Quote “So – you get an email when the item is sent?”
I got an ‘order confirmation’ email the day I placed it, and then nothing until two weeks later when I got notification of ‘part shipment’. Though from the experiences of others here with Evans, I’m happy to conceed I may have just been unlucky!
I’ve got parts on the way to me from six different internet bike shops at the moment (don’t ask!) and its been an interesting survey into customer service. All seem to be running into stock outages at the moment, but Wiggle has been the best at keeping me informed of what’s going on, CRC and Evans the worst, and the rest somewhere in between.