Responding to baili...
 

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[Closed] Responding to bailiffs

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I have received yet another letter from a debt collection company addressed to the previous tenants who moved out over five years ago. We must get 2-3 a month and I normally just write return to sender on them and stick them in the post box.

This one, however, did not have a return address so I opened it. The letter claims:

We have information verifying that you are in fact resident at the above address, bring us to the conclusion you are choosing to ignore repeated requests for payment.
In the circumstances we are instructed that court proceedings may be issued without further delay.

What is the best way of responding and is there any way I can stop receiving these infuriating letters?


 
Posted : 18/11/2010 12:16 pm
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Talk to them - they won't want to pay for a court order if they can't collect the debt from you.

It happened just after we moved here. One phone call and it all stopped.

I'd be wary of saying you opened the letter though.


 
Posted : 18/11/2010 12:18 pm
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I have already spoken to one company in the past. The letters stopped for a while, but back to normal now.

The envelope was franked, so tis easy to deny opening the letter.


 
Posted : 18/11/2010 12:21 pm
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let them take you to court what proof can they have as you are not the actual person. they write this sh1t to see if you panic/react it will just be a standard letter. Let them incur costs it wont be enforcable as they dont actually live there
Ignore it


 
Posted : 18/11/2010 12:22 pm
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Talk to CAB. In no circumstances DO NOT OPEN the door to a bailiff unless they have a court order (get them to stick it through your letter box if they do have one and tell them you will talk to the court/legal aid to confirm that it is valid). From my chat with CAB it would appear that inviting them in or even opening the door gives them the right to enter your property to retrieve funds etc.


 
Posted : 18/11/2010 12:25 pm
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s2a - but only the property of the person named on the order which will not be the OP.

Talk to them and explain - they're people - last thing you want is court orders against your property on file, even if they're not in your name. You imply it's not the same company this time, in any event?


 
Posted : 18/11/2010 12:27 pm
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Ignoring it won't work. They'll continue to believe that you're the debtor, and will go for a court order. Things will continue to escalate, so you need to engage at some point.

If you can prove that you are legit, and tell tham the address of the previous tenant (or simply state "don't know") then they have to leave you alone, legally speaking.

So talk to them.


 
Posted : 18/11/2010 12:27 pm
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opening the door gives them the right to enter your property to retrieve funds etc.

But only from the person who owes them the debt. As the OP isn't that person it is theft.


 
Posted : 18/11/2010 12:29 pm
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You can write to them (better than phone as at least there's a record of it) stating that they don't live there any more, but you do.

People with debts (utility companies, etc) sell those debts to other companies to collect. These companies just use a scattergun approach to sending out scary-sounding letters in the hope that some clue about the whereabouts of the person so they can actually track them down and get some money from them.

Just return any post not addressed to you as "not known at this address" whether there's a return address marked or not - if there isn't one then Royal Mail can open it to find one as it works its way back through the system. Worth making sure that records like the electoral register are up to date with current residents' names too.


 
Posted : 18/11/2010 12:30 pm
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I'd take advice from the CAB. A solicitor's letter might be all that's required. People take much more notice of a letter from a legal professional.

Hope this stops, but perhaps you could threaten them with a claim for compensation for the enduring harassment and intimidation you have suffered/suffering.

I'd also ask if the conveyancing solicitor should have dealt with any outstanding liabilities attached to the address when you were buying the property.

Good luck!


 
Posted : 18/11/2010 12:30 pm
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The letters seem to come from different debt collection companies every so often. Like SB says the debt is probably being sold on.

It is just a pain to constantly have to return letters and then have the worry that if some company does not get its letter back they will apply for a court order, get one and effectivly break in.

Now, I know bailiffs aren't supposed to break in, but I wouldn't put it past them.

Seems like my only option is a stiffly worded letter - I feel like the UN only without the blue helemets.


 
Posted : 18/11/2010 12:37 pm
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I had this at my last flat i rented. I called them up explained the situation, passed them on to my tenacy agent, after that i didn't hear anything from them at all. Up to that there was some intense door knocking and according to my neighbours they were looking for a way in, to one point someone called the police, if they spot an open window then its fair game for them.


