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I'm curious, what do you cut granite work top with?
An angle grinder?
How do you cut it straight?
How did you move it?
Cut it? Using a grinder and diamond discs off ebay.
move it? Ratchet straps, ladder for bracing and a 1977 VW camper.
Cut it straight? Not easy, I hid all my cuts against walls then ‘made good’ with mastic
I bought a diy kitchens in the jan sale, 10% off. Looked at all the other suppliers listed here but v happy with choice. V happy with quality and service. Shopped around for appliances and yet to decide on worktops.
I fitted an IKEA one in an old house, diy are much better. The ikea backs are like cardboard, the door edges are delaminating I ve had to glue them back on.
Or if you have already built a giant CNC gantry mill in your rural Welsh farmhouse and milled your own oak, just copy these people.
All joking aside, good description of the problems and techniques of cutting stone worktops.
i keep hearing good things about LVT for the flooring. whats the general concensus on here?
I've got lvt in my kitchen.
It's great in a kitchen . We had bought enough to carry it through into the hall......I can do you a deal on a "halls worth". As after laying it in the kitchen we decided no.
Zero maintainance. Zero ****s if we spill. Easy to clean.
The hall has had the original ceramic tiles replaced with new ceramic tiles.
Had peel and stick vinyl flooring because I was doing it cheap at the time.... I'll probably put a different lvt in there soon. Wouldn't recommend peel and stick vinyl - that shit can stay on tiktok.
i keep hearing good things about LVT for the flooring. whats the general concensus on here?
We had glue-down LVT - Invictus brand.
Really pleased with it. Just make sure they put down a decent base.
my uncle is a now retired kitchen fitter
he did ours over 8 years ago
went with Howdens as he got a good discount, (was fair bit cheaper than the equivalent ikea we priced up but never understood the Howdens pricing structure! or how my uncles discount worked) kitchen still looks pretty good nearly a decade on love the swingout corner cupboard shelves
we got our extractor hood from howdens, that was pretty crap, only lasted a few years
oven, dishwasher and hob were all Bosch and they are still going strong, definitely worth the premium
original sink and taps were from wickes, they were stainless steel and looked crap after not long
got a Franke resin composite sink and taps a few years ago and they still look great, again premium was worth it, but sink was slightly different size which was a pita because of the solid oakblock worktop
the worktop was a dilemma, went with wood as it looked best , oiled it first time with the Howdens oil (6 coats?) then had to do again a few years later, used hiwdens oil again, definitely a pain to do, and was impatient so not as many coats so didn't last long last time I got the Osmo oil and it has lasted 4 years now & still looks good, use the right cleaner on it helps,but the Osmo stuff really makes a big difference
for the units i think getting it fitted well is the key, my uncle was able to take his time and theyre all still solid now , drawers & cupboard doors all still smooth
we went with coloured glass splashbacks under both units from local glass shop and they are still looking good too
We too are going through the stressful refitting of our kitchen.
Yes worktops are very, very expensive and I would have kept the old (everything is 18 years old) ones, had it not been for the fact the new induction hob is nearly 10cm smaller than the gas hob its replaced. We did sell our old cooker and hob as they were in good condition.
We kept the existing carcasses, cupboards and drawers with handles and just thoroughly cleaned them, also took off the top bits to make a sleeker look.
Annoyingly the new floor has been boarded and screed which has added on a few mm, this means none of the old plinths or doors now fit.
Going with a local family run firm has been less hassle than trying to get all different trades in and it was well coordinated.
No tiles this time, just a stand up of 10 cm around all work tops and decent quality kitchen/bathroom paint and some eye wateringly expensive coloured glass above the hob.
We also purchased a large free standing pantry cupboard, secondhand to fill a gap where a door once was, this probably saved a good few £100.
Good luck.
We had glue-down LVT - Invictus brand.
Really pleased with it. Just make sure they put down a decent base.
Yeah, we have Karndean stuff and it's great and I echo your recommendation of a decent base – we had decent floor boards, but still overboarded with ply (fixed at 90mm centres IIRC) - 27 sq metres of the stuff to go from the front door, through the kitchen and dining area to the bi-folds at the garden side. Nine years on (with small kids growing up and two dogs) and it still looks great when cleaned. Just a few nicks and scratches, and some ingrained muck along the joins (one day I will clean it all out) and, when in the right (low) light, you can see small bumps where all the nail heads have slightly indented the floor. But it looks a million times better than the engineered oak floor we had in our old house looked four years after installation.
with worktops, fitting and appliances? Colour me surprised if so.
