bank charges
 

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[Closed] bank charges

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Just been checking my joint account, and I cant believe my bank (Lloyds TSB) have charged me £75.00 for going £6.00 overdrawn last month. Is this legal? I await your advice / insults eagerly.


 
Posted : 04/11/2009 2:26 pm
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Who knows?

I'd ask them to drop the charge & if that fails, contest it on the grounds that it's unfair & doesn't represent their actual costs


 
Posted : 04/11/2009 2:30 pm
 Olly
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as i understand it: they are allowed to bill you costs for letting you know you are overdrawn.

once upon a time, the cost of a stamp and some admin time.

now, bugger all as its an automated email.

phone them up, it doesnt represent thier costs, and ask to close the account if they dont drop it.

more often than not theyll try and keep you as a customer


 
Posted : 04/11/2009 2:35 pm
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Wasn't it Lloyd's who were sending out letters warning that anyone in an unauthorised overdraft would be charged £5/day?
I'm sure there was another thread on it recently, some letter stating a change to the account Terms & Conditions...


 
Posted : 04/11/2009 2:39 pm
 Mark
Posts: 4287
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That was HBOS

£1/day up to £2500 OD
£2/day over £2500 OD
£5/day for unauthorised OD


 
Posted : 04/11/2009 2:42 pm
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yep the ****ers did me for 65 quid while i was in france coz i went £1.25 over - i had underestimated their exchange charges

i rang up and tried to explain but they were having none of it so ive gone through that charges claimback thing they are contestin in court and every couple of weeks i send them an identical letter asking how my claim is progressing and they send me back a letter saying in increasingly grumpy terms that it is ongoing, keeps me amused


 
Posted : 04/11/2009 2:43 pm
 Olly
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when i went over by 7p, via a pay pal transaction (so it was forced through, despite me not having enough money) i was billed 65 quid on the spot.


 
Posted : 04/11/2009 2:44 pm
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[b]Banks in greedy b######s shocker![/b]


 
Posted : 04/11/2009 2:51 pm
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Same thing happened to me with HSBC with my business account! I was charged an annual fee on my credit card which had been stopped, this charge was taken from the current a/c via direct debit. HSBC then charged me £140 for going overdrawn.

They weren't happy when they realized it was there fault and they had to credit all the charges. As a result I will never use HSBC again!


 
Posted : 04/11/2009 3:02 pm
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I had letter from HSBC this morning confirming the good news that they have assessed by useage of overdraught facilities set up, ooh, 7yrs ago and they are happy to continue with no amendments. However, they will start this 'new' arrangement on 1/12/09 and they will be charging me £25! I think not, any advice on which bank to go to? Co-op perhaps, ethical blah, blah....


 
Posted : 04/11/2009 3:19 pm
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Co-op perhaps, ethical blah, blah....

Don't know about the ethical stuff but Smile [Co-op] are OK


 
Posted : 04/11/2009 3:20 pm
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Just waiting for a call back from them - not holding out for anything other than a long-winded justification TBH, but you never know...


 
Posted : 04/11/2009 3:22 pm
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Most banks will start charging for ODs with the strategy of pushing you over to a 'packaged' current account, for a set fee per month which gives you a 'fee-free' OD and other benefits such as worldwide family travel Insurance, mobile phone insurance. These can be a good thing. IF you travel a lot and/or have a large family and obviously need an overdraft facility.

Re The Co-operative Bank. I'd recommend smile £500 fee-free overdraft. I've had no probs in 8+ years. Or the Co-operative Bank branded Current Account Plus £200 fee-free overdraft but you must deposit £800 a month. And yes before anyone asks I do work for them. But am recommending them from a personal POV as not only are they ethical but up until now have taken a responsible approach by only loaning out what they get in in deposits. I will owe them nothing in the NY when they start making redundancies following the merger with Britannia. 🙁


 
Posted : 04/11/2009 4:04 pm
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As above, go to Smile, I've been with them for 4 years now and they've been spot on for me.

Left HSBC due to them being robbing B*&%$£&s


 
Posted : 04/11/2009 4:30 pm
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Were you charged for going £6 over, or were you charged for subsequent transactions which were declined as a result of you already being over? I don't know the lloyds charging structure well but it doesn't sound right to me, the standard charge is £30 for an unauthorised OD (plus £30 each time you go further over, up to 3 times per month) or £35 for a returned item but obviously that can't add up to £75, I can't see any combination of their charges that could give a £75 charge.

I did think LTSB had a £10 buffer, but I see it's been removed.


 
Posted : 04/11/2009 7:39 pm
 br
Posts: 18125
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Ring them up, ask for a full breakdown, discuss each and every charge. At the end, see what the actual cost will be. Then decide whether its worth changing banks for it.

Also arrange an overdraft, whether you need it or not - its free at my bank - although they have tried to charge in the past...


 
Posted : 04/11/2009 8:16 pm
 mrmo
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just to change the picture, left smile to goto HSBC as smile were robbing bastards.... took 12 months to close an account, basically i got charged for a charge, can't remember the exact details but a few pence became hundreds and i refused to pay they refused to ignore etc etc. eventually they accepted i wasn't paying and they couldn't enforce and scrapped the charges.


 
Posted : 05/11/2009 6:48 am