At what point is it...
 

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[Closed] At what point is it ok

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to post up the email exchange you've had with a seller, who may or may not be a subscriber to this forum, regarding the purchase of an item that shows them to be a liar? In a public service announcement sort of way, to warn others off dealing with the person in question I mean.

It's got to the point where it's [i]almost[/i] comical but the radio silence is annoying and the lack of evidence (courier name and a tracking number) of the items in question having been sent despite me being informed that 'they're on their way' is speaking volumes...

edit- can I report it to the police? The person has taken my money in exchange for goods that haven't materialised after all.


 
Posted : 17/12/2014 10:15 am
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In about 5 mins once I've made a brew


 
Posted : 17/12/2014 10:16 am
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I'm still wondering why your last thread got deleted. People are usually allowed to pitchfork those who have crossed them.

Apparently, the user in question, has form for this....as in shit gets dragged out.

I'll just post my usual thing: If you have time to list it, then you should have time to post it.


 
Posted : 17/12/2014 10:17 am
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wheels?


 
Posted : 17/12/2014 10:17 am
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Is it Hora?

Publish and be damned! Or banned? Or applauded? Or something or other.


 
Posted : 17/12/2014 10:17 am
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I'll get the biscuits then 🙂


 
Posted : 17/12/2014 10:18 am
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*Opens tub of heroes*


 
Posted : 17/12/2014 10:18 am
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Wheels.


 
Posted : 17/12/2014 10:18 am
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classified seller last active a year ago.

Can't see they're even going to notice being named and shamed, tbh, but go ahead...

I'd post on the FS thread as well in case others check their history.


 
Posted : 17/12/2014 10:20 am
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This sounds good.... (opens packet of biscuits to go with the cup of tea)


 
Posted : 17/12/2014 10:20 am
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classified seller last active a year ago.

Can't see they're even going to notice being named and shamed, tbh, but go ahead...

I'd post on the FS thread as well in case others check their history.

Someone needs to go back to detective school.


 
Posted : 17/12/2014 10:21 am
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PayPal gift?


 
Posted : 17/12/2014 10:22 am
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Jamie - Freeloader!

Someone needs to go back to detective school.

How do you figure that? Looks the case.


 
Posted : 17/12/2014 10:23 am
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Name and shame!


 
Posted : 17/12/2014 10:23 am
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binners - Member
PayPal gift?
yes please mate - tenner should cover it for donuts and ginger nuts


 
Posted : 17/12/2014 10:23 am
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How do you figure that? Looks the case.
demboys know nuffin'


 
Posted : 17/12/2014 10:25 am
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just to clarify, not these?

[url= http://singletrackworld.com/forum/topic/cheap-26-wheelset-with-tyres-tubes-35-posted ]http://singletrackworld.com/forum/topic/cheap-26-wheelset-with-tyres-tubes-35-posted[/url]

*prepares to hand detective badge back in*


 
Posted : 17/12/2014 10:25 am
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Paypal gift? 😆 Not a hope chief. I sent it for 'goods' and have opened a dispute.

I dunno. It's been 12 days. Am I being unreasonable? It's all gone a bit 'mumsnet', hasn't it?


 
Posted : 17/12/2014 10:26 am
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*prepares to hand detective badge back in*

.....and your gun.


 
Posted : 17/12/2014 10:26 am
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These ones-

http://singletrackworld.com/forum/topic/fs-whyte-801-hardtail-rockshox-and-manitou-forks-sun-ringle-wheels-all-26

I paid on the 5th.


 
Posted : 17/12/2014 10:29 am
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Checks fridge, still have a couple of 6 packs. Let be 'avin you
[img] [/img]


 
Posted : 17/12/2014 10:29 am
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[img] [/img]


 
Posted : 17/12/2014 10:29 am
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Now would be good, work is slow today.


 
Posted : 17/12/2014 10:32 am
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[i].....and your gun. [/i]

Ok;

[img] [/img]

[edit]

hang on a minute! I posted on a thread about these wheels a few days ago.

stw have deleted it and now I've got no badge and gun?

