I think…. if I sold glasses with a pewter doofer attached I’m not sure I’d expect people to actually use it to drink beverages from it, certainly not with any regularity. Seems like more of an ornament than a utensil to me.
i have to say that was my gut feel, and hot drinks in particular…
My other gripe which you’ve missed is, what is “really strong superglue”? Superglue is cyanoacrylate and as far as I’m aware does not bond with glass.
Well whilst my inner chemist shared the upset of referring to cyanoacrylate by locktites brand name, I suspect that 98% of their customers would be clueless if told to use a CA based adhesive.
locktite sell a “version” specifically designed for use on glass to withstand dishwashing. All CA will bond glass – but it cures so quickly it tends to have higher stress and be more prone to failure. “High strength” CAs tend to the be CA mixes with something that controls the curing and potentially adds some flexibility to come with different thermal expansions etc.
We have movement, anyway. I threw the CRA at them last night, their reply: “Please return back to [us] and we will replace free of charge, please note it can take up to 3 weeks to return the repaired one.” Which is an improvement but really I was only looking for advice.
your final statement seems odd, because they gave you advice and offered a service where they could do it for you and your reaction was not “thanks for the advice” it was to start an AIBU thread. In my option you were within your rights to demand a repair (if the product was used as intended) but having asked for advice on repair were unreasonable to take umbridge at getting what you asked for.
by the way this is the sort of thing I would probably pop in to timpsons for…
