Paypal charged me t...
 

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[Closed] Paypal charged me the barstewards!!

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Basically, i have a bank account and a debit card linked to my paypal, the card was linked after the bank account (i didnt have a card when i first opened it)

I bought some items using paypal, there was next to no money in the bank account but i know there was/is enough in the debit card account, however, i recieved a letter today saying the direct debit's to the bank account were returned unpaid due to lack of funds and they are charging me £30 for each transaction (£6 and £13) The £60 has been taken out of the bank account (leaving a negative balance) I would have thought they would have taken the £6 and £13 from my card account no?? Personally, i think its a bit unreasonable?? anyone know where i stand with this?

Cheers, Paul

(Waits for people to shoot me down in flames 😉 )


 
Posted : 09/07/2009 6:46 pm
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Sounds like you didn't set your account preferences correctly in Paypal.


 
Posted : 09/07/2009 6:49 pm
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Hmmmmmmm, ive just had a look and cant see anything about account preferences?


 
Posted : 09/07/2009 7:11 pm
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Paypal call it 'primary funding source'


 
Posted : 09/07/2009 7:18 pm
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Logic says they would then try the "secondary funding source"?! I get the feeling that logic is not important here though 🙁


 
Posted : 09/07/2009 7:21 pm
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My Account...Profile...Financial Information...Bank Accounts

What's your Primary account? The one with no money in?


 
Posted : 09/07/2009 7:22 pm
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The account with some (not enough mind) says "primary confirmed" in its status, the debit card has written above it:

"Add a credit card to your PayPal account to increase your payment options, use as [b]Backup Funding[/b] or confirm your address"

Kinda suggests it would be used as a backup no?


 
Posted : 09/07/2009 7:30 pm
 Smee
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They are just being muppets, tell them so.


 
Posted : 09/07/2009 7:31 pm
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Might give it a go 😉 somehow i think they'll tell me to shutup.


 
Posted : 09/07/2009 7:33 pm