I have limited experience, in the early days of petplan, our vet recommended highly that we take out insurance on our puppy, peace of mind no more high vet bills only excess etc etc.
2 weeks before xmas dog needs an op around £325 worth of op, i think ok we're covered. Come to collect our dog, that'll be £325 please…i say no insurance covered so i just pay £50 excess to you then you claim off insurance……sadly no, i had to pay in full then the vet had to fill out the claim forms to which they charged me for £17.50 iirc.
Unless its changed never again, the whole point is so your not faced with high bills surely? No other insurance makes you pay then you claim back does it???
If its changed then its a good idea.