It's not fair I tell you. *stamps foot*


 
Posted : 17/12/2014 10:32 am
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Did you see his (I presume) short-lived thread on this very issue a day or so ago? Apparently he's been in bed with the flu.

Doubt this thread will last much longer, anyhow.


 
Posted : 17/12/2014 10:33 am
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Doubt this thread will last much longer, anyhow.

How come, tho? Because the seller is a regular? Seems a bit harsh, if the buyer cannot get redress any other way?

Not as if it's the first time...

http://singletrackworld.com/forum/topic/does-anyone-know-user-mboy-in-real-life


 
Posted : 17/12/2014 10:34 am
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Right, ok then. I think I've been polite and patient in my emails. My emails are in plain text and mboy's are in bold. I left the text verbatim other than removing email addresses, home addresses and phone numbers. Here you go-

Hi,

Can I have the "Sun S-Type rims built onto Formula 20mm 6 bolt front hub, and Shimano Deore M525 6 bolt rear" with tyres, tubes and rotors please? Are you happy to do them posted for £80?

Gmail
Dec 4 (13 days ago)

[b]to Michaela
Hi Michaela

You can indeed!

Whereabout are you incidentally?

How would you prefer to pay? PayPal gift is easiest for me, or if you'd rather can do a bank transfer or even an old fashioned cheque.

Regards

Mark
[/b]
Michaela
Dec 4 (13 days ago)

to Gmail
Hi Mark,

Ta! I'm in County Durham so it's a fair old trundle down to pick them up. Can you send me a PP invoice to

<my email address>

please? Stick a fiver on to cover the fees as well. An invoice is better for me as it's a traceable tax-deductability... I may get my DMR Exalt built up yet!

Michaela
Dec 5 (12 days ago)

to Gmail
Hi Mark,

Paypal wouldn't let me pay the invoice, I don't know why, so I sent the payment to this email address instead.

thanks,

Michaela

[b]Mark Bonnes
Dec 6 (11 days ago)

to Michaela
Payment was received all well and good many thanks

Wheels are boxed up, ready to go, can you let me know the delivery address and I'll get them posted out to you on Tuesday hopefully.

Regards

Mark
[/b]
Michaela
Dec 7 (10 days ago)

to Mark
Hi Mark,

Please send them to

Michaela
<My postal address>

Thanks again for going to the trouble of posting them.

Michaela
Dec 10 (7 days ago)

to Mark
Hi Mark,

Did you get a chance to post the wheels yesterday?

Michaela
Dec 12 (5 days ago)

to Mark
Hi Mark,

Any chance of an update please?

Mark Bonnes
Dec 12 (5 days ago)

[b]to Michaela
Hi Michalea

My apologies, been ridiculously busy, forgot to ask for your phone number.

Tried to get them delivered on Wednesday, but I need your number for the delivery.

My apologies, wheels on their way to you ASAP once I have your number.

Mark
[/b]
Michaela
Dec 12 (5 days ago)

to Mark
Hi Mark,

Thanks for getting back to me. Our number is <phone number>

Michaela
Dec 15 (2 days ago)

to Mark
Hi Mark,

Got an update please? It's been 10 days since I paid for the wheels.

Ta,

Michaela

[b]Mark Bonnes
Dec 15 (2 days ago)

to Michaela
Yes, the wheels are on their way. I know that it was late, but I tried to send (as explained to you) middle of last week, but could not send them without your phone number. On Friday I got your phone number. Couriers don't pick up on Saturdays or Sundays, so there was nothing else going to happen til today. I can't do anything else to speed it up!

Why have you now cancelled the payment?

Why have you been mouthing off on STW forum?

I'm not the best at email correspondence at times I will admit, I'm generally too busy for my own good. The last 3 days have been spent almost entirely in bed with the flu though (just after I'd finished building my new bike so I haven't even had the chance to ride it!), so you'll understand I'm more than a little upset at your personal attack on me on STW.

