No don’t work for Marzocchi. I’m (as several other members can back up) the near stw stereotype of working in IT.
Your post(s) got my goat for a number of reasons.
1st off your moaning daily mail style before even giving the relevant parties a chance to sort the issue.
2nd whilst noises whilst are annoying really they don’t ruin the experience, they make you worry and perhaps reduce the enjoyment level but ruin is a little strong. Your more likely to ruin your experience my not setting the fork/shock up correctly than by a few noises.
3rd as this is a DH bike and you live near Mojo I going to take a (not so) wild guess that your going to Cwncarn, now there is a strong chance that your therefore using the uplift. Whilst the uplift seems to me to be very well run there is always the chance the shock damage could have happened on this. Or even during a crash (and I don’t believe you won’t have crashed at some point).
4th is I guess not your fault, however there does seem to be a high number of threads is a similar vein saying xyz product is knackered/ doesn’t work where either the poster is at fault, or they are using this forum to bitch about shop/importer of a product before giving anyone the chance to sort things out.
My bet is that once the bits are back on on your bike they will be be absolutely fine, or your end splurging loads of cash on fox gear and then find the same or similar issues!
Anyway I cba to discuss any further. Now where is the STW forum feature request list, we really could do with a ignore button!