Thought I'd canvass some opinion on this one. Any caterers out there, or folk with experience in this industry? Would appreciate some inside info or just opinion on how I should play this.
We cancelled our wedding with 3 weeks and 1 day notice. Cost of catering was going to be £4500. Large established, well known caterer. Do lots of big corporate do's. Caterer asked that we pay £2100 cancellation fee. They say their normal cancellation policy would have been 75%, but they forgot to include this on their quote, and have got it got it down to less than 50% for us. Still seems a bit much. Willing to pay reasonable amount to cover their costs, but also trying to minimise our costs. Understand they may not get another booking and will have lost revenue. Asked for details on their costs, and it is mostly staff costs. Does this mean they will still pay their staff for not working, or will they just pay them and put them on another funtion? Does £2100 seem reasonable or should I try and get it down further? If so, how and on what basis?
Any thoughts either way appreciated.