Is £26.50 a month f...
 

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[Closed] Is £26.50 a month for just broadband expensive?

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We've never really shopped around so it's been steadily going up. Are there any better deals for the money which don't involve a major faff to change?


 
Posted : 28/09/2019 11:45 am
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There are cheaper deals but it depends what speed you're on and if line rental is included etc.

Here's a good place to start looking:
https://www.moneysavingexpert.com/phones/cheap-broadband/

Take a look there for deals on other utilities too if you haven't already!


 
Posted : 28/09/2019 11:49 am
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We currently pay £25pcm to Plusnet for landline phone, free up to 60min calls evenings and all weekend, plus fibre BB.

Probably going to ditch landline altogether when contract ends in few months and get an unlimited data calls texts mobile SIM package from the likes of Three for ~£20pcm.


 
Posted : 28/09/2019 11:52 am
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As involver says.

I've recently switched bb (not fibre) together with unlimited phone calls for around £16 per month. Also you need to check reviews although have taken a punt on NOW which is apparently part of Sky.

EDIT: worth shopping around every year as one does for gas and electricity.


 
Posted : 28/09/2019 11:54 am
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What get on my tits is plusnet, i was paying 39 quid for a while, they wont match their new customer prices just maybe take a tenner off. I would never use them again one of the worst but they are just bt in disguise. Try carphonewarehouse they might get you a good deal


 
Posted : 28/09/2019 12:06 pm
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Minimum fuss is to call your current provider, say you are thinking of leaving and can they improve their deal.


 
Posted : 28/09/2019 12:10 pm
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Plusnet was my previous supplier, they told me after I'd agreed to switch to NOW that I should have contacted them to see if they could help price-wise. Didn't know carphonewarehouse was still around.


 
Posted : 28/09/2019 12:13 pm
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I was 3 years with plusnet always having to contact them as the orange red light was forever on and off. Never get anything back just price rises and never getting near the speeds i was paying for. Just go to trust pilot and read their reviews and see how bad they are. They won their best broadband awards years ago


 
Posted : 28/09/2019 12:19 pm
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Frustrating for you redmex. Years ago on here there was plenty of folk happy with Plusnet but guess these companies aren't interested in retaining customers nowadays.


 
Posted : 28/09/2019 12:30 pm
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Minimum fuss is to call your current provider, say you are thinking of leaving and can they improve their deal.

Don't say you are thinking of leaving just ask for the 'mac code' which is the code you need to transfer your landline number(?) if you were actually leaving. Anyway that usually gets their attention and a request to 'see if we can give you a better deal'.
Worked for me.


 
Posted : 28/09/2019 12:32 pm
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I would never use them again one of the worst but they are just bt in disguise

I'd argue they're one of the better ones. Virgin and Talk Talk are amongst the worst.

Yes PN are owned by BT now, but there's still a difference. Any technical support is best done through their forums though. Some good experts on there and they're happy to chase support issues and push things through.

The only issues I've really had have been down to the BT line. That's independent of PN or even BT as ISP. PN were pretty good at chasing BT Openreach to sort problems out. A lot of times people moan about their ISP with router dropping connection, but it's not the ISP itself but the phone line. Switch provider and you could still have the same problem.

Anyway, My broadband is £20.99 for PlusNet Unlimited Fibre and get 76Mbps down, 20Mbps up (pretty much spot on that, not just what they advertised. Though the cabinet is not far down the road).

Line rental on top though, and do think that's a bit steep for what it is, £18.99.

Other thing with PN is they charge based on BT wholesale prices which are dependent on where you live. I get a lower rate due to large population and good infrastructure. A remote place that's undersubscribed may get charged more. If you went actual BT you just get charged top whack.

As for not getting what new customers get, that's the same with most companies and not just in telecoms. Insurance etc. Their argument is those are discounted rates to encourage new customers, and can't afford to give the discount to everyone. But you have the right to shop around. I would, but ISPs vary a lot. It's not like switching energy providers, there are actual changes to the service, router settings, mail, and the routing through the network can change which can screw everything up. I stick with what works generally.