 
Posted : 18/11/2010 12:39 pm
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"But only from the person who owes them the debt. As the OP isn't that person it is theft."

I'm not convinced by that. Look at it from a different view. This is a scenario I have know of in the past.

Husband, Wife & Son, all living in the same house. Son builds up debts he can't pay. The parents have tried all aproaches with son to stop spending etc etc. Baliffs get involved and seize property from the house (as its the address his accounts are linked to) the majority of stuff taken was actually the parents, and not the sons.

So IMO contact the baliff and prove that you are the sole occupier of the property. Does the letter confirm who the original debt is with. If so ring them too and confirm the person no longer lives there and tell them to sort it out.

Debt/Baliffs is a crappy area and no real ombudsman etc to take complaints to. Sort it out now yourself (and yes at your expense) to save yourself hassle and problems down the road.


 
Posted : 18/11/2010 12:40 pm
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If it's a court appointed baliff, to deal with council tax, court fines etc. they can push their way in and basically, you don't really have a lot of choice.

If it's not a court appointed baliff, and they are dealing with dealing with any kind of private debt, they can only gain access if you invite or allow them in.

I've been through all this with a previous tenant's debts and almost every debt collection company I've had to deal with has been ansolutely fine once I've shown or faxed them a tenancy agreement with my name on it rather than the debtors name. One bailiff even told me to open every letter that came through for the previous tenant/debtor and then contact the collection company involved.

On a couple of occasions, I've just shown my tenancy agreement to a bailiff at the door, he's gone away happy that I'm not the debtor and I've never heard from them again.

After about a year, it all stopped and that was with about fifteen or twenty different companies chasing the guy.


 
Posted : 18/11/2010 12:44 pm
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I get loads and just ignore them.
Had one balif turn up once, but they were quite happy to accept I wasn't the person they were interested in.


 
Posted : 18/11/2010 12:46 pm
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As above really. Had this problem at Uni. We phoned up and explained the situation then followed it up with a letter detailin the new tennacy agreement with different names and the date we moved in. Letters stopped and not more contact.

They must get this all the time but ignoring the letters is what some debtors will do so that won't discourage them.


 
Posted : 18/11/2010 12:57 pm
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Bailiffs? I'm up to here with them (points to selfs' neck). It's my job to unleash them and occasionally reel them back in again.
Bung an email over and I'll go through some stuff with you tonight if you like,
DON'T IGNORE IT! Even though it's not your debt, please don't do nothing. Down that path lies tears and hassles before it gets sorted out. Why not get it sorted out before hand. It will save you a whole world of undeserved pain.
Just this morning I've spent quite a while trying to get a vehicle released that shouldn't have been taken.


 
Posted : 18/11/2010 1:03 pm
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Go see a lawyer. They are demanding money with menaces. Get the lawyer to threaten to sue them for this. They will back off. Then get the lawyer to sue them for his fee and maybe your inconvenience.

Not just speculation. I have a solicitor friend who did this.


 
Posted : 18/11/2010 1:03 pm
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I had this same scenario. Muppet who moved out had a string of parking offences unpaid, they had escalated to thousands of pounds.

I spoke to them on the phone loads of times, eventually a guy came knocking, I explained the situation and that I did not have a forwarding address. Showed him a utility bill with mine and my Mrs name on it, and my photo drivers licence registered to the address. He apologised for the inconvenience and left, never been contacted since.

It is just in their process, form letters, threats of court etc... You prove that you live there not the previous tenant and it will stop.


 
Posted : 18/11/2010 1:10 pm
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Go see a lawyer. They are demanding money with menaces. Get the lawyer to threaten to sue them for this. They will back off. Then get the lawyer to sue them for his fee and maybe your inconvenience.

Not just speculation. I have a solicitor friend who did this.

I seriously doubt that this is necessary at this point.


 
Posted : 18/11/2010 1:12 pm
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[i]They are demanding money with menaces[/i]

oh for FFS the OP opened a letter addressed to someone else. No one has 'menaced' him and demanded money!


 
Posted : 18/11/2010 1:13 pm
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I'd call them.