3 appliances included (all Smeg) but no it didn't include worktops as we didn't use DeVOL for worktop. If you want a much nicer kitchen than the typical 'cheap' options then it is worth pricing one up as the units are not actually that bad a price, the expense comes with things like dressers for £4k, large centre table for £4k etc,. but most kitchens I see don't have that sort of stuff and tend to just look like a room crammed full of kitchen units.
most kitchens I see don't have that sort of stuff and tend to just look like a room crammed full of kitchen units.
Yeah, we deliberately tried to avoid that look with our kitchen. Fortunately we had there space to put in just low-level units (there is one ceiling height larder behind me in this very crap picture I took before it was finished, but you get the idea).
well im back from howdens, wasnt as bad an ordeal as i thought. some observations.....
dark blue clerkenwell. it does indeed show fingerprints quite badly. i had a couple of samples to look at and after id put it down i could see them quite easily. thats a wrapped chipboard apparently and to get better quality what we'd be looking at is painted mdf (hockley i think) which are just plain slabs that you put your fingers behind to pull out. after a bit of manhandling there were no fingerprints to see.
all appliances quoted were mid-range lamona.
white quartz worktop was £3500, acrylic just a few hundred quid less. no movement on price with worktops.
hadnt thought of upstands and splashbacks but makes more sense than tiling so will probably add those.
asked about LVT flooring, that would be nearly £300 for kitchen space (around £20 sq/m i think?), but we'd need to expand it into dining room so that would cost a pretty penny. may be worth it tho, dont fancy tiling the lot and it does need to flow through with same flooring.
over all he seemed a decent chappie, helpful without being pushy. ive asked mkm a few qustions regarding their quote so i can compare apples with apples, see what comes back.
cheers
Fingerprints can be sorted - get the culprits to deal with it!
Also, big fan of LVT - ours is Amtico
Why not make your own concrete worktop??
https://www.amazon.co.uk/Concrete-Countertops-Design-Finishes-Kitchen/dp/1561586803
What could possibly go wrong........................
I'd avoid solid wood worktops, they're a maintenance PITA. Ours needs retreating, and I just can't face the days of sanding/wiping/oiling/drying/oiling/drying/oiling/drying faff...
this +1. Ours (came with the house) looks great for a (very short) while after every sanding and oiling. And there haven't been many of those 😀
well im back from howdens, wasnt as bad an ordeal as i thought. some observations.....
dark blue clerkenwell. it does indeed show fingerprints quite badly. i had a couple of samples to look at and after id put it down i could see them quite easily. thats a wrapped chipboard apparently and to get better quality what we'd be looking at is painted mdf (hockley i think) which are just plain slabs that you put your fingers behind to pull out. after a bit of manhandling there were no fingerprints to see.
all appliances quoted were mid-range lamona.
white quartz worktop was £3500, acrylic just a few hundred quid less. no movement on price with worktops.
hadnt thought of upstands and splashbacks but makes more sense than tiling so will probably add those.
asked about LVT flooring, that would be nearly £300 for kitchen space (around £20 sq/m i think?), but we'd need to expand it into dining room so that would cost a pretty penny. may be worth it tho, dont fancy tiling the lot and it does need to flow through with same flooring.
over all he seemed a decent chappie, helpful without being pushy. ive asked mkm a few qustions regarding their quote so i can compare apples with apples, see what comes back.
cheers
A few points on all of this.
Hockley is their top of the range stuff, I think. They do it in 'true handleless' which someone mentioned earlier. There is a recess at the top of the unit that you get your hand behind and pull on the back of the door. We got a quote for that & it was about £4k more than the Clerkenwell J-Pull handleless.
I have heard very mixed reviews on Lamona appliances. We went for the Lamona extractor, as I found an identical unit online from a 'proper' brand so this was clearly just a rebranded item. There was also one installed in the showroom so I could see how it fitted into the cabinet.
It might be worth looking around & comparing to what you can get on offer from places.
We found that you could get more well known brands for almost the same price & one or two bits were even cheaper than the Lamona equivalent.
I think there are a few places that will offer discounts on bundles. Definitely shop around.
What worktop was the quote for? Aspen Crystal 20mm? We were told you get the best price for that particular one, as they sell so much of it. And it was very close to all of the samples from other places that we liked the most, so were happy to go with it.