Regards

Mark
[/b]
Michaela
Dec 16 (1 day ago)

to Mark
Hi Mark,

Thanks for getting back to me. It's unfortunate that, although you were able to post messages on STW you were unable to answer emails. I'll take each point of your email in turn to keep it clear:

"Yes, the wheels are on their way. I know that it was late, but I tried to send (as explained to you) middle of last week, but could not send them without your phone number. On Friday I got your phone number. Couriers don't pick up on Saturdays or Sundays, so there was nothing else going to happen til today. I can't do anything else to speed it up!"

That's great, thanks. Which courier service have you used and can I have the tracking number please? You (finally) emailed me last Friday, a week after I paid, for a phone number for the courier. That's not 'the middle of the week'. The thing you could have done to speed it up would have been to have treated me like any other paying customer. Just because I'm the thick end of 200 miles away does not mean that I'm any less important to your business than somebody who walks in through the door.

"Why have you now cancelled the payment?"

I haven't cancelled the payment. I opened a paypal dispute (which I couldn't have done had the payment been sent as a gift- good job I didn't, eh?). I will cancel the dispute if/when the wheels arrive and they're as described. Don't worry, I'm not about to rip you off or try to pull a fast one. It seemed the best way to elicit a response from you.

"Why have you been mouthing off on STW forum?"

I found the parts you were selling on there. You have other parts for sale on there too. It seemed prudent to perhaps warn other STW users that you're not a very reliable seller. I will post up an apology if/when the wheels arrive if you like, that's not a problem at all. Far from what you now think, I'm actually quite a reasonable person.

"I'm not the best at email correspondence at times I will admit, I'm generally too busy for my own good."

That's not my problem and it's not the best way to run a business. If I ran my business (yes, I'm self employed too and I make and sell motorcycle and bicycle parts) like you appear to run yours I'd have gone out of business- people would have just stopped buying from me. As it is, I'm in my fifth year now and have a (generally) good reputation for timely post and keeping people in the loop, so to speak.You have to make the time to email people even if it's to apologise for not having had the time to send their stuff yet. Generally, people respond better to a stream of communication than having to badger the seller for information. That's some (hopefully taken as) genuinely friendly advice from one small business to another.

The last 3 days have been spent almost entirely in bed with the flu though (just after I'd finished building my new bike so I haven't even had the chance to ride it!),"

Again, that's not my problem. I'll refer you back to the 'being able to post on STW but unable to email' thing I mentioned previously. I'll not probe too deeply as to how your flu abated enough (those lemsips are great, aren't they?) to go for a ride out in the freezing cold with your GF on Saturday when she came off on black ice, it's about halfway down this page-

http://singletrackworld.com/forum/topic/dark-side-just-fell-off-on-ice-advice-on-tyresriding-style-etc

"so you'll understand I'm more than a little upset at your personal attack on me on STW"

There was no personal attack. I just posted up facts about our transaction.

As I've said, if/when the wheels turn up I'll cancel the paypal dispute and post up an apology if you like. No hard feelings from me. You should take the advice about communicating better with paying customers on board though, and if you do try to use the 'flu as an excuse next time at least be smart enough to not post about a ride out over the time you say you were 'almost entirely in bed'.

Michaela


 
Posted : 17/12/2014 10:35 am
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Oh man and here was me busy sharpening the pitchfork and getting my torch ready 😥


 
Posted : 17/12/2014 10:35 am
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Not sure what being in bed ill has to do with not communicating with someone, he was happily posting away last night.


 
Posted : 17/12/2014 10:36 am
 hora
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If he sent it via myhermes in the Nwest they had a distribution center fire. Maybe he didn't select insured and is doubting you? Weird though as mboy doesn't seem to be bad and if paid via goods its hardly scammy. Hope he's OK not had a fall.


 
Posted : 17/12/2014 10:38 am
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[i]if you do try to use the 'flu as an excuse next time at least be smart enough to not post about a ride out over the time you say you were 'almost entirely in bed'.[/i]

good point well made.