We lived in our last house for seven years. For the first three or four years we got regular letters from bailiffs and debt collection agencies chasing debts racked up by the (numerous) former occupants.

In each case I opened the letter, called the number provided for the debtor to get in touch, explained that we had bought the house on dd/mm/yyyy and could they please note that on their records. In each case the polite people on the other end of the phone would apologise and we'd never hear from them again. Perfect!

Also, never had any questions about why I'd opened someone else's post. If asked I would have said because I knew the letter was about debts linked to the house, I'd never heard of or from the name the letter was addressed to and I wanted to sort it out!

Edited to add that I was never asked for proof, they just took me at my word.


 
Posted : 18/11/2010 1:16 pm
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They are demanding money with menaces

oh for FFS the OP opened a letter addressed to someone else. No one has 'menaced' him and demanded money!

I meant in strictly legal terms. My understanding is that the OP feels worried that someone might turn up and take his stuff away if the debt is not cleared. Is this untrue? or do you have a better understanding of the law, in which case maybe you should give the OP some more advice.


 
Posted : 18/11/2010 3:02 pm
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they are not allowed to enter your house without you inviting them in. They will knock on the door and when you answer they will ask "can I come in and discuss" - if you let them in your are deemed to have invited them in and once in they more powers.

the exception to this are bailiffs acting on behalf of Inland Revenue and VAT


 
Posted : 18/11/2010 3:08 pm
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SamCooke the Op's only question was;

[i]is there any way I can stop receiving these infuriating letters[/i]

my response of 'talk to the people sending them' seemed to cover it?

But I'm not a lawyer and there may be a more expensive and time consuming way of achieving the same result that I've failed to spot?


 
Posted : 18/11/2010 3:14 pm
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Who's writing to you?

It's quite common for let's say "morally ambiguous" companies to buy old debts and then scattergun letters out. They send very threatening letters in the hope that you'll just pay to make them go away.

We started getting them here, addressed to my OH, for some debt or other that didn't exist. OH was like "oh, it's only a couple of hundred quid, let's just pay it, I don't want to get into trouble." I was more of the "it's a couple of hundred quid, and they're not getting the steam off my piss" persuasion.

It's down to them to prove that a debt exists. If the debt is more than six years old, it's not legally enforcable unless you're foolish enough to be tricked into admitting it.

I wrote them a shitogram telling them to roll it tightly and grease it lightly, and that I'd start criminal proceedings for harassment if they didn't sod off. That was a couple of years ago, I've not heard from them since.


 
Posted : 18/11/2010 3:28 pm
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(I know they're not addressed to you personally, btw, just making the point that you might be dealing with chancing b'stards rather than a legitimate company).


 
Posted : 18/11/2010 3:32 pm
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my response of 'talk to the people sending them' seemed to cover it?

Why so aggressive? I thought he had contacted them.

I have already spoken to one company in the past. The letters stopped for a while, but back to normal now.

But if it's argument you are looking for then you'll have to wait for someone else to pick it up. I'm giving advice based experience. I don't really mind if it is followed or not. If it is as it seems, then it should be expensive, not for the OP anyway.

Nevertheless, your advice of 'talk to them' may well work, this time.

Good luck with giving up the cigarettes.


 
Posted : 18/11/2010 4:58 pm
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[i]if it's argument you are looking[/i]

I think I was looking for a response that was in proportion to the level of anxiety exhibited and the question as expressed by the OP.

And when a different company gets in touch 'next time' the same approach will work then.


 
Posted : 18/11/2010 5:03 pm
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I think I was looking for a response that was in proportion to the level of anxiety exhibited and the question as expressed by the OP.

Well, when you are sure, let me know


 
Posted : 18/11/2010 5:17 pm
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I will, in the meantime do hold your breath.


 
Posted : 18/11/2010 5:51 pm
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Just ignore the letters, bung 'em back in the post RTS.

The bailiffs can only seize goods belonging to the person who has the debt. It's up to them to prove that person lives there. Any other action of their part will be illegal.

I've been in this exact situation, with two burly neanderthals on my door, demanding to come in and seize goods because of the debt of the previous tenants. Ended up with me calling the police, and the police telling the bailiffs they would be arrested if they din't get lost. Bit scary; I had hold of a lump of wood in case the bastards tried stepping over my threshold. Legitimate self defence too. Police backed me up on that one!

