How bad is Easyjet?
 

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[Closed] How bad is Easyjet?

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I've got to go to Madrid 16th-20th April. I was all set to book from Cardiff via Amsterdam on KLM leaving the Sunday night, but the return flights are a bit rubbish - would either have to leave in the morning of 20th or the evening and spend the night in Schiphol.

So I'm looking at flying from Bristol and Easyjet is an option with a direct flight.

The only other alternative is to go to Heathrow and either fly Sunday night or early Monday morning. My colleagues are flying from Heathrow in the morning, don't really fancy flying with them at 6am.


 
Posted : 01/04/2012 9:57 pm
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I fly with them without thinking, prob ten return flights last year, no worse than any other airline IME.


 
Posted : 01/04/2012 9:58 pm
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They're reasonable, unlike their main rival who are to be avoided at all cost


 
Posted : 01/04/2012 10:02 pm
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Ah right.. so I may be guilty of unfairly judging them by association with Ryanair then?


 
Posted : 01/04/2012 10:03 pm
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In comparison to Ryanair - you're in for a limousine. Strict on baggage- ok on exceptions (like your home printed boaring pass cant be scanned: ryanair = £35, easyjet= free and a smile).

My summary : It's budget. But not nasty.

btw - I fly with with them 10+ times a year. It all goes to pot with Icelandic volcanoes etc - but still 100 times better then Ryanair (also 10 times a year).


 
Posted : 01/04/2012 10:04 pm
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Never had a problem with them, used them loads of times.
It's a bit tight in the seats sometimes if you're a big guy.
I'm 5'11" and 13 stone, not that big but I always feel claustrophibic on their planes.


 
Posted : 01/04/2012 10:05 pm
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i fly alot on various airlines and thought the space on my flight to geneva with easyjet was better than most of the planes ive been in .....at 6ft 3 - doubt youll get much bigger unless you get them to pay for business class

ill do it again.


 
Posted : 01/04/2012 10:08 pm
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Work are paying, so I have the possible luxury of using my local airport but like I say, the return times don't work out very well. Bristol airport is also annoying to get to. Extras would also be paid for.

Don't fancy little legroom though, I'm about the same size as you Sam.


 
Posted : 01/04/2012 10:09 pm
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on thr whole they are very good, just remember its a budget airline and youll be pleasantly surprised

and waaaaaaaaaaaaay better than lyinair


 
Posted : 01/04/2012 10:09 pm
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lyinair

🙂

So true (of Ryanair obviously)!


 
Posted : 01/04/2012 10:10 pm
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I fly quite regularly, on a fair few domestic carriers, and I think that Easyjet have improved their offering considerably over the last few years. I'd happily use them for work if the times and airports suited, but until they fly to London City I won't. I used them to Geneva last summer and was impressed - clean and new plane with a good onboard offering. It's all designed to part you from your money but is well executed.


 
Posted : 01/04/2012 10:13 pm
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Easyjet are far better than KLM, let alone Ryanair.


 
Posted : 01/04/2012 10:14 pm
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Fly with them a lot for work. Speedy boarding is usually worth paying for (I always do for work), more time sitting on the plane rather than standing in a queue. Depending on airport, you can be in for a long walk as they tend to have the poorer positions. Copenhagen is probably 20 mins longer than SAS to get out when you arrive as you have a really long walk through the terminal then bags come off on the furthest away carousel.

They are ruthless on baggage sizes, there are metal cages at the gate for them to check and if you can't get your bag inside then it's not coming on board. Strictly one bag per person too. I tend to check in one bag of clothes and take my laptop with me.

On board it's fine, no less room than any other short-haul economy class these days. Likewise no food unless you pay, but just grab a sandwich on the way if you think you'll get hungry.

Ryanair though - I'd rather walk and swim there.


 
Posted : 01/04/2012 10:24 pm
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Oh.. well the local option is KLM, so looks like it's going to be Bristol/Easyjet 🙂

Not overly fussed about eating etc onboard for such a short flight. Assuming they let you take your own food and drink, that is.


 
Posted : 01/04/2012 10:25 pm
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Flew with them 5 return journeys last year. No issues at all, good value for money IMO.


 
Posted : 02/04/2012 3:43 am
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Fly a lot, and if anything Easyjet are reliable, efficient and on time. Never lost my bags which happens frequently with BA!

I'd pay for Speedy Boarding if you can - must faster check in and boarding - some times check in can be a nightmare with out.


 
Posted : 02/04/2012 4:18 am
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Don't fancy little legroom though, I'm about the same size as you Sam.

