Very OT - Unicom ph...
 

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[Closed] Very OT - Unicom phone billing - is there an escape route?

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Signed up with Unicom for my home phone billing a year ago. The sales guy promised that my bills would be less than they were with BT. The first month's bill was a fair bit highter (line rental and so on - we rarely actually make calls on the home phone).

I phoned up to cancel and was advised that I would have to pay a 'Termination fee' of £90 or wait until the contract expires.

So a year on (today!) I phoned up to cancel and was told it's actually a [i]three year[/i] contract and the fee to cancel has risen to over £300.

This is after four days of being promised a call back from the contracts team - the call backs never happened and I only got through to them today by shouting and audibly waving my arms about.

Have I any recourse?


 
Posted : 21/09/2010 10:28 am