Bailiffs use threat and intimidation far too often. Some of them are just scum. I had one last year threatening to come round for a non-existant debt! Without a court order, too. Laughed at him down the 'phone, told him he was welcome to come and sit around outside my door all day if he wanted. Bloke tried giving it, but he din't turn up the next day. Tosser.

They can only act according to the law. Any court order will be in the name of the person with the debt, not the current tenants.

I'd give them a ring and warn them to desist or face court action for harassment. Once they know you're not to be pushed around, they'll back off.

Mate of mine's neighbour had bailiffs come round (again wrongly) to his neighbour; while the thugs were arguing the case through the door, their vayn got towed for being illegally parked. How I wish I'd seen that....


 
Posted : 18/11/2010 6:10 pm
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Bailiffs use threat and intimidation far too often. Some of them are just scum. I had one last year threatening to come round for a non-existant debt! Without a court order, too.

Did you try talking to them? They may have just gone away.


 
Posted : 18/11/2010 6:13 pm
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Did you try talking to them? They may have just gone away.

Mate; I had them outside my door, threatening to force entry, with a debt for '[b]Mrs[/b] ----', and chose to ignore me showing them my tenancy agreement which clearly stated the date I'd moved in. I tried talking to them, they wouldn't listen. Only backed off when I grabbed the lump of wood and told them I'd use it to defend my property if they tried to illegally enter my home. The police were only slightly more polite than I was. Basically, they had no right to even come on my door. This followed no warning; they just turned up one morning out of the blue.

The one on the 'phone; I rang his company, following sorting out the error with BT. There was no actual provable debt, and no court order had been issued. This bloke wouldn't listen, kept saying 'I'll be round in the morning', in a very aggressive manner.

Talking to thugs like that doesn't work.


 
Posted : 18/11/2010 6:21 pm
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Now tell wwaswas


 
Posted : 18/11/2010 8:29 pm
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We had a balliff call round once and drop off a notice through the door - wasn't our name, and the postcode was wrong. Road with same name in neighbouring town 6 miles away. Quick phone call to them sorted it.

Re seizing property, I thought balliffs could only claim property belonging to the debtor, and that anyone else living in the house wasn't subject to the debtors issues.


 
Posted : 18/11/2010 9:21 pm
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Basically, they had no right to even come on my door

I feel sick!


 
Posted : 18/11/2010 9:26 pm
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had this with a former housemate, he was being chased for debts he'd run up on the Council Tax at a former address.

Bailiffs kept phoning for him but he'd refuse to talk to them. Then they started arriving so he was always out at his girlfriends place.

They (stupidly) told me they could only take stuff from the front room & that they were not allowed upstairs. Then they told me if he did not pay up they would be round with the van.
I told them all the stuff in the front room was mine & that i had all the reciepts to prove it, if they came through my door and touched anything i would have them arrested for theft & would sue them through the courts for any costs incurred. Strangely enough, they stopped making threats 🙂

He buggered off soon after tho! (housemate)


 
Posted : 18/11/2010 9:50 pm
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Actually, just thought of something that seems to have been missed by everyone including myself.

If you're not sposed to open mail addressed to someone else, then you can't be aware of it's contents, right? Ergo, bunging them back in the post marked RTS is all you need to do.

Seriously; don't lose sleep over it. There is absolutely nothing the bailiffs can do. If they do come round (unlikely), just call the police and tell them some men are outside threatening you.

I appreciate that sometimes bailiffs need to be used as a last resort, but too often, they resort to illegal intimidation and threats, and rely on the fact that many people don't know how they stand, legally. Even with a court order, if it's not in the name of anyone residing at that address, then there's absolutely nowt they can do.

Almost forgot the best one!

Many years ago, I owed nearly a grand in Poll Tax. Y'know, the unfair tax imposed by Thatchler. Refused to pay it. One [b]Sunday afternoon[/b], two blokes show up at the door, with a notice to seize goods. Quickly shut the door, went out the back, through me next-door neighbours, then taunted them from outside. Bear in mind that the police ended up refusing to attend such occasions, speshly where I lived.

