MegaSack DRAW - This year's winner is user - rgwb
We will be in touch
Not really bothered about TV bundles, landline or top "speeds", do appreciate good customer service and reliable connection.
Anything spring to mind?
Zen?
TBH, "reliable connection" will be the same connection in most cases, BT Wholesale resold. If you go to samknows.com you can give it your details and it'll give you a list of LLU (non-BT) providers available to you.
FAST were great with us when we needed lots of customer support after (the now happily defunct) Tiscali made a massive cock up of us moving house. Heard good things about Zen as well..
I'd be on Virgin in a heart beat if they fed my area. £25 including home phone via uswitch ATM.
I'm seeing £29 for Virgin. I am covered. But that's for 12 months then its full wack...
But that's for 12 months then its full wack...
That's when you phone up and threaten to leave.
Whatever you do, DO NOT go with BT.
Just moved to Origin as they didn't seem to be a bunch of ball bags, with a simple pricing system not skewed by introductory offers.
Only 2 days in though, so hardly enough time for a thorough review.
Zen here.
I've been with Plusnet for a while now and no complaints from me regarding connections issues or customer service.
Oooo maybe Zen. They seemed like what I needed a few years ago, but didn't serve where I lived.
Cheers for the input, but investigate all suggestions. Except Virgin 😀
Not Vodafone. Their servers have failed twice in the past three weeks. Actively looking for alternatives and customer service is....well, shall we settle for indiferent?. No fibre here though which limits options for faster speeds
Not Sky. Despite thier pleas of 'not us, guv', the reliability and speed of connection dropped after leaving Plusnet.
They also tie you to thier router, so not allowing me to control kids internet access as well....
Tbh, with Plusnet now BT, I'm not sure who I will use in March...
I went from getting 70mbs(?) with virgin to 12 with BT. Not only is it painfully slow, the router resets itself 4-5 times a day. I have given them notice, they really are the pits.
Uno broadband, small outfit based in Sheffield.
Only had 2 outages in 3yrs with them ,and got refunded on one occasion without even asking or expecting it either.
Uses BT and Talktalk business/wholesale bear in mind these seem to be a whole lot more reliable for whatever reason.
Not the cheapest but reliable and good customer service when needed.