Winstanleys order n...
 

Winstanleys order not turned up.

Posts: 4378
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Topic starter
 

Keep getting emails saying attempted delivery but no ones tried (doorbell camera).

What's the chance of a refund? Not used them before.


 
Posted : 21/04/2023 1:04 pm
Posts: 3028
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Have you got in touch with Winstanleys? That would be my first place to start.


 
Posted : 21/04/2023 1:14 pm
 jfab
Posts: 567
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They've always been very helpful if/when I've needed to return parts, probably best to call them so they can speak to the courier/check the address is correct etc.


 
Posted : 21/04/2023 1:18 pm
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Just sent them an email.


 
Posted : 21/04/2023 2:21 pm
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who is the courier?


 
Posted : 21/04/2023 2:26 pm
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Amazon apparently. Always been great for Amazon purchases.


 
Posted : 21/04/2023 3:02 pm
 DanW
Posts: 1062
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Yep, double check the delivery address. Winstanleys have always been really helpful when I've emailed with various questions and problems


 
Posted : 21/04/2023 3:31 pm
Posts: 863
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Winstanleys have always been good for me. Even answered a technical question with two hours of me sending them an email.


 
Posted : 21/04/2023 4:00 pm
Posts: 4378
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Topic starter
 

Checked and it had the correct address.


 
Posted : 21/04/2023 5:29 pm