Your quote seems expensive for the amount you are getting (based on the kitchen layout image you posted and that doesn't include splashbacks.
For comparison, I have just added up the slabs we have. We paid £4200 from Howdens incl fitting & we had cut-outs put in for hob & sink, as well as 2 double socket holes & a single socket hole.
In total, the worktop pieces are:
7570x600mm - 4 pieces in total (+ a bit extra depth as along the main wall, the worktop gets deeper halfway along)
1800x930mm for the peninsula/breakfast bar overhang
The splashback pieces are:
1620x490mm along one wall
2300x490mm & 1000x840mm on the wall behind the hob
Upstands are:
~4000x90mm
Does your LVT flooring cost include the base preparation & fitting. It seems very reasonable. I think our Invictus stuff was around £30/m^2 just for the flooring. We got a local place to do ours, who was recommended.
We had the floor preparation up to the wall before the kitchen went in, to give the kitchen fitter a nice flat surface to work on. The LVT itself just goes under the plinths up to the legs.
that LVT quote won’t include prep, which will need doing, whatever is there already. If solid floors it’ll want skimming with Ardex NA or the like, if chip/floorboards, it’ll want overboarding with SP101 flooring ply screwed or pinned with feather finish. £20/m would be fitting only. Prep can easily be that and more. I estimate on a figure of £90-£100/m2 all in supplied, prepped and fitted for LVT and it’s usually not a mile off.
Hockley is their top of the range stuff, I think.
he said it was mid-range
We got a quote for that & it was about £4k more than the Clerkenwell J-Pull handleless.
the difference in quotes between clerkenwell and hockley is £650. as far as i can see everything else is the same.
It might be worth looking around & comparing to what you can get on offer from places.
We found that you could get more well known brands for almost the same price & one or two bits were even cheaper than the Lamona equivalent.
I think there are a few places that will offer discounts on bundles. Definitely shop around.
good idea, we will do. ive just realised actually that although hes sent us the rendered images from today, he hasnt actually supplied us with written quotes so ive just emailed to ask for them so that we can study whats actually been specc'ed.
What worktop was the quote for? Aspen Crystal 20mm? We were told you get the best price for that particular one, as they sell so much of it. And it was very close to all of the samples from other places that we liked the most, so were happy to go with it.
Your quote seems expensive for the amount you are getting (based on the kitchen layout image you posted and that doesn't include splashbacks.
from my notes, ive got 'ice white quartz' written down. the cutouts for sink etc are included, as is the fitting.
Does your LVT flooring cost include the base preparation & fitting. It seems very reasonable.
no, pretty sure its just the price of the flooring otherwise i think he'd have said. and yes he said that goes in last just under the kickerboards.
what base prep would be needed then? we have concrete floors with thin tiles on top all over the house, im not sure whether theyd still be under the current kitchen tiles or not, or just concrete once they come up.
thanks
EDIT: just read blazin-saddles reply, was typing at same time. looks like its not just a case of laying onto flat concrete then 🙁
I'd avoid solid wood worktops, they're a maintenance PITA. Ours needs retreating, and I just can't face the days of sanding/wiping/oiling/drying/oiling/drying/oiling/drying faff..
We went for a Corian worksurface – it cost more than the flooring and base units combined, but it's great – a single run with no visible joins and the upstands have a nice curve up to them rather than the usual 90deg join you get with other surfaces so they are a doddle to wipe down and no mess gets caught up in the joins.
We kept our sink and only went for a new tap. Any new stainless steel sink would have got scratched pretty quickly.
I’ve just cooked something for the first time in 3 weeks. Living off sandwiches and food prepared before kitchen fitting to pop in the microwave, has not been the best. But we have had a couple of nice lunches out.
good idea, we will do. ive just realised actually that although hes sent us the rendered images from today, he hasnt actually supplied us with written quotes so ive just emailed to ask for them so that we can study whats actually been specc'ed.
well that was a non-runner. received this reply.....
We went with wood worktop (replacing some awful speckled black stuff that made it well-nigh impossible to see if it was clean as well as making the area rather dark) and have been very happy with it, it gets osmo maybe once a year but usually less, it's not a big job to oil and a bit of wear and tear is in keeping with the rest of the (wood-lined) house. Your aesthetic may differ of course.
Stone I ruled out due to likely breakages.
