
Shipped by Fasttech 24.10.2013 by HK Post. No tracking on either 17track or HK Post. Fasttech have a policy of refunding orders after 8 weeks if not tracked or delivered so not sure whether to open a paypal dispute. I would advise people to stay away from the order support forums on their website. Some stories of hope but many more of dispair.
Interestingly I order a torch from ebay on 2.11.2013. It was sent by HK Post was tracked by 06.11.2013 and I received it yesterday 14.11.2013. It was a RB tracking instead of RT which seem to be having all the problems!Posted 4 years ago
I have raised my dispute to a PayPal claim as FastTech haven’t bothered responding to anything in the resolution centre.Posted 4 years ago
If i am refunded and the lights arrive I will offer to send them back if they pay for postage, only fair.
Need the money now to buy some other lights, not just paying for the hope I might get some!
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