nil postage
 

Subscribe now and choose from over 30 free gifts worth up to £49 - Plus get £25 to spend in our shop

[Closed] nil postage

3 Posts
4 Users
0 Reactions
77 Views
 teef
Posts: 0
Free Member
Topic starter
 

Sold something on ebay - received payment - went to the post office and sent it off. Just got email from buyer saying received but nil postage and had to pay handling fee. What's happens next - I've still the original post office receipt?


 
Posted : 10/12/2010 10:54 pm
Posts: 13762
Full Member
 

how much are we taking about£?


 
Posted : 10/12/2010 11:11 pm
Posts: 0
Free Member
 

Contact Royal Mail, sounds like the stamps etc have fallen off. With proof, they should refund the buyers money.


 
Posted : 10/12/2010 11:33 pm
Posts: 0
Free Member
 

Maybe the post got wet (with all the snow etc.) and they did fall off. If you have the receipt it should be pretty easy to prove.


 
Posted : 10/12/2010 11:36 pm