3 hours they stayed there for. I went shopping and everything, then went back in through me neighbour's.

They never came back. 🙂


 
Posted : 18/11/2010 10:03 pm
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send them a letter stating that the person who they want no longer lives there, and state that they should not contact you again. Also state that any further contact by them will leave you know choice but to take action against them under the protection from harassment act. This has worked for me in the past


 
Posted : 18/11/2010 10:12 pm
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Elf, I know you like to play Jack-the-lad, but do me two favours

1) Write in English. Strickly, I spose I shudnt cumplain, speshly as your usually quiet amusing, n'all. However, anyone who uses 'ergo' in the ordinary course of a sentence and is properly able to use both brackets and semicolons can, I think, be relied upon to spell correctly.

2) Don't play the hard man. Had a million run-ins with the bailiffs, have you? You're clearly a man on the edge of society, living on your wits, surviving each day in the 'hood only 'cos you has respec', innit? An' you took on Thatchler, fightin' the law by not payin' tax! And taunting bailiffs! Yo, blud! You the man!

Far from being a fear-no-one, street-fighting-man, I'd lay money that you're a Fine Arts graduate who lives in Primrose Hill.


 
Posted : 19/11/2010 8:25 am
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Bailiffs are hired thieves employed by cxnts within pockets of corrupt and complicit foulness who have no concern for morals or human decency. When I am king I shall hang them all from lamp posts as an example. They are the twisted, greedy and heartless fingers of bureaucracy. A pox on all their houses may their children be born twisted and bent.

"just because its your job, doesn't make it right boss" Coolhand Luke.


 
Posted : 19/11/2010 11:34 am
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Ohh Mr Nutt so well put.


 
Posted : 19/11/2010 12:05 pm
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Whereas those who borrow money and don't pay it back, they're just lovely aren't they. If people weren't c*nts there'd be no need for bailiffs.


 
Posted : 19/11/2010 12:09 pm
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MrNutt, you can, of course, look at it a different way.

I have a house that I rent out. Nothing wrong with that, and I'm a good landlord. The place is in great condition, everything gets fixed as/when it breaks or wears out, and I have it redecorated regularly.

Except that the last tenant decided not to pay. Turns out, after much digging, that she's done this before, and that she knows all the tricks. I'm a single mum, you can't chuck me out. He's white, I'm black, he's discriminating. You name it, I was accused of it.

So a lot of court hearings had to be had, with her appealing every one (free legals for her, of course), culminating in the court telling her to get out. She didn't, and eventually a court-appointed bailiff had to be used to force her out, supported by the police. She still owes me many thousands of pounds, which I have Bob Hope of ever getting.

Bailiffs are hired thieves employed by cxnts within pockets of corrupt and complicit foulness who have no concern for morals or human decency.

I beg to differ; these bailiffs were polite, well-dressed, totally professional, but equally, absolutely immovable. They took absolutely no crap from the tenant, pointing out the obvious; she had to go, and [b]now[/b]. Nice enough guys, just doing a job. No threats, no implied violence, and a good working knowledge of their specific area of the law. I was impressed and pleasantly surprised.


 
Posted : 19/11/2010 12:18 pm
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Nickf; untwist yer knickers, son! 😆

Don't play the hard man

Where'd I do that then?

Far from being a fear-no-one, street-fighting-man, I'd lay money that you're a Fine Arts graduate who lives in Primrose Hill.

Lovely! I wish!

Come and meet me for a pint sometime; get to know the man behind the legend...


 
Posted : 19/11/2010 12:22 pm
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Mr Nutt. As discussed at the time of your problems, bailiffs are not a nice breed but are a neccessary evil.
I won't take your comments above personally 🙂
I wasn't going to comment more than I have but while I'm here I might as well.
Quite a lot of stuff on this thread is pretty accurate, some of it plain wrong, the odd bit quite dangerous and the little person with the big gob is (as usual) talking utter tripe but he's a colourful character so hey ho, why not let him carry on. He will anyway in a sad kind of way.