I bought neff appliances and ellica extractor from a local indie who beat john lewis price by q a margin. Also stored them till I was ready.
too. any idea how minerva compares to quartz or acrylic
im pretty sure Minerva is just a brand of Quartz top? Howdens tend to use Silestone, which is another brand of Quartz.
You don’t want Clerkenwell unless you’re really on a tight budget, it’s nowhere near as good as the Hockley door, much thinner and flimsy.
The Lamona appliances aren’t really great at all, I’d look for better if possible.
You don’t want Clerkenwell unless you’re really on a tight budget, it’s nowhere near as good as the Hockley door, much thinner and flimsy.
yeah we've pretty much settled on hockley, just the colour to choose now. matey said they were 'painted MDF' but the brochure says theyre wrapped, so we need to check on that. and if we went for a darker colour do you think the doors would still show fingerprints like the clerkenwell dark blue?
The Lamona appliances aren’t really great at all, I’d look for better if possible.
hmmm.... difficult to compare prices if they wont provide them. i suppose i could just ask him to send me another quote with no appliances 😀
Maybe. I don’t know if the Hockley one s a wrap or paint without research, but the door is 2-3mm thicker than the Clerkenwell and feels much more a quality product.
They won’t give you the prices as you’re not the account holder. If I’m doing a mates kitchen, I’ll authorise Howdens to talk numbers with the customer, to save me getting involved. The account holder can log in and get individual item prices tailored to their discount structure, so maybe whoever you’re using can do that for you?
Bare in mind they want to sell complete kitchens, rather than have people cherry pick bits and pieces, so will do their best to be obscure. It’s the downside of the way they do business unfortunately. If you ask them to remove the appliances, there’s a good chance they’ll just load the cabinets quote instead.
Just looked at the site and realised I might have given you bum info re Clerkenwell vs Hockley. Clerkenwell is in their mid range as well. They’ve had a big re-jig since winter and it appears in not Mr Current affairs at the moment. More research needed. Sorry.
Just looked at the site and realised I might have given you bum info re Clerkenwell vs Hockley. Clerkenwell is in their mid range as well. They’ve had a big re-jig since winter and it appears in not Mr Current affairs at the moment. More research needed. Sorry.
Yeah, Clerkenwell doors definitely not flimsy. They're actually thicker than the Hockley doors 🤣
Yes, it was Greenwich I was confusing it with.
The Lamona appliances aren’t really great at all, I’d look for better if possible.
completely agree , id avoid lamona!
good idea, we will do. ive just realised actually that although hes sent us the rendered images from today, he hasnt actually supplied us with written quotes so ive just emailed to ask for them so that we can study whats actually been specc'ed.
well that was a non-runner. received this reply.....
unfortunately as we are trade only, I cannot provide individual pricing as this would be a GDPR breach of your fitters pricing structure, only the sum end costs.With regard to appliances if you follow the link below and enter the below codes you will be able to see what I factored into the overall cost,LAM4675 (OVEN)LAM1551 (HOB)LAM2378 (EXTRACTOR)SNK4840 (SINK)TAP3548 (TAP)that sound right to you? so theyre pretty much saying we'll give you a quote, but we wont tell you how we've come to that figure and its up to your fitter to either tell you or not how much they charged him/her?comparing to the mkm quote, altho not itemised, they did at least state that the oven, hob, extractor and fridge/freezer came to £900 and sink and tap £170. i asked for a list of what makes/models they were but she's off now til tuesday but i guess id get the same reply? "wind yer neck in, we're not selling to you, we're selling to your fitter"?EDIT: scrutinising the mkm quote a bit more i can see a minerva ice crystal worktop is specced at over a grand less than howdens too. any idea how minerva compares to quartz or acrylic? may end up splitting the items if it makes sense.
The Howdens spiel about not giving you the pricing because of gdpr is bollocks. The discount they apply is their policy & not personal or private information related to the fitter.
Here's a snip of the quote I got for the appliances from Howdens, so they can provide it if they want to.
My quote for the rest of the kitchen was also fully itemised so I could see where the expensive choices were!
thanks for that stumpy, interesting. i wont call them out on it and create tension for now but i have just asked for an alternative quote without appliances, see what comes back. ive just been googling the product codes he gave, oven over £600, hob £350, cant see a price for extractor but as others are intimating, the reviews are saying its crap. i noticed that theres no fridge freezer code either so i cant compare that one.
I think there are a few places that will offer discounts on bundles. Definitely shop around.
any recommendations?
