Also if there is a problem it’s always with your kit or the line in the house, and to get an enginer out costs you money if the faults on your property, even when the whole street have the same problem,
If its a general line fault affecting others it won’t cost you anything,just make sure you prove it off your kit and internal wiring before you do anything else
Not really BT’s fault if you don’t follow the guidelines, your service provider gets charged and passes the cost on
Regarding BT how do people with it find the “Unlimited WiFi” feature.
That would be Openzone, basically an unsecured network giving you a good choice of wi-fi hotspots for agreeing to share part of your bandwidth, use whatever router you like although the new Home Hub 3 is actually very good