 
Posted : 19/11/2010 12:29 pm
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monksie I'll make an exception in your case mate, its the stocks for a week in swindon town center, I'm a fair and courteous ruler you'll agree 😀


 
Posted : 19/11/2010 12:33 pm
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the little person with the big gob is (as usual) talking utter tripe

I assume you're talking about me... 😀

Are you a bailiff then Monksie?

Thing is, most of the neanderthals myself and others have had to deal with have had little or no understanding of the Law; using threats and intimidation to get their own way. That's wrong. It's ok if yer someone like me, who knows where they stand legally, but what if it's an old or frail person who is intimidated and frightened? This happens far too often. Too many bailiffs break the Law.


 
Posted : 19/11/2010 12:40 pm
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I'll come quietly if you promise to not chuck stuff at me 🙂

"Are you a bailiff then Monksie?"

How very dare you! :-). No. I'm not a fit and proper person (mental health issues - oh the irony) so I can't be and wouldn't want to be a bailiff. I get paid to try and manage them.


 
Posted : 19/11/2010 12:44 pm
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As I said before; bailiffs sometimes need to be used, but too often, it seems that they use illegal tactics to seize property. I must say, far from being the 'hard man', when I was faced with two big ugly blokes insisting they were going to seize my property, I felt pretty bloody scared. Which is why I grabbed a lump of wood. Yes, they had a court order, but it wasn't in my name, and therefore legally null and void. They weren't prepared to listen. What is someone supposed to do in that situation? Let them take their goods? How would they get them back?

I think bailiffs should have to have some form of legal qualification. The current law doesn't require this. This is a flaw. If they have had legal training, then they will be better at their jobs.

Anyway, as I said; the Op can happily simply ignore any future letters from the debt collectors, as they don't apply to them. They aren't legally required to respond in any way. It's for the DCs/bailiffs to ensure they have the Law on their side, which in this case, they don't.


 
Posted : 19/11/2010 12:54 pm
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"Op can happily simply ignore any future letters from the debt collectors...."
and in the fullness of time (possibly)
"had hold of a lump of wood in case the bastards tried stepping over my threshold."
It's just my opinion like but that doesn't seem like a very "happy" occurence.


 
Posted : 19/11/2010 1:14 pm
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Problem was, Monksie, that the bailiffs at my door were acting illegally, so that wasn't 'normal' circumstances. What they should have done, is stated who they were, and their intention, showed their authorisation, then listened to me as I explained the people they were looking for no longer lived at that address. Then left it at that. Instead, they attempted to illegally enter my home.

I doubt the OP will face the same scenario. I will say that this sort of thing isn't the 'norm' with bailiffs, but it does happen far too much.

Se, in the OP's case, he's not supposed to know the content of the letters, as he's not sposed to open them, as they're not addressed to him. Therefore he is protected by Law from any action by the DCs.


 
Posted : 19/11/2010 1:26 pm
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put them in the bin.....forget....end of.


 
Posted : 19/11/2010 3:29 pm
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Se, in the OP's case, he's not supposed to know the content of the letters, as he's not sposed to open them, as they're not addressed to him. Therefore he is protected by Law from any action by the DCs.

Of course what you are saying is true, but back in the real world why not nip it in the bud and avoid the lump of wood scenario?


 
Posted : 19/11/2010 3:35 pm
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I think bailiffs should have to have some form of legal qualification. The current law doesn't require this. This is a flaw. If they have had legal training, then they will be better at their jobs.

I think this is a good idea, it might clean the business up too, in much the same way as the regulation of doormen, made that industry a whole load cleaner


 
Posted : 19/11/2010 3:43 pm
 ski
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We are in the same position as the op

Se, in the OP's case, he's not supposed to know the content of the letters, as he's not sposed to open them, as they're not addressed to him. Therefore he is protected by Law from any action by the DCs.

This is what we have been doing for the last two years! Most of the bailiffs that have been round, have been fine, we provide i.d. to prove who we are, pass on all the info we have on who they are trying to contact and that's that.

One group did clamp our car once, which got a bit sticky/nasty until we could prove who owned the car!

Last thing I would do is try piss these guys off with lumps of wood?


 
Posted : 19/11/2010 3:57 pm