MegaSack DRAW - This year's winner is user - rgwb
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hi i realise there is some info on the net. But what would be the cause loose connection or something else, and should i bother sending it back (baring in mind i bought it from comet) or just get my brother to fix it as he does this kinda thing for a living.
The problem is solved by moving the screen but hardly ideal.
So you're asking STW whether you should give your netbook to someone who's schedule, abilities and knowledge we have no knowledge of, or whether you should return it to the company you bought it from who's skills, knowledge and abilities we have no knowledge of? 😆
Well I'm more asking if it is a common laptop problem, I have read something about a ribbon connection. I don't want to send it off to only get it back in january when my brother may be able to fix it easily.
How much does it matter if it's a common problem? It's not happened to my NC10, if that helps...
Take it back to the shop - Comet. Don't send it back. Get an instant reply from the staff, or even the manager. See what they say before your brother has a look at it and voids any warranty.
They might actually surprise you with a quality service. Maybe they won't, but why not go for the conventional approach first?
Then decide whether to take a chance on taking the computer apart.
FWIW-Perhaps the faulty component is custom made for that laptop, and not replaceable by trekking down to Maplin, etc.
Then decide whether to take a chance on taking the computer apart.
well my brother does it for a living for apple, nokia and couple of others hopefully samsung so he could take it to work. But yes what you say, I should give comet customer service a chance. I have just read firmware update might help.
Sorry for sounding obtuse, but it seemed to me that you're considering taking it to your brother who could well fix it (it's likely to be a simpe ribbon as you say, if it's screen-position related) but he'll have to buy the ribbon in and fit it. But if you just take it back to Comet they'll do exactly the same thing but under warranty? Opening it voids warranty and with most laptops, once you've opened it it invariably develops other issues (though it shouldn't). *technically* repairing this sort of fault on laptops is a piece of cake job, but in this case I suspect using your warranty will be more constructive.