I've flown with them lots over the years. I lived to tell the tale. Way better option than changing anywhere or from LHR.


 
Posted : 02/04/2012 4:26 am
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As above easyjet is OK and far better then some of its competitors.

Aside from the inconvenience of LHR there is the added issue of the announced Iberia pilot strikes on Mondays/Fridays for the foreseeable future.


 
Posted : 02/04/2012 5:35 am
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It's only Madrid, you could do it standing if you had to
I don't have any issues with thier leg room (or any other short haul budget carrier TBH) I'm 6'1"

I'd do anything to avoid transferring (even Ryanair) - it'll nearly always be longer and the risk of delays is doubled


 
Posted : 02/04/2012 6:33 am
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Agree with majority here - they're fine. Unlike Ryanair with whom I fly tonight. 🙁


 
Posted : 02/04/2012 6:43 am
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Easyjet are great.
Ryanair yesterday as we walk through the gate carrying some coffee: "are they allowed hot drinks?" "Erm I'm not sure" "Er, not really"... Hapless.


 
Posted : 02/04/2012 7:54 am
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Easyjet are fine - like everyone says. Good for a budget carrier, unlike lyinair (I like that) who it feels like are out to rob you at every moment with their rules. Fortunately my company is has grown so that I never have to fly Ryanair any more.


 
Posted : 02/04/2012 8:05 am
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Agree with majority here - they're fine. Unlike Ryanair

Agreed.

If I [i]have[/i] to fly on a budget airline, it will only ever be Sleaze. I will NEVER fly Ryanair.

Never lost my bags which happens frequently with BA!

I fly BA a lot. Too much, in fact. All of it on BA, wherever possible (Did a couple of codeshares with Qantas/Cathay last year for HKG and Australia trips). Never once lost a single piece of baggage. Also, have been upgraded three times out of my last five flights. Which is nice.


 
Posted : 02/04/2012 8:06 am
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Never had any issues with Easyjet, fly with them for work and on holiday. As above, try to get speedy boarding as it makes a big difference.

Ryanair are scum of the highest order, but the flights are sometimes very cheap. I find trying to get into the mindset of a leper during the whole Ryanair experience sets my expectations of how I will be treated during check in, boarding, flying and arrival. Any improvement in service is a bonus.


 
Posted : 02/04/2012 8:08 am
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I like easyjet too , but have to use Ryanair most of the times . no weight limit on easyjet so possible to bring back goodies .

But flew with ryanair last friday and was pleasantly surprised when the pilot let my 8 year old son in the cabin .


 
Posted : 02/04/2012 8:09 am
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I fly with them for work all the time. Get work to pay for speedy boarding and choose one of the frOnt or over wing exit seats for extra legroom.
On the whole I find them friendly and efficient.
Oh and if you arrive in London for a meeting a MONTH early, they let you get on an earlier return flight for free - if there is room. 😳


 
Posted : 02/04/2012 8:10 am
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I really like them, used them loads and never had a problem. Staff are always friendly and service is fine for a budget airline.

However, I've only ever flown once with Ryanair - and that was enough - never experienced a company which such utter contempt for its customers.


 
Posted : 02/04/2012 8:14 am
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They sold my seat to me and a random leaving me in Malaga airport for 10 hours with my bike and one of the worst hangovers of my life. But in fairness (after jumping through a few hoops) they gave me £350 compo.


 
Posted : 02/04/2012 8:15 am
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ryan airs lke flying on internal eastern european flights - the ones where they clap after a successful landing - always worrys me.

ryanairs classy fan fair - signaling we didnt crash this time..........


 
Posted : 02/04/2012 8:16 am
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WRT measuring hand luggage. I've flown a load of times with EJ from various airports and never once had my hand luggage checked in the cages.

Happens every time on Ryanair and BMI Baby though.

I wouldn't hesitate to recommend EJ. How budget air travel should be done IMO.


 
Posted : 02/04/2012 8:21 am
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jfletch i think if you dont take the piss youll be fine

watched a guy get sized before i went through to geneva and he didnt get his bag on - but it blatnently wasnt gong to fit - it was a rucksack like you would go backpacking for months with ....


 
Posted : 02/04/2012 8:24 am
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I've flown with them a few times, easyjet are fine, the travel insuance isn't worth the paper it's writen on.

They've let me on with big bags before, even ones weighing a couple of kilos over the 20kg limit.


