M&S insurance -...
 

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[Closed] M&S insurance - Wheelies

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bloke on phone just now claimed they had a limit of £1000 for custom builds? Sounds like bollox to me?

Enlighten me please if your own M&S claim proves otherwise - the policy states single items are covered up to a value of £4000

Ta


 
Posted : 21/12/2009 10:24 am
 aP
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Have claimed about £1800 on a custom built 853 frame road bike. They tried to push us towards Wheelies but they couldn't supply anything at all like it so got a cheque.
If you have a receipt from your LBS for the value of the bike & a description of the components then you should be able to get it sorted out.


 
Posted : 21/12/2009 10:27 am
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iDave, check the M&S terms and conditions. If its not stated in black and white, the bloke on the phone is wrong.


 
Posted : 21/12/2009 10:39 am
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Thanks, I just checked with M&S, they're putting Wheelies right on it, and the bike is also working out as being worth more than I thought! Also, the artist who hand painted the frame has two others she's working on - so I may be able to get another weird one. Sorted.


 
Posted : 21/12/2009 10:59 am
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Why dont you get a decent bike this time?


 
Posted : 21/12/2009 11:12 am
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wot, liek ur saracin?


 
Posted : 21/12/2009 11:33 am
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i'd get a intents innit m8


 
Posted : 21/12/2009 12:58 pm
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intense, 9 speed set-up, lots of carbon gubbins, sorted, hopefully in time for chrimbo


 
Posted : 21/12/2009 1:22 pm
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I think not, my bieiks gon in this morning, and straight into the workshop......the intense got put back for a while...whose ever it was/is/is going to be..


 
Posted : 21/12/2009 1:24 pm
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i think not


 
Posted : 21/12/2009 1:27 pm
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i 'know' so


 
Posted : 21/12/2009 1:53 pm
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damn bollox it. got used to the thought of riding an intense.


 
Posted : 21/12/2009 2:02 pm
 Andy
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Yup as stated above with M&S; they will try and push you to one of their preferred suppliers, however, if you argue that those suppliers cannot supply the replacement you want, M & S will issue you with a cheque to the value of your bike.


 
Posted : 21/12/2009 2:32 pm
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Andy - Member

Yup as stated above with M&S; they will try and push you to one of their preferred suppliers, however, if you argue that those suppliers cannot supply the replacement you want, M & S will issue you with a cheque to the value of your bike.

That's exactly what happened to me, stand firm with them. Like for like as my policy stated or cash equivalent.


 
Posted : 21/12/2009 7:55 pm
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As above but, I didn't even have to argue, I just explained the subtle differences between what was offered and what I had, got my fav bike shop (18bikes) to put me together a new build cost for a replacement, told them the total cost and they sent the cheque within 48hrs.

Carl


 
Posted : 21/12/2009 9:12 pm