Help?! Computer vir...
 

MegaSack DRAW - 6pm Christmas Eve - LIVE on our YouTube Channel

[Closed] Help?! Computer virus!!

6 Posts
6 Users
0 Reactions
53 Views
Posts: 9
Free Member
Topic starter
 

Just put my laptop on and it is well and truly infected with 'bankerfox.a', can't do anything now, get online, run scans, uninstall, nothing at all. How can I get rid of it?


 
Posted : 08/08/2010 2:33 pm
Posts: 9220
Free Member
 

Super Anti Spyware and Malware Bytes are usually a good start. Failing that, back up anything you need (so long as it's not infected) and format/reinstall.


 
Posted : 08/08/2010 2:38 pm
Posts: 0
Free Member
 

Boot into safe mode with networking (repeatedly press F8 just before windows starts up).

Then install Malwarebytes, do an update of malwarebytes virus definitions and do a full scan.


 
Posted : 08/08/2010 2:40 pm
Posts: 77691
Free Member
 

This.

Might need to use another PC to download Malwarebytes, and might need to rename the executable from MBAM.exe to something else (or download rkill first) to get it to install.


 
Posted : 08/08/2010 2:56 pm
Posts: 0
Free Member
 

failing that mate, get an apple. 8)


 
Posted : 08/08/2010 3:04 pm
Posts: 77691
Free Member
 

Keeps the doctor away, apparently.


 
Posted : 08/08/2010 4:43 pm
Posts: 2
Free Member
 

Did you install Spyware protect at some point recently?

bankerfox.a is not a real virus, it's just malware installed as part of Spyware Protect to encourage you to buy their software.

Check to see if this is installed and uninstall it, should see you right hopefully.


 
Posted : 08/08/2010 5:45 pm