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[Closed] Virgin media, free increase to broadband Bolt advert then....

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 DT78
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...I receive a letter saying my package is increasing by £3.50 a month.

Hang on, that's not free. Bit miffed. Anyone complained about it yet?

http://www.guardian.co.uk/money/2012/feb/02/virgin-media-broadband-price-increase


 
Posted : 22/02/2012 1:09 pm
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Briadband speed increase is free, the package cost increase is for other reasons.

Probably.

Or, it's just massively cynical marketing.


 
Posted : 22/02/2012 1:16 pm
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I wonder how much per subscriber Bolt cost for those adverts ?


 
Posted : 22/02/2012 1:18 pm
 DT78
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£3.50?

Bit cheeky really I surprised there isn't more noise about this on the net. False advertising.


 
Posted : 22/02/2012 3:10 pm
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virgin are the proverbial set of ba******


 
Posted : 22/02/2012 3:11 pm
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If you check the broadband sopeed increase it may be 9 months before you get that, so def. no relation to price increase 😉


 
Posted : 22/02/2012 3:11 pm
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I complained, it is across the packages you recieve. IIRC 20p on caller display £1 something on TV, line rental going up too etc. Well that was the story i got, still happy to stay with them as been faultless for years for me with upgraded boxes chucked in now n then plus had 2 broadband upgrades free over the years.


 
Posted : 22/02/2012 3:13 pm
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virgin are the proverbial set of ba******

Look what that gets you....
[img] [/img]


 
Posted : 22/02/2012 3:13 pm
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Im guessing your getting faster internet but other parts of your package is going up in price.
Got internet only with them and not had anything about cost encreasing.

My speed are due to be upgraded sometime after June.......

Its all marketing crap if you ask me.


 
Posted : 22/02/2012 3:19 pm
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Does that mean we could get out of a contract early?
i.e. they change it making it void?
Sure I read somewhere about that

Still got 9 months to go but would rather ditch it and get Sky now for the F1


 
Posted : 22/02/2012 3:31 pm
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[i]they change it making it void?[/i]

a price increase, if allowe dunder therms of the contract isn't a breach of it.

Changing fundamental things like reducing amount of data you're allowed to download 'for free' might be a change if you can prove it would detrimentally affect you.


 
Posted : 22/02/2012 3:32 pm
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we're cancelling Virgin TV tonight as a bit of a costcutting exercise. will be keeping broadband and phone, but due to the speed increases, which we get in March will be downgrading the broadband package too.


 
Posted : 22/02/2012 3:39 pm
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ours is increasing by £1.50 per month. i wouldn't mind so much if they didn't waste money sending us leaflets on a weekly basis asking us to sign up


 
Posted : 22/02/2012 3:41 pm
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a price increase, if allowe dunder therms of the contract isn't a breach of it.

Changing fundamental things like reducing amount of data you're allowed to download 'for free' might be a change if you can prove it would detrimentally affect you.

Clause J2 seems to give me an out 🙂

http://shop.virginmedia.com/the-legal-stuff/terms-and-conditions-for-cable-services.html


 
Posted : 22/02/2012 3:45 pm
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does seem to give you an out if you give them 30 days notice.


 
Posted : 22/02/2012 3:48 pm
 Del
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we're cancelling Virgin TV tonight as a bit of a costcutting exercise. will be keeping broadband and phone,

please post back and let us know what their response is. possible you'll get to hang on to 'M' tv as you can only get 'M+' as part of a package now from what i can see. i'm thinking to go down the same route, but would like to know if i need to go shopping for a freeview TV.
also a bit tired of handing over nearly 40 quid for a landline i never use, though always seem to accrue 50p or a quid's worth of charges, and spend about 3 hours/week watching TV, and get a LOT of leaflets suggesting i sign up to this that and the other.


 
Posted : 22/02/2012 4:19 pm
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Get rid of phone, keep broadband. 😀


 
Posted : 22/02/2012 4:27 pm
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could be worse, they could be BT!


 
Posted : 22/02/2012 4:33 pm
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[i]Get rid of phone, keep broadband[/i]

do they let you do that - all the offers I've seen seem to imply you have to have both?


 
Posted : 22/02/2012 4:37 pm
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We're getting just BB, not tv or phone, in the new flat. £17.50 for 1st 3 mths then £22.50/mth shocking install charge ~£50? but with a £25 discount 🙄 If that info is of any use to anyone. Better deal over the phone than online.


 
Posted : 22/02/2012 5:02 pm
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EDIT. forget it, i was getting myself all confused...


 
Posted : 22/02/2012 5:08 pm
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mustard thats very expensie for BB. have you tried plusnet?


 
Posted : 22/02/2012 5:09 pm
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I did look into binning Virgin last week - working from home and having BB keep dropping was getting on my ****
I logged onto Which I looked up their rated most relible provider and the prices were forget that!!

so really who is out there as an alternative to Virgin/SKY/BT for BB/TV/phone...I can't think of anyone.

Those three are as bad as each other right...so I'm stuck with Virgin as far as I can see


 
Posted : 22/02/2012 5:11 pm
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mustard thats very expensie for BB. have you tried plusnet?
wanted the cable bb speeds as we're not going to have tv at all so will be streaming love film and the like. Would also need to pay for BT install and line rental for at least a year with any other bb supplier.


 
Posted : 22/02/2012 5:19 pm
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we're cancelling Virgin TV tonight as a bit of a costcutting exercise. will be keeping broadband and phone,

please post back and let us know what their response is.

Just got off the phone with them. you were right, they tried to tie me to medium phone, TV and BB for £39 quid (the TV was 'free'). No Thanks I said, I then said talk talk would do phone and BB for 22 quid (this may, or may not be true) and the girl instantly stuck a discount on it, so Large (up to 60mb in March) broadband and XLarge phone is now 25 quid. sorted!

EDIT: overall saving 30 quid a month


 
Posted : 22/02/2012 7:42 pm