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That'll polish out.
Norco?
Bummer, what frame is/was it
What did that?
Is that your new one?
NEW BIKE FAIL - Noooooooooooooooooooooooo ๐ฟ
Norco Sight 7.1 Carbon.
Just blasting down the upper red, so don't know...
Yes, my new one - bought 3 weeks ago!
On a positive note you'll soon have another new bike....(hopefully)...!
Thats not a good start is it !!
how was it riding up until that point?
Wow. That's unlucky, are they known for problems like this? Hope you get it sorted without any hassle
Wow. That's unlucky, are they known for problems like this? Hope you get it sorted without any hassle
I've got a friend in Canada who rides a Norco Sight and he swears by it (he's not the smallest of guys, either, and a pretty fast DHer).
I hope it's not a common problem as my brother has just bought one.
Ah more of this indestructible carbon stuff...
Hopefully you will get it resolved quickly.
Buy a metal one next time!
Hope that's a no cost replacement under warranty as would have expected you to have known about any external impact.
I'm too old git minded to go carbon!
Exactly where my mates one broke a couple of weeks ago...
What's happened there then? Rock launched off the back tyre and wedged into the tube?
**** ๐
When the rear suspension is under full compression , does the rear tyre touch that tube at all? take all the air out of the shock and see what happens when you squash is all the way down.
Looks like it could have been caused by rear tyre bashing hard into seat tube at full compression.
Seems to me that the stresses in FS frames are so big, magnified by leverage, that the frame has to be heavily over-built if it isn't going to break. Designers don't always get it right.
Exactly where my mates one broke a couple of weeks ago...
Really???
Any update on how he got on with warranty?
There's no scoring, scuffing or strike marks there at all for it to be a rock/tyre strike
Seatpost extension? or just not fit for purpose i.e. design fault?
To me that curve in the seat post tube is just to much to begin with.
Hope you get a replacement sorted soon mate.
You sure it's not a sticker?
Plenty of these sold and I've not heard of them having that issue before - must be manufacturing fault you'd think.
Well that's a shitter, hope you get it sorted easily enough (which you should)!
I dropped it off this afternoon at Evans in Glasgow. They are doing a warranty assessment in the morning.
Sleepless night ahead.....
Fingers crossed for you o.p ๐
Gutted for you , but I'm sure Evans will sort it out asap
I don't know how to post pics or do quotes but my mate got a full warranty swap offer off Evan no problem. However he didnt want another Norco so he had something different and a bit less of an effeminate build to it- Santa Cruz I believe
I dropped it off this afternoon at Evans in Glasgow. They are doing a warranty assessment in the morning.
i'd be more worried about that than the crack! Was given a definite no by their staff member for a Trek claim. I politely asked him to actually ask Trek and low an behold it was repaired under warranty. You may need to pester them a bit to get it resolved in a reasonable timescale.
Best of luck!
Is that an oval chain ring on there? If so, who's it by?
I'm asking the important questions here ๐
No, not oval.
Standard Sram XX1.
2016 Norco Sight (& Range) to have a different carbon layup....
http://ambmag.com.au/norco-have-a-bright-future-for-2016/
Any news from Evans, Alan?
(I ask because a friend has pretty much the same bike...)
Evans have said they think it's a warranty job, but are waiting to hear back from Norco.
They said this could take 4 - 6 weeks!
Not ideal given the time of year.
[b]BTW: I made a mistake in an earlier post, I actually only had it 13 days when it happened.[/b]
How do I respond to this now?
How do I respond to this now?
"crackin bike"
๐
Very good ๐
Are you sure it's not a sticker?
4 to 6 weeks is totally unacceptable whatever time of year it is.
Evans were excellent when I did a Specialized warranty through them (Specialized, on the other hand, were tardy). Putting all armchair engineering aside I hope you get it sorted quickly- I see no reason why it wouldn't be.
If Evans think the thing they sold you is at fault then isn't it their responsibility to see you right and to seek compensation / support from their supplier? No reason for them to delay on sorting you out.
Thats unacceptable .
I work for the oft and you have more right in the first 30 days than ever so push them hard now.
Legally you are entitled to a full rep or refund as it is down to them to prove its not faulty ie crashed etc.......do not let them drag there heels and your covered by evans not norco so do not accept that time scale.
Only after tour warranty has expired is It then Down to norco.
You want my advice.
Go to the store speak with the store manger and ask for a full refund .do not leave that store without it.
They still have these bikes in stock don't they? If so I'd have expected you to be given a new one or a frame from one of them?
Isn't it up to Evans to sort you out as first priority and then follow up warranty with Norco on their own time?




