Any bank, but specifically the Natwest. They couldn’t give a flying **** about customer service. In fact, they seem to revel in their lack of a service ethic
Oh hang on a minute…. They did go bust, didn’t they? Or was that a dream? Yeah, it must have been a dream. They went bust, but then we all got together and threw loads and loads and loads of money at them, without any conditions attached, and they were all ok in the end. Yeah… I definitely must have dreamt that. Phew……