 
Posted : 02/04/2012 10:35 am
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Easy Jet are OK. Ryanair were happy to start take off despite my baby son not having a seat belt (I had asked for one but got treated like I was being unreasonable). I was once told by the Ryanair ground staff that they weren't sure which plane I needed to board at Liverpool, I had to ask the other passangers when I got on.... They are indeed cr@p.


 
Posted : 02/04/2012 10:46 am
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My only problem with easyjet is they stopped flying Newcastle to Geneva in summer 🙁 I take my own sarnies - theirs are OK, just a bit pricey.


 
Posted : 02/04/2012 10:50 am
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I've never had an issue with Easyjet and on the last flights with them I was on brand spanking new planes 😀

BA Europe- totally different matter and as my Aunt says (she loves RyanAir)- if you read all of the T&C's and abide by them you wont have a problem (sheesh)


 
Posted : 02/04/2012 10:53 am
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RE Ryanair...

flew with ryanair last friday and was pleasantly surprised when the pilot let my 8 year old son in the cabin .


One to report to the CAA there....

Ryanair were happy to start take off despite my baby son not having a seat belt

And another.

Friend of the family flew for them for a while. As a Captain, it's his decision if a plane takes off or not. At one point, he found that the undercarriage warning light wasn't working. Not the gear itself, but the warning light which would tell him if the gear wasn't working/extended properly. He said, "No go, need to get that fixed". Ryanair said, "Take off, it'll be fine"

He replied, "No. This is an unsafe aeroplane, and as such I will not fly it. It will remain grounded until the light is fixed."

They replied, "OK, we'll get another pilot. Thanks. Bye."

I will [b][u]NEVER[/b][/u] fly Ryanair, and I urge you all to do the same.

Sleaze have modern aircraft, professional pilots and back up crews, and while I don't like the "low" cost model myself, Easyjet is by far and away the best version of it.


 
Posted : 02/04/2012 10:56 am
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Well, having checked my corporate travel tool there are flights from Cardiff that work. KLM though, and it takes 5 hours but it means I can leave Monday morning and not be too late, so an extra evening with the family.


 
Posted : 02/04/2012 10:58 am
 hora
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and was pleasantly surprised when the pilot let my 8 year old son in the cabin .

[img] [/img]


 
Posted : 02/04/2012 11:00 am
 hels
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Airlines I have flown with, ranked on a scale of 1-11:

Aeroflot - 1
Ryanair - 2
Continental - 3
Virgin - 4
EasyJet - 5
BMI - 6
Malaysian - 7
British Airways - 8
Lufthansa - 9
Quantas - 10
Air New Zealand - 11

Anything below 7 and I would rather walk.


 
Posted : 02/04/2012 11:01 am
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Easyjet is first airline I look at. Only time my luggage didn't turn up was with KLM.


 
Posted : 02/04/2012 11:04 am
 hora
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Slightly OT:
Rumack: Captain, how soon can you land?
Captain Oveur: I can't tell.
Rumack: You can tell me. I'm a doctor.
Captain Oveur: No. I mean I'm just not sure.
Rumack: Well, can't you take a guess?
Captain Oveur: Well, not for another two hours.
Rumack: You can't take a guess for another two hours?


 
Posted : 02/04/2012 11:06 am
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Outbound:
Easyjet insisted on surcharging me on the way out for excess for my bike even though I'd paid upfront in line with their T&Cs.

They then mislaid my rucksack with my clothes in it and got it delivered to me 3 days later.

Return:
Bike box damaged - badly. After much to-ing and fro-ing they wouldn't pay out to replace it; it was bought half price as was ex-demo and they reduced the payout by 10% of purchase price per year (2) so I ended up with enough for a replacement bike bag - which I happen to prefer, that's not the point 🙂

I used to like budget airlines as they do the job (usually) and never understood the moaners grumbling about shoddy service as I expected nothing more than arriving in one piece (with luggage).

Mostly used Ryanair since (mostly) and never had any issues (possibly dodged the bullets), aside from getting ragged off with flying in general, crowds of people and being in no fit state to ride on the day I land.

Sleeper trains are now my best friend, although they don't always work out as planned :mrgreen:


 
Posted : 02/04/2012 11:07 am
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Have flown with them a few times to holiday destinations they are fine in a bus-with-wings kindof way.

The tracksuited proles with 20 kg of hand luggage who have to be first at the boarding gate and first on board the aircraft are the biggest problem.


 
Posted : 02/04/2012 11:13 am
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The tracksuited proles with 20 kg of hand luggage who have to be first at the boarding gate and first on board the aircraft are the biggest problem.

