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nil postage
 

[Closed] nil postage

 teef
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[#2273917]

Sold something on ebay - received payment - went to the post office and sent it off. Just got email from buyer saying received but nil postage and had to pay handling fee. What's happens next - I've still the original post office receipt?


 
Posted : 10/12/2010 11:54 pm
Posts: 13811
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how much are we taking about£?


 
Posted : 11/12/2010 12:11 am
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Contact Royal Mail, sounds like the stamps etc have fallen off. With proof, they should refund the buyers money.


 
Posted : 11/12/2010 12:33 am
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Maybe the post got wet (with all the snow etc.) and they did fall off. If you have the receipt it should be pretty easy to prove.


 
Posted : 11/12/2010 12:36 am