 
Posted : 17/12/2014 10:39 am
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The ill bit may or may not be true, but the time he was purportedly 'almost entirely in bed' he was actually out, so he says, on a group ride out where his girlfriend crashed on black ice. He even posted in a thread about it-

http://singletrackworld.com/forum/topic/dark-side-just-fell-off-on-ice-advice-on-tyresriding-style-etc

his post is about half way down the first page.


 
Posted : 17/12/2014 10:41 am
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How come, tho? Because the seller is a regular? Seems a bit harsh, if the buyer cannot get redress any other way?

Nah, just saw the other two had gone, so figured it was topic verboten and would go the same way.

In answer to the OP, I'd probably wait a little longer before launching a full nuclear assault, given that this is the busiest week of the year for parcel deliveries.

It doesn't strike me as being quite in the same league as some stuff that has been put up here for pitchforking. Perhaps I'm just a bit too trusting, eh?


 
Posted : 17/12/2014 10:42 am
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I think the OP's just looking for proof of posting at the moment, not actual delivery?


 
Posted : 17/12/2014 10:43 am
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if you do try to use the 'flu as an excuse next time at least be smart enough to not post about a ride out over the time you say you were 'almost entirely in bed'.

Ooof!


 
Posted : 17/12/2014 10:45 am
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martinhutch- Trusting is good. It's the best way to view the world.

I'm frustrated because

a) I really could do with the wheels to finish that DMR!

b) When I take a payment for something that needs a courier I keep the buyer informed all the way with the name of the courier company and a tracking number. It's two or three days at the most between taking payment and getting the item collected. Hell's teeth, it's not even as if you have to physically take stuff to a post office any more!


 
Posted : 17/12/2014 10:46 am
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Let's be honest even if it's the busiest time for deliveries it doesn't stop them from posting it and providing a tracking number at the least.

On a separate note don't think I've ever needed the recipients phone number when sending stuff via PF and it's always got there fine.


 
Posted : 17/12/2014 10:47 am
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On a separate note don't think I've ever needed the recipients phone number when sending stuff via PF and it's always got there fine.

I did raise an eyebrow when I read that as a reason for a delay. It's up there with my dog ate it.


 
Posted : 17/12/2014 10:47 am
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some couriers ask for it. I always put mine or leave it blank.


 
Posted : 17/12/2014 10:48 am
 cb
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my hermes ask for a phone number for the delivery address but you can enter any old shite or indeed your own number to get around that - they never use it.


 
Posted : 17/12/2014 10:49 am
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Time to crack open the Christmas Quality Street - could be a long thread!

I'm on kayla1's side with this - it should be 2 to 3 days max for posting stuff. If you're 'too busy' to get things sorted, then sell them at a time when you are less busy.


 
Posted : 17/12/2014 10:49 am
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How would you prefer to pay? PayPal gift is easiest for me, or if you'd rather can do a bank transfer or even an old fashioned cheque.

Is it me or is this just taking the piss given the massive don't use PP Gift tag on the FS forums


 
Posted : 17/12/2014 10:50 am
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Yep, must admit I'd want a tracking number. But then, I can't help but sense a breakdown in relations between you two over the past few days.. 😀

Is this guy a professional trader, a private seller (as the ad suggests), or a mixture of the two? I wouldn't expect wiggle-style turnaround from a private seller, so I'd probably leave it a little longer before starting one, let alone two threads on here and slating him on his fb.

I've had stuff not dispatched from shops for a week or two before I start chasing. Perhaps that's not the way of the world any more.


 
Posted : 17/12/2014 10:51 am
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If you're 'too busy' to get things sorted, then sell them at a time when you are less busy.

This! If you can't post it in a reasonable time, don't sell it. Or, if something comes up, let the paying customer know and keep them informed.


 
Posted : 17/12/2014 10:52 am
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How would you prefer to pay? PayPal gift is easiest for me, or if you'd rather can do a bank transfer or even an old fashioned cheque.