 
Posted : 29/09/2019 11:00 am
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As above depends what you're getting for your £26.50 and what speeds you need, I pay about that with EE for fibre bb, line rental and some free calls not sure what ( never use the landline anymore). I also get 28gb of data added onto my mobile phone (I think the offer is 5gb but I got 28gb for some reason).

Definitely ditto joining the MSE energy club


 
Posted : 29/09/2019 11:17 am
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Zen are 29.99 inc line rental. Zen clicky link


 
Posted : 29/09/2019 11:21 am
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I'm with Plusnet, paying £22/month (all in) for 'fast' fibre. No idea what calls I get included as don't use landline. My contract is up at the end of October and I can't wait to change, I'm constantly having to reset the router and performance is really inconsistent. I want to ditch the landline too, literally never use it, but getting bb only doesn't seem any cheaper.
MSE is where I'd start if you can't be bothered trawling though all the comparison/cashback sites

Edit: totally endorse what people have said above about MSE Energy Club, they do all the hard work and tell you when to switch based on contract/leaving fees etc. Zero effort. Don't get people who stick with same supplier and never shop around (if you're internet averse you're going to screwed over in this day and age)


 
Posted : 29/09/2019 11:38 am
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We can't have fibre broadband because they won't dig the private road up, and our phone line is still through bt, so £26.50 is just for normal broadband. Thanks to everyone who's replied so far. Sounds like I need to get on it and change (or at least see if they can give me a better deal?


 
Posted : 29/09/2019 12:07 pm
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I'm 38 quid a month for virgin 100mb. No phone or Tele.


 
Posted : 29/09/2019 12:44 pm
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Is £26.50 a month for just broadband expensive?

Depending on which ISP you are with.

I am with IDNET which is not the cheapest but I am very satisfied with them at the moment. Easy to set up but you need to have a bit "technical" knowledge to set up the router if you are using your own router. (I use my own router).

If you are using your own phone line.

SuperFast 'Fibre To The Premises' Broadband Packages
Unlimited Downloads & Uploads. 12 Month Contract. No Phone Line Required.
FTTP Unlimited 40/10
£35.00 per month

or

ADSL Unlimited
Up To 20Mbps* Download / Up To 2Mbps* Upload
Unlimited Downloads / Unlimited Uploads
£28.00 per month


 
Posted : 29/09/2019 3:04 pm
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If you have a good 4G phone network where you live check out the up and download speed with your phone used as a wi-fi server. My fibre speed had slowly dropped from 90 mega to 40 mega and the phone does 45mega. So I cancelled the 40 euro broadband and just use the 20 euro 100mb phone contract for everything.


 
Posted : 29/09/2019 6:56 pm
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I can’t wait to change, I’m constantly having to reset the router and performance is really inconsisten

As said, that could be down to the phone line rather than ISP. Had issues like this before fibre, due to long length to the exchange causing a lot of noise on the line which causes the line to be throttled down to lower speeds. Fibre to cabinet came along, problem gone. Whatever ISP I go with using a BT line, it's the same physical connection.

We can’t have fibre broadband because they won’t dig the private road up

If fibre as in via a phone line, depends where the cabinet is or would be if they install one. If the cabinet goes near to the private road and the existing phone lines come off that, then there's no need to dig up the road. If it's Fibre To The Cabinet, as the line between cabinet to house remains the same. Mine is the same cable that's been there decades and is even an old overhead one.

If "cable" such as Virgin, then that's different as yes they'll need to get the cable down the road. Cable networks have their own issues with signal noise. Worse in my experience as cable is typically coax cable used between cabinet and home and shared between neighbours, with all kinds of interference problems. BT phone line is dedicated line per house.

Fibre To The Premises is another option but may need digging up road also. Far less common option though than Fibre To The Cabinet, but like Virgin etc can do away with a phone line and promises very high speeds. More expensive generally and not much different in cost to FTTC and a phone line.


 
Posted : 29/09/2019 7:05 pm