And still holding. They could atleast change the music!
Chat Forum
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Directline - been on hold 1.5 hours now.
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Posted 2 years ago #
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Put the phone down and call back?
Posted 2 years ago # -
At this point i would be driving to their head office with a full bladder and a map to their shoe cupboard.
Posted 2 years ago # -
Weird, i've always gotten through straight away or certainly within a couple of minutes.
Posted 2 years ago # -
I hope it's a free phone number or it will be costing you a fortune.
Posted 2 years ago # -
If it's to renew insurance,just put it off. Eventually they'll start trying to call you to renew, at which point you do it, no waiting in line required!
Posted 2 years ago # -
put the phone down, deep breath then use this
Posted 2 years ago # -
They "don't use price comparison websites to ensure that you get the best service from them".....
Posted 2 years ago # -
On hold for that long? Kind of ironic give the company name?
Posted 2 years ago #
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