So my light is only working for about 45 minutes - anyone else had this issue. Probably only used 10 times since october. Worth contacting DX??
Bike Forum
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DX Extreme light burn time issues - anyone else
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Posted 2 years ago #
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45 minutes and the light is dying or 45 minutes and the red light comes on and you assume it's about to die?
I know some folk have the red light come on even though there's plenty of charge.
Posted 2 years ago # -
45 mins and the light dies, red light is on before for about 5 mins
Posted 2 years ago # -
Worth contacting DX??
yes!
start a warranty ticket. be advised that all communication is handled through their website, so don't go expecting them to mail you. i thought they would mail and sat around for three weeks feeling grumpy, but they'd actually responded quite quickly.
i'd bought a few torches and some of them needed to be returned after a few months. after i'd explained what was going on with them, they had me return them, and as soon as i copied a picture of the royal mail receipt of postage onto their site, they mailed out replacements straight away.Posted 2 years ago # -
thanks Del.
Posted 2 years ago # -
no worries. hope it works out ok.
Posted 2 years ago #
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