Is it me or is this just taking the piss given the massive don't use PP Gift tag on the FS forums

Yup, pretty cock-ish thing to do


 
Posted : 17/12/2014 10:52 am
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Maybe, but loads of sellers on here state that in their 'for sale' ads so you can't single mboy out for that. This should be a lesson to you all to stop being so tight and pay the extra 4% on top to cover the seller's fees (or take the hit yourself to show goodwill!) for PP cover.


 
Posted : 17/12/2014 10:53 am
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I should make it clear, I think you will get your wheels, mboy just seems to be one of those people who sells stuff then forgets what is supposed to happen next. Which is, understandably, frustrating to the buyer.

http://singletrackworld.com/forum/topic/does-anyone-know-mboy

http://singletrackworld.com/forum/topic/does-anyone-know-maverickboy-mboy

http://singletrackworld.com/forum/topic/does-anybody-know-mboy


 
Posted : 17/12/2014 10:54 am
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Can't see any problem, ok so mBoy's been very lax and a bit silly to not contact/make contact but the Guys been on here for like ages and contributes to the forum like, so I'd give the bloke the benefit of the doubt and suck it up a bit.

Anyways, didn't this get brought up the other day and all explained in that thread??


 
Posted : 17/12/2014 10:54 am
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martinhutch- mboy runs (owns?) a bike shop I think. I'm self-employed myself, there's no reason at all why I or anybody else who has paid for something shouldn't be shown the same courtesy with turnaround times as someone who has walked in through the door.


 
Posted : 17/12/2014 10:55 am
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some couriers ask for it. I always put mine or leave it blank.
Must admit, I quite like getting a text from couriers with a specified 1hr delivery window


 
Posted : 17/12/2014 10:55 am
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Anyways, didn't this get brought up the other day and all explained in that thread??

It appears you haven't read what the OP has posted.


 
Posted : 17/12/2014 10:55 am
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bikebouy- have you read all of my posts in this thread? His claims of illness were debunked.


 
Posted : 17/12/2014 10:56 am
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[URL= http://i11.photobucket.com/albums/a177/midlifecrashes/Godzillatron-football-sign-generator_zps82a92f49.jp g" target="_blank">http://i11.photobucket.com/albums/a177/midlifecrashes/Godzillatron-football-sign-generator_zps82a92f49.jp g"/> [/IMG][/URL]


 
Posted : 17/12/2014 10:56 am
 IHN
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I'm just going to say that I know Mark personally, and he's an honest chap.


 
Posted : 17/12/2014 10:56 am
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As Jamie's links say - mboy's form on this means that it's not about giving the 'benefit of the doubt' as far as inaction post sale is concerned - it seems to be his standard way of operating. Nothing happens until he gets outed then it's all wounded pride etc. It's a shame as I doubt it's malice, just an inability to actual organise posting stuff.


 
Posted : 17/12/2014 10:57 am
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IHN - Member
I'm just going to say that I know Mark personally, and he's an honest chap.
POSTED 20 SECONDS AGO # REPORT-POST

Honestly in his bed, or honestly out on his bike?


 
Posted : 17/12/2014 10:57 am
 IHN
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Oh, and PayPal Gift; I don't know why people get so worked up, no one is forced to use it.


 
Posted : 17/12/2014 10:58 am
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IHN- you want to give him a prod for me then please? Honesty doesn't appear to be his forte at the minute.


 
Posted : 17/12/2014 10:58 am
 IHN
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[i]IHN- you want to give him a prod for me then please? [/i]

Not particularly, I didn't get involved in petty scraps in the playground and I'm not about to start now.


 
Posted : 17/12/2014 11:01 am
 hora
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Weird behaviour.


 
Posted : 17/12/2014 11:01 am
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[i]I didn't get involved in petty scraps in the playground and I'm not about to start now. [/i]

as a third post on the thread that's quite good 🙂


 
Posted : 17/12/2014 11:02 am
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Awesome, cheers.