Yeah, Clerkenwell doors definitely not flimsy. They're actually thicker than the Hockley doors
they both seemed substantial enough in my hand, i suppose tho that Hockley was MDF whilst Clerkenwell chipboard. i wouldnt have known and would have been happy with either but then again im no expert. if im told MDF > chipboard then it makes sense to go for better quality. likewise if painted > wrapped.
ive also just been given a local(ish) quartz worktop supplier so ill contact them too. at this rate ill only be getting the cupboards from howdens 😀
cheers
I've never owned a Lamona appliance but have used a few of them in holiday lets. I'll be honest I thought they were crap, although I appreciate that you can get different grades of appliances from most manufacturers. We normally go for Bosch, I will say we cheaped out on an integrated Beko frost free fridge freezer for our new kitchen and it's not what I'd call frost free. Dishwasher is okay though.
The trade likes Howdens because the branches hold huge amounts of stock, great for changing things on the hoof which happens surprisingly often. Not a great business model for the company, you wonder what it costs to service the debt on tens of millions of pounds worth stock across the UK. I find the quality fine apart from (as said, the worktops). I don't like the IKEA system of doing units in 200mm width integers and using lots of infills, don't like how flimsy the larger sized units are, the lack of service space at the rear, the crap feet and how the units fit to the wall.
Worktops. I do like the Earthstone type product that is solid surface onto a chipboard core, much more durable and water resistant than laminate.
When we had our 3 x 6m kitchen fitted in 2019 the worktops were £1500 for laminate or £3000+ for quartz. We took the advice to get the worktop done by a third party, we ended up with quartz for £1500! The process was the same as of we bought it all as a package with the kitchen and we were able to go to the yard and select the exact slab as they can vary.
I am a semi retired kitchen fitter.
Most important get a good local kitchen fitter, not a builder or joiner. He will advise you on design and choice of units and worktops . My favourite is DIY kitchens, not on my list is Howdens or Wren. Have a look at Duropal for quality laminate worktops. Wooden tops are very good but only if treated religously in when new, most people do'nt.
well this kitchens become a bluddy nightmare. been let down by 2 builders (both are mates too), a family member who was going to fit the kitchen, and various other builders we've asked to quote too. we should have had the building work done months ago but builders on other jobs, then hop operations, then going onto other jobs has meant we've got nowhere.
as it stands, we've got a full kitchen coming from MKM on tuesday and we havent even been able to knock the internal wall down yet for it to fit. and nobody to fit it either when that does happen.
we feel like just jacking it all in, but we're 6k into it.
i guess that as deposit and balance have been paid, theres no way we could ask for money back and then re-order the same kitchen when we're ready for it?
we asked MKM if we could delay the delivery but thats a no. we dont really have anywhere to store it. i guess we dont have any options? we wouldnt want to mess MKM about as theyve been good to us, but if they cant delay delivery do we have any recourse in getting a refund and explaining to them we'll buy the same kitchen in a few months time?
i guess its @cougar to the forum, @cougar to the forum 😀
(im not expecting any success with this but worth an ask)
Could you ask them to deliver to a storage unit and keep it there till ready?
Could you ask them to deliver to a storage unit and keep it there till ready?
i guess that would mean having access to a storage unit 🙂
im thinking of asking an elderly neighbour if we can use her garage but im a bit wary of damp/mice etc 😀
another consideration is that when i paid, the subsequent email reply stated that "You will have a full 28-day window from delivery to report any missing items/damages for free of charge replacements. I’m hoping within that timescale you’ll be up and running with your new kitchen, but I do need to mention it, as we’re currently unsure on the installation date."
so i guess that if it isnt sorted within a month, when it comes to fitting, if theres anything damaged/missing/not noticed on delivery then thats tough.
Yeah I got caught on that with a bathroom. Installation got delayed by covid lockdown, but the everything was delivered anyway. They expected me to unwrap everything and inspect it all 🙄
You're probably shit out, I'm afraid.
Your right to cancel under CCR does not apply to bespoke goods. Whether your kitchen is "bespoke" is another matter, but if you've had something designed for your kitchen which be unable to be resold, even if they've not actually started building it yet, it will count as bespoke. This has been tested in court - the claimant lost.
i guess that if it isnt sorted within a month, when it comes to fitting, if theres anything damaged/missing/not noticed on delivery then thats tough.
I would argue here that any "free replacement" offers would be in addition to your statutory rights. The CRA affords you the right of repair / replacement for six months from taking delivery; if it's delivered in stages then this applies from when you've received everything.
