Yes, a one up dropper sent to you seems fine. Re tubeless? Well that's a set up thing but for me, I wouldn't be driving anywhere for it to be done if it wasn't done as it's only a few mins work. If the tubeless tape, valves and sealant were not supplied then maybe I would call up for that to be sent as well as the dropper. 

If that's the only bit that was swapped and you've been given what's probably a better replacement then yes. 

My recent purchase didn't come with tubeless fluid in the tyres, although had tubeless valves. It had the seatpost clamp bolt fitted crappily which meant i had to repair with a file and sort, along with something else i've forgotten.

I emailed them to tell them, they ignored it... 

I moved on.

I would move on personally. The tubeless thing is irritating but I'm yet to find a bike that is actually shipped tubeless. Everything comes tubeless ready, I supposed to avoid sealant drying up in the shipping process. 

Dropper post is just annoying but given that they're going to replace it with a much better one, I would just take that and move on

I'd be happy enough with that. Tyres is pain but not unusual, dropper is annoying that they didn't do an upgrade to start with but at least they have now.

Move on, life's too short. And a OneUp V3 is a great outcome IMO.

Recent bike purchase surprised me, in a good way. Set up tubeless (inc fluid!) and a quick check of bolts suggested a torque wrench had indeed been used in the assembly. Only mark down was a total lack of grease on the seatpost inserted into the frame. But otherwise well done to Stif.

Would you just accept this and move on?

I'd accept that gratefully and feel good about it. You sound like you still feel aggrieved after getting a nice upgrade?

Are bikes actually being delivered set up tubelessly now? From the factory? Everyone i've seen is "tubeless ready" and has the valves/tape (and sealant if you're lucky) in a bag.

Probably not tubeless from the factory. That's a shop set up thing.

I'm yet to find a bike that is actually shipped tubeless. Everything comes tubeless ready, I supposed to avoid sealant drying up in the shipping process. 

This is it. No bike is tubeless w/sealant on the shop floor, the best you'll get is it being ready for sealant application after the tubes are removed. A shop may do this for you if it's asked for (and prob paid for as a workshop job).

Posted by: Yak

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Probably not tubeless from the factory. That's a shop set up thing.

Indeed, the Treks come with a little tag on the valves that says "shop to add fluid"

Thanks all ok I will move on.

The tubeless thing was that I paid the shop to set the bike up tubeless.

Even when I picked the bike up they said the tyres were rock hard as they had set them up tubeless the day before and I should drop the pressures before riding 😂

I drove 3hrs for them to ‘check’ the tubeless setup. On the phone they said they would re-tape the rims. All they did was tighten the valves. A few days later I had to retape the rims and buy new fluid

It has been a series of ‘mistakes/incompetence’ or plain lying from placing the order to date

Orbea have confirmed the bike was supplied with the correct dropper, why did they then change it to some shit thing, and then not tell me!??

Yes I am peeved with them. I would have bought from the good LBS if they hadn’t BS me about how soon they could get a bike in te first place

I'm guessing they swapped the dropper onto another bike for another customer who wanted a different length?

Either way, the OneUp is an upgrade. Before you accept, measure how much post you need. I managed to get a 180 Oneup v2 in my '22 where as with the Orbea post, I was stuck at 150 because of the stack height/ seat tube length/ my saddle height.

Mildly annoying but it sounds like LL have done what’s necessary to make things right. Get out and ride it and let the stress melt away.

You need to learn how to setup a bike tubeless, so best start at the beginning. 

I get that its really annoying when something you've paid a lot of money for isnt what you expected but...

You really drove 3 hours to have a bike shop check that there was any sealant in the tyres?

New Bike parts changed - complain or move on?

What exactly are you going to complain about at this point though? 

The tubeless thing would have been irritating to find they had tubes in but TBH you can kind of see how that one might slip through a workshop check if someone didn't know they'd not been done.  The driving 3 hours to fix it is just a lesson why you should learn to do simple maintenance tasks at home.

And the dropper has been upgraded.

What more as a customer do you actually want, or do you just have buyers remorse?

My Trek Roscoe was set up tubeless by the shop when it arrived, using Trek supplied sealant. I did pick it up though, could be different if having it shipped. 

As for OP's question, I understand the annoyance but I think I'd be happy with the dropper result and move on. I take it you've since got it set up tubeless yourself?

Always liked Leisure Lakes. Bought my first Pace forks from them and my last complete (e)bike. 

I'd get them to fit the dropper. It's not always an easy job with the Rise, and if you mess up the wiring that runs next to the dropper cable outer, you'll be annoyed. Safest to drop the motor, and you shouldn't be having to do that with a new bike.

What more as a customer do you actually want, 

This is the key thing, if going to complain you need to understand what you leave you satisfied

I'd get them to fit the dropper. It's not always an easy job with the Rise, and if you mess up the wiring that runs next to the dropper cable outer, you'll be annoyed. Safest to drop the motor, and you shouldn't be having to do that with a new bike.

Shouldn't be more than undoing the seat clamp, removing post, loosen the cable, unseat the cable from holder, repeat these steps in reverse + some faff swapping over the saddle

Shouldn't be more than undoing the seat clamp, removing post, loosen the cable, unseat the cable from holder, repeat these steps in reverse + some faff swapping over the saddle

Yeah, this. I assume you are keeping the lever and cable that is already installed? 

Posted by: FunkyDunc

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The tubeless thing was that I paid the shop to set the bike up tubeless.

If you've paid a seperate fee to have it set up tubeless, and they haven't set it up tubelelss, I would want my money back. 

I wouldn't pay for this to be done, as I'd do it myself and would be very happy with the new dropper, although annoying that you've had to faff with a shit one. But no one should be paying a shop for stuff that hasn't been done.

I wouldn't pay for this to be done, as I'd do it myself

I wouldn't pay as its standard setup of a new bike these days. Certainly didn't pay on the last bike I bought

My last two brand new bikes, a Giant Reign from Rutland Cycling and an Ibis Ripmo from Merlin both came set up tubeless at no extra cost. 

Alpkit wanted about £45 for tubeless setup, slightly different as they're direct sales I guess so the 'RRP' of the bike doesn't have a LBS margin built in.

So I'm going to DIY it when it arrives.

If you've paid a seperate fee to have it set up tubeless, and they haven't set it up tubelelss, I would want my money back. 

I wouldn't disagree with that, I'm just saying I wouldn't have driven 3 hours to have someone fix a tubeless setup.

Why has it taken 3 months to resolve some minor issues with a new bike?

Get the post if them.

Fit and sort all the other problems yourself.

Do all your own repairs from now on.

Vow to never give  LL any more of your money ever again.

That's what I did years  ago when my stumpjumper had a fatigue crack in the frame but they wouldn't support me on the warranty, pulling the bollox of 'you crashed it' and  then 'chain stays are not part of the frame warranty ' crap. 

I think, if I were driving for three hours to rectify a problem that was the shop's fault, I'd be asking them nicely to cover my fuel costs. Doubly so if you choose to get them to fit the new dropper for you, which seems reasonable if you're not 100% confident of doing it yourself - presumably they want the old dropper back? Or not. 

Beyond that, I guess it depends on what you expect to get from the process, basically, what's in it for you? I suspect the answer is not very much and you'd be better off just enjoying riding your bike in the sunshine and avoiding the shop in the future.

If you're beholden to them for warranty work, be nice, you may need them to be helpful when/if something goes wrong with the bike in the future.