Sky box keeps loosi...
 

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[Closed] Sky box keeps loosing signal..

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Posts: 3508
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Topic starter
 

Is it just mine?

Keeps coming up with sky box isn't getting a satellite signal, I know it does it now and again when its really heavy rain or very windy, but its getting worse and there's not a cloud in the sky or breath on the wind?

Can this heat/humidity be causing it?


 
Posted : 01/08/2013 8:38 pm
Posts: 1
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LNB on the way out?


 
Posted : 01/08/2013 8:45 pm
Posts: 13192
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has it lost some weight? are it's jeans a bit loose?


 
Posted : 01/08/2013 8:46 pm
Posts: 77697
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What's the signal strength like in the config menu?


 
Posted : 01/08/2013 8:52 pm
 stox
Posts: 1025
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Happened to mine last week. I went through the diagnostic procedures on the website which ended up deleting my saved programs which i wouldn't have minded had it fixed it.
Rang them and they wanted £60 to send an engineer so I said no thanks.
Rang back at 6pm and asked to be put through to cancellations ( i would have cancelled and gone free sat if push came to shove) when they asked why I explained what had happened, guy said try it again in 5 minutes and lo and behold its been fine ever since. He said he had 're-sent the signal'.
Ringing them and threatening to leave often works wonders!


 
Posted : 01/08/2013 8:53 pm
Posts: 3508
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Topic starter
 

55 - 60% strength and just over 75% for quality on both inputs

LNB easy enough to swap over?


 
Posted : 01/08/2013 9:01 pm
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Any open windows blocking signal? Lots of folks having signal issues but down to time of year and having windows open for cool air, the windows can block the signal


 
Posted : 01/08/2013 9:36 pm