Whilst generally the onus is on the merchant to disprove any faults reported during this timescale, it would be difficult to argue that only you'd just noticed damage / missing items after five and a half months of daily use. In your case though if it's being stored for a while before installation it wouldn't be a wild flight of fantasy to suddenly discover weeks after delivery that you've only got 15 handles when there should have been 16.
I guess here this would fall back to "reasonable" and from the merchant's point of view you said it yourself, the installation date is "unsure" - it could be next week or next year and from the sounds of where you're at months down the line already it could well be the latter. They're arse covering for a potential future call, "yeah, I bought this kitchen from you five years ago, it's been stored in someone else's garage ever since, I've just got around to fitting it this week and found that the worktop is chipped..." To my mind this Unknown is the sticking point; if you could hang dates on when you expect work to commence then they might take that into account.
You said MKM has been "good to us" so I think in your case I'd be thinking that you catch more flies with honey than vinegar. If you can shore up the demolition / installation details sooner rather than later and then hope for some goodwill from the merchant - the fact that you've been in regular contact so far is a good sign - that will hopefully get you a better outcome than playing the "I know my rights!" card at this point. If you have to fight it then I wouldn't give you good odds I'm afraid.
I am not a lawyer, this is not legal advice, etc. 😁 Good luck.
Oh, as for not having anywhere to store it,
https://www.storefirst.com/ (and many others, that was just a google hit not a personal recommendation)
There are plenty of storage rental facilities offering secure storage, insurance, delivery services... Get the kitchen delivered directly there, It'll cost you a few quid but gives you a lot more options / assurance than stuffing it in some rando's garage for who knows how long.
That in itself is a point, if a neighbour wanted to fill my garage with their crap then the first question I'd be asking is "how long for?" If a couple of weeks then sure; if a couple of months then let's have a conversation about rental price; if 'fuctifino' then no chance, sorry.
I found a reference to the case I was thinking of.
"... where customers purchase bespoke or personalised goods, they will be exempt from the cooling off period under the CCR and will no longer have the right to cancel. If the products are bespoke or personalised, the trader is not required by law to provide information to customers about any cancellation rights since they do not apply. However, you [the trader] should always err on the side of caution (especially if you sell products in their standard form as well as customised forms) and include this information in your terms and conditions for online or telephone purchases.
The reason for this is because the law on whether an item is bespoke or not remains a grey area determined on a case-by-case basis. The UK government’s guidance on bespoke products provides an example of the purchase of a customisable football shirt. The guidance states that a football shirt bearing a player’s name would not be considered as bespoke, as it is possible for another customer to wear the shirt and the trader to resell it with minimal loss. On the other hand, if the shirt contains the customer’s own name, there is less chance that any other customer would be able to wear it and the trader would incur a greater loss as they would not be able to resell it. The cancellation rights would apply to the former situation, but not the latter.
Whether an item is of bespoke nature was also considered in the case of Möbel Kraft GmbH & Co. KG v ML. Here, the European Court of Justice (ECJ) determined whether a consumer should be able to withdraw from a contract for a bespoke fitted kitchen, which was held off-premises, up until the time at which the supplier (or its subcontractor) started to produce the kitchen parts. With reference to the provision in Article 16 (c) of the Consumer Rights Directive (2011/83/EU), the ECJ concluded that even if the trader has not started to work on the bespoke products, the customer will lose their cancellation rights, by virtue of the fact the goods are bespoke.
In this case, ML (the customer) entered into a sales contract with Möbel Kraft (furniture company) for a bespoke fitted kitchen. ML subsequently claimed a right of withdrawal and on that ground, refused to accept delivery of the kitchen. Möbel Kraft then sought damages. Although the furniture company had not commenced the fitting of the kitchen when ML withdrew from the contract, ML had lost its cancellation rights as the parts of the kitchen covered by the contract were specifically made to fit ML’s premises. It was impossible to recover the cost of this work by trying to install the kitchen into other premises and the kitchen was therefore considered bespoke.
The examples above demonstrate that in order for the products to be of bespoke nature, they need to be sufficiently customised to the customer’s specifications that it cannot be sold to other customers once the contract has been cancelled."
So I suppose the acid test is, could whatever they've already made realistically be resold? If they're standard units with a worktop cut to size on the premises that's arguably a different scenario from something custom-designed to fit in your space.