HELP!!! Urgent comp...
 

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[Closed] HELP!!! Urgent computer help needed – Windows XP

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The wife’s computer won’t get past a blank desktop without doing the following to bring up the icons.

Ctrl+Alt+Del
Task manager
File
New Task (Run)
… and then the name of the necessary file is displayed.

However, last night I ran CCleaner on it and the file name is no longer prompted.

Any ideas what it is?


 
Posted : 17/11/2009 8:34 am
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The flux capacitor?


 
Posted : 17/11/2009 8:37 am
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sounds like explorer.exe isn't running - can you start it from the task manager

if not do a system restore - you'll need to run rstui.exe
which is located in c:\Windows\System32\Restore\


 
Posted : 17/11/2009 8:48 am
 DezB
Posts: 54367
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Have you tried turning it off and back on again?

.
.
.
IGMC etc
(sorry I sit opposite our helpdesk and hear that 6000000 times a day.)


 
Posted : 17/11/2009 8:57 am
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Get it right DezB, that's a Power Interrupt Cycle (according to one IT 'supporter' I've interfaced with anyway).


 
Posted : 17/11/2009 9:00 am
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Topic starter
 

Thanks uplink, everything now running again.


 
Posted : 17/11/2009 9:04 am
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explorer.exe?
sounds like something pretty badly pear-shaped!!

eek -- too late 🙂


 
Posted : 17/11/2009 9:05 am
 DezB
Posts: 54367
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[i]explorer.exe?
sounds like something pretty badly pear-shaped!![/i]

Nah, its just Windows.


 
Posted : 17/11/2009 9:28 am
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oops too late.


 
Posted : 17/11/2009 10:23 am