It's gotta be said, whatever the price - in this day & age, Garmin's (lack of) customer communication has been appalling.
^^^ This
Yeah. I think people were being unrealistic to expect much movement last week, but it's kinda inexcusable to be this far on now with no updates.
I’ve just had my order cancelled by Garmin. From the email:
1Products affected by the error:
010-02293-00 Instinct Solar Graphite
010-02293-01 Instinct Solar Tidal Blue/ Graphite
010-02293-02 Instinct Solar Orchid
010-02293-03 Instinct Solar Tactical Black
010-02293-04 Instinct Solar Tactical Moss
010-02293-05 Instinct Solar Graphite Camo
010-02293-06 Instinct Solar Lichen Camo
010-02293-07 Instinct Solar Surf Pipeline
010-02293-08 Instinct Solar Surf Cloudbreak
010-02293-09 Instinct Solar Sunburst
010-02293-20 Instinct Solar Flame Red
010-02408-01 Enduro, Carbon Gray DLC Titanium with Black UltraFit Nylon Strap
Ah, there we go. Cancelled order. That's a bit disappointing after the previous "it's just been delayed" email.
Noooooooo
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Got a 20% off voucher out of it I suppose...
Also cancelled 🙁
So when they can be bothered they do have effective database and email system!
Never mind.
Yep, cancellation here too. Interestingly, they've listed all options as subject to misprice and cancellation, so I'll be interested to see why they've decided to fulfil some orders and not others.
Cancelled here. Anyone for kicking up a stink?
Edit: Meh, just seen the list of affected items - so any despatched watches will be other models (colours).
Fun while it lasted like the Gamestop short!
Also just got an email saying its cancelled....
I reckon a few orders slipped through unnoticed but then the bulk were held back before a decision was made.
Oh well.
Now, with the current sale and the 20% off code, that makes an Edge 530 only £176. I've been looking for a deal on one for a while...
Edit: the code is only for the devices affected by the pricing error. 😟
+1 on cancelled order. Got the error mail with a 20% off code. Not surprised but disappointing it’s taken so long to sort given paid with PayPal.
Cancelled also.
Anyone for kicking up a stink?
(Editing out angry rant I posted before reading the email properly) No, I already have a non solar.
becuase they’ve fulfilled some peoples orders at the discounted price and therefore set a precendent.
I edited my post after seeing the list of affected models. Unless anyone received one of those, I can't be *rsed.
Mine cancelled too.
If anyone has one they don't want and looking to sell on, please PM me
I edited my post after seeing the list of affected models
Arse, I hadn't scrolled down on my phone - doh! I shall edit my rant....
Anyone now got a code they know they won't be using....a good home for it here. 🙂
PM me 🙏
Also cancelled mine, serves me right for sharing the deal 🤣
Email received. Arse.
Ah well.
Fwiw some of the "affected products" were shipped as someone up there got a solar surf, and there's only 2 colours of them (both listed). Not that it means anything, precident doesn't apply here
Edit.. the code takes the standard solar down to £200. Probably still an all time best price. I don't want one, if anyone wants my code, lemme know
Vivomove sport is £120 with the discount... no no no 😀
Just tried my code on an edge 530 and it's not applicable, in case anyone was thinking of using one for another device.
Just got the same email, pretty gutted as I really want one of these but can't afford the asking price.
😔
Vivomove sport is £120 with the discount… no no no 😀
20% only applies to the "mis-priced" products.
Disappointing from Garmin after confirming nothing wrong with order on webchat. The alternative I ordered when thought this might go tits up should arrive tomorrow though.
If anybody wants my code then DM me
Order cancelled here too.
Disappointing from Garmin after confirming nothing wrong with order on webchat.
I'm a little disappointed after the wording of the previous email was "[your] shipment will be delayed".
Just received my 'Happy New Year from Garmin' email too.
Can't say I was surprised.
So, a coloured Solar Instinct works out at £200 with the discount.
Is that still a good deal?
EDIT* If you want a black one, Millets have them for £199
Or blue..
Is the film going to end with an angry mob and pitch forks outside Garmin HQ?
Typical Garmin guff, probably organised by the same person who organises the menus on their devices.
Here’s a code if anyone wants it, I don’t
GRMN20-NYS-TLF-SN26
Meh. If it looks too good to be true etc.
Not the end of the world, I ordered one to replace my battered non-Solar instinct. I'd probably pay £200 for a solar if mine packed up tomorrow.
Whilst it still works it's more than I want to pay though.
The film turned out be Titanic.
Wonder if those who managed to order on 24th got their watches, whereas those who ordered afterwards didn’t (thinking about the epilogue text for the film) 👍
Annoyed as got the email too despite ordering early on the 25th and the money being taken from my account.
Discount codes take them down to £185.99
Discount codes take them down to £185.99
Does it?
Haven't tried it.
I suppose before this almighty cock-up a Solar Instinct for £186 would've made a great PSA 😀
Jack :
You are through to jack how can i help
Anonymous:
HI. Re the cancelled order. Why did some get their watches at the discount price, but not others? Surely it should be all or none? .
Jack :
Hi we were experiencing delays in our processing, Unfortunately you have more information than myself right now, Any queries can be made as a reply to the email sent out this will then go to the correct team for you
I’m surprised at how disgruntled I feel. It will be a while before I buy anything from Garmin methinks. (I am aware of how petty this might be).
I’m surprised at how disgruntled I feel. It will be a while before I buy anything from Garmin methinks. (I am aware of how petty this might be).
Strangely, I feel the same.
First world consumerism anxiety I reckon.
If they had cancelled all of the orders, I wouldn't have been that bothered but to honour some and not all stinks.
Class action required 😂
Topcashback on Millets takes them down to £165 (I think).
Ah Well …. On the plus side I’m £96 better off than I thought I would be after Xmas….
Unless something in the 20% discount list catches my eye and then I’ll be £x more worse off
