Are they the most useless company in the history of the World?
Just received a letter from a debt collection agency, demanding payment of an 'outstanding amount' that I 'owe' BT.
I don't owe BT a penny, and recently received a final bill of £0.00. After canceling my contract with them, they agreed that there had been a failure to provide a service as advertised/promised, and that I was, as according to my legal rights, entitled to cancel the contract without incurring any further penalties or charges. This has ben agreed, and I have statements from BT, confirming this.
Once again, the incredible incompetence of this useless shower of shit has caused me grief. I now have to contact BT AGAIN, to inform them of their error, send copies of my final bill etc to the DC agency, basically waste even more time trying to sort out their mess. I was toying with the idea of letting it all go to court, then having the last laugh, as it is proved that I don't in fact owe them anything, and seeing them have to pay all the costs, but that would just waste the court's time.
Why are companies allowed to be so shit? And we wonder why the country's economy is in such a mess? Why can't anyone do a **** decent job any more? Is it really too much to ask, that you can get a decent, reliable, trouble free service from anyone? Is there a single utility or telecoms provider that actually operates as they should be expected to?
If I am late with a payment or something, my bank will charge me £30 or whatever. Ok, fair enough. But is it not time, that we should all be able to charge these feckwits a similar amount, every time they cock something up? BT would owe me hundreds, by now!
Meanwhile, BT bosses continue to get their bonuses, and the shareholders, their dividends.
Re-nationalise the **** lot. And use the profits to make it better, not service greed.
If I slash the tyres on a BT vayn, would that be disproportionate? After all, they've inconvenienced me enough.
Bastards. If I properly lose it, and run amok in a telephone exchange, with a pair of wire-cutters, then don't be surprised.