Sadly they turn up on proper airlines as well, and feel that they have to behave the same way there. Massive carry on luggage, a mad dash to board...

Erm, you can check your bags in free, and guess what? You have an allocated seat, so chill the .... out! Oh, and besides, I'll be boarding before you anyway! And not sitting in the same cabin as you, hopefully! 😈


 
Posted : 02/04/2012 11:17 am
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Sadly they turn up on proper airlines as well, and feel that they have to behave the same way there. Massive carry on luggage, a mad dash to board...

Problem is that on plenty of flights (particularly short haul) if you board too late there's not enough room for bags in the overhead lockers - whatever class you're flying in.


 
Posted : 02/04/2012 11:42 am
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Problem is that on plenty of flights (particularly short haul) if you board too late there's not enough room for bags in the overhead lockers - whatever class you're flying in.

Because all of the aforementioned turn up with bags the size of a small house as carry on luggage. Needs to be way stricter on proper airlines, IMO. Big bag? Check it in. Carry on? Book, laptop/tablet, change of clothes (Long haul) and that's about it.


 
Posted : 02/04/2012 11:48 am
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Flown Ryan countless times as they are the only one that goes where I need to go. They are shite but in 2 weeks I am flying to Sweden return for £30. Flashman you make a good point about pressure put on pilots but that happens with all air lines. Pilot friend told me some hair raising stories.

My rule is that all cheap ailines treat you like cattle, suck it up or pay £400 for the same journey through a major carrier.


 
Posted : 02/04/2012 11:50 am
 hora
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I always board at the very end of the queue as I hate the claustraphobia of everyone scrabbling/standing around in a small tube.

Never had an issue with overhead space or seating either!


 
Posted : 02/04/2012 11:55 am
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Needs to be way stricter on proper airlines, IMO. Big bag? Check it in. Carry on? Book, laptop/tablet, change of clothes (Long haul) and that's about it.

Check it in? Amateur stuff 😉

Agreed that there needs to be a bit more control over the size of some people's carry-on, however many aircraft don't have enough storage for the number of passengers that bring luggage within their allowance (as an example BA have plenty of aircraft where the overhead bins only take industry-standard carry-on bags sideways)

Still, none of this has any real relevance to easyjet 🙂


 
Posted : 02/04/2012 11:55 am
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molgrips - Member

I've got to go to Madrid 16th-20th April. I was all set to book from Cardiff via Amsterdam on KLM leaving the Sunday night, but the return flights are a bit rubbish - would either have to leave in the morning of 20th or the evening and spend the night in Schiphol.

So I'm looking at flying from Bristol and Easyjet is an option with a direct flight.

The only other alternative is to go to Heathrow and either fly Sunday night or early Monday morning. My colleagues are flying from Heathrow in the morning, don't really fancy flying with them at 6am.

#firstworldproblems


 
Posted : 02/04/2012 11:59 am
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Easyjet are fine, i'm 6'5" and i've never had a problem with them, the cabin crew are usually pretty good at standing in the exit rows and i've always managed to get an exit seat, people tend to fill up from the front or the back and miss the over wing exits.


 
Posted : 02/04/2012 12:01 pm
 hora
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#firstworldproblems

We were all third world countries once. 😉


 
Posted : 02/04/2012 12:06 pm
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The only airline I've flown with where we got to land with fire engines to meet us.


 
Posted : 02/04/2012 12:14 pm
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cchris2lou - Member
But flew with ryanair last friday and was pleasantly surprised when the pilot let my 8 year old son in the cabin .

This is a cost saving measure. They no longer have co-pilots so there's a spare seat they can sell up front... 😀


 
Posted : 02/04/2012 12:15 pm
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We were all third world countries once.

If recent experiences are anything to go by, the UK is working very hard to win this accolade again. 😥


 
Posted : 02/04/2012 12:37 pm
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We were all third world countries once.

really? so the world began with third world, then developed to new and then first world? what's next on the list? no world countries?

the UK is working very hard to win this accolade again.

not entirely true, that's only for the benefit of the poor people. those who can afford £250k lunches will probably keep their current standing


 
Posted : 02/04/2012 1:28 pm
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The only budget airline I'll fly with. Good service and clear fees. We once missed an early morning flight to Aberdeen (thanks Luton Airport bus drivers), despite being at the car park 90min before take off. Missed the check-in and explained to Easy Jet. They put all four of us on the next flight to Edinburgh at no cost. Of course my friend in Aberdeen wasn't quite so happy 😉


 
Posted : 02/04/2012 1:42 pm