 
Posted : 17/12/2014 11:02 am
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I did read the OP's post, just think he's a bit lax that's all but not communicating is just plain rude I tell ya's, plain rude 😆


 
Posted : 17/12/2014 11:02 am
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So, chronically disorganised then, but all those buyers ended up with their gear and happy. Still doesn't seem like a case for mass pitchforks, maybe a bit of dessert forks?

I must be chronically laid back.

The flu-riding thing is amusing though...


 
Posted : 17/12/2014 11:02 am
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IHN - Member
Oh, and PayPal Gift; I don't know why people get so worked up, no one is forced to use it.
POSTED 3 MINUTES AGO # REPORT-POST

Those big PayPal Gift warnings all over the For Sale section are just pointless - silly STW.


 
Posted : 17/12/2014 11:03 am
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IHN - Member
Oh, and PayPal Gift; I don't know why people get so worked up, no one is forced to use it.

Because it's like leaving cash on a park bench. Asking for it along with 2 other ways to pay with no buyer protection is taking the piss.


 
Posted : 17/12/2014 11:03 am
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[url= http://singletrackworld.com/forum/topic/does-anyone-know-mboy ]http://singletrackworld.com/forum/topic/does-anyone-know-mboy
[/url]
A wry smile to Jamie's first link considering the identity of the first responder..


 
Posted : 17/12/2014 11:03 am
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A wry smile to Jamie's first link considering the identity of the first responder..

Thought that too, but decided his TdF daily duties had earned him almost saintly status now. 🙂


 
Posted : 17/12/2014 11:04 am
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[img] [/img]


 
Posted : 17/12/2014 11:13 am
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i've some kit off the Stwer in question, did it turn up? Yes.
was there some faffing about involved, Yes.

so i don't think he is trying to rip you off, not orginised enough for that.


 
Posted : 17/12/2014 11:13 am
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So, have you got a tracking number yet??


 
Posted : 17/12/2014 11:13 am
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[quote="Speshpaul"]
i've some kit off the Stwer in question, did it turn up? Yes.
was there some faffing about involved, Yes.

so i don't think he is trying to rip you off, not orginised enough for that.
I hope that's the case. I can't understand how anyone can be [i]that[/i] disorganised though 😆

As I said in my emails to him, if it turns out to be some huge misunderstanding I'll gladly post up an apology on here.


 
Posted : 17/12/2014 11:18 am
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Why should you apologise to someone who takes your cash then take ages to post and gives you the run around,a slap seems more deserving.


 
Posted : 17/12/2014 11:34 am
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I've had a reply through paypal, via the 'resolution centre', so it looks as if he's not going to reply to my email directly. Apparently the wheels were collected yesterday 'as confirmed by a colleague', whoever that is, but I still have no courier name or a tracking number.

Are people arsed enough for me to update this as it resolves?


 
Posted : 17/12/2014 11:41 am
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Us lurkers are, yes.

oops 😉


 
Posted : 17/12/2014 11:44 am
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so no tracking number, not pic of them being picked up, just before christmas so will be post christmas before you hear anything again.


 
Posted : 17/12/2014 11:44 am
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Yeah, it's nice to know who's right to deal with or not.

whilst I understand a certain delay ... I'd be VERY unhappy about the blatent lies.


 
Posted : 17/12/2014 11:44 am
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[i]so no tracking number, not pic of them being picked up, just before christmas so will be post christmas before you hear anything again. [/i]

this.

I'd be at the 'tracking number or it didn't happen' stage because there's two weeks more procrastinating time available now.


 
Posted : 17/12/2014 11:46 am
 timc
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Out of order Mboy, sort it out...


 
Posted : 17/12/2014 11:54 am
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vinnyeh - Member
> http://singletrackworld.com/forum/topic/does-anyone-know-mboy

A wry smile to Jamie's first link considering the identity of the first responder..

Good spot! I like this thread, particularly the in bed with flu bike ride. OP, do you want a job?


 
Posted : 17/12/2014 11:54 am
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