MegaSack DRAW - This year's winner is user - rgwb
We will be in touch
Fibre installed yesterday and I'm getting about 10Mb download and 1Mb upload while the BT Service Checker reckons I should be getting 19-27 download and 4-6 upload.
I am fully aware that the service can take 10 days to settle down but I was expecting a faster initial speed than that.
Rural area and only one other fibre connection currently on our cabinet. Overhead wires all replaced about 3 years ago.I did wonder if it was my firewall slowing things down but I've bypassed it and the speed is the same.
Presumably I need to wait the 10 days before speaking to my ISP about this or could they be this far out on the speed estimate?
Maybe like me, you have an aluminium cable running from the Cabinet down the street. 🙄
it's fibre to local exchange and twisted pair from there or fibre to your door?
Yeah, wait for the initial line testing period to settle.
Mine went up by a few meg over that period. Try not to unplug your router during that time either as it can affect the tests.
Yes it takes a while to train, I swapped my modem and lost 10Mb, it came back a week later.
It's due to the DLM (dynamic line management) using various algorithms to balance the speed vs noise (and other factors). It takes a few days to do.
Factors that might otherwise affect the speed:
How far you live from the PCP (green street box where the fibre terminates)
Quality of the connection from the PCP to your premises
Copper vs aluminium
Internal wiring in your home (phone line extensions etc.)
Other interference in your home (less common these days)
The product you've bought from your ISP (40/10, 80/20 etc.)
ISP network issues "behind" the exchange
BT Openreach having a hissy fit about the recent Ofcom pricing ruling....
My BT Infinity installer told me there was no settling in period. I was getting ~70Mbps from the initial setup and continue to get that several months later. However sometimes if I hibernate my PC and then restart the next day then the connection speed drops to around 10Mbps and I have to restart the hub to get back to 70mbps.
Maybe like me, you have an aluminium cable running from the Cabinet down the street.
Maybe like me, you have an aluminium cable running from the house to the exchange approx 4km away, whilst every other street in our area goes via a cabinet. These are on fibre, we are unable to get. I ask BTO when I can get "your exchange is enabled" is the bog standard reply. Shower of sh1te that they are...
There is a settling period IIRC, but its less than 10 days, prob nearer 3.
At least you can get fibre, my exchange has been live over a year now, my line was supposed to be able to jet it in Feb, then March.... now September.
TBH im questioning whether I actually need it. We don't really stream anything like netflix etc, so Im not sure there would be any benefit to std web browsing.
Factors that might otherwise affect the speed:How far you live from the PCP (green street box where the fibre terminates)
Quality of the connection from the PCP to your premises
Copper vs aluminium
Internal wiring in your home (phone line extensions etc.)
Other interference in your home (less common these days)
The product you've bought from your ISP (40/10, 80/20 etc.)
No aluminium (all new cabling 3 years ago (and that would have been copper)
1.2km from the cabinet (fibre to the cabinet) which is why we should be 'only' getting 19-20Mb)
Internal wiring was new 12 years ago (goes straight from pole into house/modem)
I bought 40/10 as there was no point in going higher due to the distance from the cabinet would have made it pointless .....
UNLESS - maybe the 19-27 figure is based on a 80-20 contract and I'm only getting half that because I'm on a 40-10 contract (in which case I'll change)?
UNLESS - maybe the 19-27 figure is based on a 80-20 contract and I'm only getting half that because I'm on a 40-10 contract (in which case I'll change)?
I doubt that will affect it, but it might.
TBH am massively jealous of the speeds you're getting - had fibre when it was first being trialled (benefits of working for an ISP). Now live in beautiful countryside where a wet string would deliver faster broadband 😥
Tell me about it I live in a village 15 mins out of Bristol and I get a blistering 1.2 MB mind that's better than it was 6 months ago when I got 800 kbps.
The broadband in pubs in the outer Hebrides was faster.